InComm Reviews | Glassdoor

InComm Reviews

Updated February 25, 2017
232 reviews

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232 Employee Reviews

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Pros
  • The department that I was in, management was good about work life balance (in 14 reviews)

  • InComm is a great company with great people and opportunities (in 12 reviews)

Cons
More Pros and Cons

  1. "Sales Driven"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The company is very focused on sales and does everything possible to enable sales on the front end.

    Cons

    The company is very focused on sales, which sometimes translates into less than elegant solutions to meet dates. By itself, this would not be an issue if effort was made to shore these up over time, which does not seem to be a priority.

    Advice to Management

    More consideration of input from technical staff.


  2. "Good place now it's going to be great someday soon"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Channel Manager in Atlanta, GA
    Current Employee - Channel Manager in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Love my coworkers, great location, great spirit of teamwork.

    Cons

    Over worked, most teams are staffed.

    Advice to Management

    None


  3. Helpful (1)

    "Ok"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Co workers are good. Potlucks were great.

    Cons

    No motivation. You get an occurrence for everything so don't get sick.

    Advice to Management

    Learn to be profesional


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Improvements, improvements, improvements"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at InComm full-time (More than a year)

    Pros

    Paid parking, great Atlanta location, on site gym, flexible hours.

    Cons

    Work from home policy is inconsistent throughout company. Upper management members are either checked out or do not communicate thoroughly with employees. Turnover is high in select departments which makes it difficult to stay motivated.

    Advice to Management

    Communicate better with employees. Make your employees feel valued at the work place. Think about why turnover is so high and what you can do it improve it.


  6. "Beware of HR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Atlanta, GA
    Former Employee - Project Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at InComm full-time

    Pros

    Their checks cleared the bank

    Cons

    When I gave a notice, they refused to honor PTO accrued and back dated my insurance coverage before I gave my notice. I just paid $900 for a infant well visit that I also paid for insurace to cover in my bi weekly paychecks.

    Advice to Management

    Stop Ripping people off


  7. Helpful (1)

    "A case study in the Peter Principle"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, OR
    Former Employee - Anonymous Employee in Portland, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at InComm (More than a year)

    Pros

    Stumptown coffee in the break room
    Indoor plumbing
    Very low risk of personal injury

    Cons

    Anemic unexperienced leadership
    Culture of blame-shifting and dodging accountability
    Unethical business practices
    Job titles are entirely arbitrary ("directors" with no management or leadership experience)
    You may or may not actually get paid the amount in your offer letter
    No HR presence locally results in an abundance of unlawful activity and treatment

    Advice to Management

    Ineffectual leadership is a massive disservice to your employees and their families. If you aren't committed to ensuring the success of your employees, then don't take the promotion. Simple.


  8. "IT Department needs restructure and work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend

    Pros

    Really flexible work schedule
    Casual work enviorment (jeans, sneakers, sandals, tee shirts, etc.)
    N/A
    N/A
    N/A

    Cons

    No accountability when something goes wrong
    IT department does whatever they want to do
    IT Mangement doesn't respect workers
    No representation of minorities in IT management
    Can micromanage you at times
    IT department can act cliquish at times

    Advice to Management

    Take your head out of the sand an start valuing your subordinates


  9. "Opportunity in growth industry"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great opportunity to learn and grow in a very fast-paced environment. Many quality people to work with and company continues to expand in new markets and new technology.

    Cons

    Overall lack of process structure combined with "first to market" mentality can be stressful.

    Advice to Management

    Identify the best opportunities and pursue them aggressively. Don't be so reluctant to let lesser opportunities go.


  10. "Field Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Support Specialist in Atlanta, GA
    Former Employee - Field Support Specialist in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at InComm (More than 10 years)

    Pros

    I enjoyed my time with Incomm.

    Cons

    Incomm fired 30 members of the Field Support team in May2016. Many of those employees had been with Incomm for 10 years or more and helped Incomm grow to what is is today.
    The worst part, this is privately owned company. The owner made the decision to remove these employees, not shareholders.
    Lastly, too bad someone could not have taken a few minutes to help relocate these team members to other positions inside the company. The Hiring website listed over 100 jobs the day Field Support was released.

    Advice to Management

    Many members of the released team excelled and were wonderful ambassadors for Incomm. I find it hard that not one of those employees could transition to open positions.


  11. "I loved it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Jacksonville, FL
    Former Employee - Customer Service Representative in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at InComm full-time (More than a year)

    Pros

    Hour lunch, easy phone calls, very peaceful environment, love the campus

    Cons

    No cell phones at your desk, I have children so that's a little stressful other than that this job is awesome ☺

    Advice to Management

    Help a little more with the phone calls, be more flexible with the point systems, life happens



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