InComm Reviews | Glassdoor

InComm Reviews

Updated November 16, 2017
278 reviews

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278 Employee Reviews

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Pros
  • The department that I was in, management was good about work life balance (in 14 reviews)

  • Great people; opportunity to learn; carve your own path; nice office on Centennial Park; decent benefits including gym membership; some flex-time (in 14 reviews)

Cons
  • HR and upper management could do a better job of compensating employees who have worked their way through the ranks (in 21 reviews)

  • I repeat: VERY HIGH TURNOVER RATE (in 15 reviews)

More Pros and Cons

  1. "InComm"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InComm full-time

    Pros

    Very laid back workplace. Fun activities

    Cons

    Raises should be more


  2. Helpful (2)

    "Information Technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Neutral Outlook
    No opinion of CEO

    I have been working at InComm full-time (More than 3 years)

    Pros

    Nice location
    Building has a lot of access points to different things
    Co-workers are great for the most part

    Cons

    It seems as if management doesnt respect the hard work that people do. Raises are rare to come by and there is always an excuse on why.
    Some management have their own agenda and it shows on how they treat their employees
    Everyone operates in a silo like they are holding trade secrets. Lets get work done people like c'mon

    Advice to Management

    There's a lot of good talent here. Do what you need to do to keep them in the seats

  3. Helpful (2)

    "Not the best, not the worst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at InComm full-time

    Pros

    The gym is nice if you have time to use it.

    Cons

    The commute is awful. Lots of chaos at times despite good intentions.

    Advice to Management

    Work on the culture. Understand that when resource managers say they need additional staff to meet the demand, they aren't making that need up.


  4. "Dynamic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at InComm full-time (More than 5 years)

    Pros

    You can make an immediate impact

    Cons

    limited growth potential, tough to negotiate corporate structure


  5. "National Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - National Account Manager in Edison, NJ
    Current Employee - National Account Manager in Edison, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InComm full-time (Less than a year)

    Pros

    Work from home option helps daily schedules and flexibility. Travel every so often. Meet people from all over the USA.

    Cons

    Balancing working from home and at an office can be difficult for some people. Traveling can interfere with life if you have kids.


  6. Helpful (1)

    "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSR2 in Jacksonville, FL
    Current Employee - CSR2 in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at InComm full-time (More than a year)

    Pros

    Helping people to get money they put in these gift cards that don't work most of the time. This is their biggest issue.

    Cons

    inconsistent feedback from management with no communication.

    Advice to Management

    Communicate and keep employees in the loop


  7. Helpful (2)

    "Just say no"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technology Analyst in Miami, FL
    Current Employee - Technology Analyst in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at InComm full-time (More than a year)

    Pros

    Overtime available, benefits start right away (except 401k) catering at the end of the month

    Cons

    Little to no advancement in Miami. Upper management is selfish and only cares about their own behind. Apparently they do not offer entry level jobshit and even had one manager tell me I'm better off growing with another company.

  8. Helpful (11)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Atlanta, GA
    Former Employee - Director in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at InComm full-time (More than 3 years)

    Pros

    Nothing...underpaid, mistreated, backstabbing environment, cluelesss leadership

    Cons

    Senior Leadership is shady, self-serving and don't care about employees. They are untrustworthy and corrupt to the extreme. I mean when you have an EVP committing so many morally corrupt acts, business and personal and EVERYONE knows about it, that tells you right there how the culture is

    Advice to Management

    can't fix something this broken, get rid of them all and start over


  9. Helpful (2)

    "It's good to be in a satellite office but not in corporate."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at InComm full-time

    Pros

    The satellite offices have freedom to achieve business expectations.

    The opportunities to affect and drive technology choice is good.

    Management attempts to create a creative and cooperative environment are appropriated.

    Cons

    All the Pros above only apply to the satellite offices. The corporate office is stagnate and rife with fear driven management were they over load the employees to the point of creating unnecessary red tape in order to control the work load. And they stuff you in teeny tiny cubes in noisy work spaces.

    The Con of a satellite office is no upward mobility. Expect to stay in the position you are hired for until you either move to Atlanta or you move on to a new position.

    No apparition by the company for above and beyond efforts or performance. You get the same pay in the end no matter how much extra you put in. They create a 9-5 work environment. For example when asked about bonuses and why Incomm doesn't give them the response was they do, you get 401K matching.

    The company puts no skin in the game. For example your PTO does not get rolled over in a new year. Use it or loose it. And if you go negative in PTO then the company will take it out of your pay if you leave before recouping it. Which would be fine except if you have left over PTO when you leave then its lost, no payout. Additionally, this results in a condition where just before the PTO expires the company may as shut down because you can't get anyone to do anything because they are all attempting to make use of their PTO before they loose it.

    Their technology (especially hardware) choices undermine individual success. For example McAfee scans make all but Windows 10 laptops useless until they finish, hours later. And they scans have to be ran during business hours.

    There is much more but I would like this review to be educational and constructive. It is not intended to be a negative attack but rather something that the company sees then reviews and improves upon.

    Advice to Management

    Treat employees not humans not machines.


  10. Helpful (1)

    "Decent first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Analyst in Atlanta, GA
    Former Employee - Quality Assurance Analyst in Atlanta, GA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at InComm full-time

    Pros

    Management does not communicate changes well.

    Cons

    Awesome benefits for new employer

    Advice to Management

    Please get better sxhedules


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