InVision Human Services Residential Counselor Reviews | Glassdoor

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InVision Human Services Residential Counselor Reviews

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Found 6 reviews

1.5
StarStarStarStarStar
Rating TrendsRating Trends
13%
Recommend to a Friend
26%
Approve of CEO
Ruth Siegfried
3 Ratings
  1. "Neutral"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Residential Counselor in Reading, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at InVision Human Services full-time for more than 2 years

    Pros

    Block schedule works well for students or people who have another job or just want to spend more time with family

    Cons

    Issues with staffing. Getting pulled to work with individuals that you are not familiar with on little notice. Lack of support.

    InVision Human Services2016-06-10
  2. Helpful (5)

    "Residential Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Residential Counselor in Harrisburg, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at InVision Human Services full-time for more than 4 years

    Pros

    Short Work Week, could be a great job for students as long as you dont get stuck at work.

    Cons

    As compared to other human services organizations, InVision accepts individuals who are the worst of the worst. Most of the individuals are extremely violent and will attack and injure staff. Individiuals will exibit extreme psychological behaviors while you are stuck working for 56 hours or more alone with them with no support at all. The supervisors will expect you to stay and finish your block shift with them even...

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    Advice to Management

    Some individuals are best left in a residential facility where they are safe and have effecient amount of staff who are trained and will recieve support for their behaviors. The supervisors need to relieve staff who are scheduled to get off their block when their is no coverage. We have lives and obligations outside of work. Pay block staff at least minimum wage for staying overnight for 8 hours. Get company vehicles...

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    InVision Human Services2017-06-20
  3. Helpful (1)

    "Awful company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Residential Counselor in Wexford, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at InVision Human Services full-time for more than 4 years

    Pros

    The CEO has a great attitude and outlook for the company. There are staff that really work hard to help you if needed.

    Cons

    The management tells you that no matter what happens with the clients, that you be consistent with your story between your peers. The reason for this is that the clients they have need way too much care and the real professionals say that they're in the wrong environment. This makes the residential counselors job extremely difficult and can have severe consequences both to the employee and the client.

    Advice to Management

    You should never take on clients that can be a danger to the community, staff and most of all to the client. It's not supposed to be about the money, it's supposed to be about the client.

    InVision Human Services2016-11-16
  4. "Team leaders in the Harrisburg area can be very unprofessional. They need more monitoring from direct supervisors."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Residential Counselor in Harrisburg, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InVision Human Services full-time for more than 4 years

    Pros

    The individuals are awesome. Company offers great benefits. Invision offers excellent training.

    Cons

    3rd block needs to have unannounced visits and monitoring from supervisors. Most 3rd block employees do not spend time on helping the individuals with achieving their goals and use their work time for their own advantage and not the individuals advantage since the supervisors do not do weekend visits. Supervisors MUST do unannounced monitoring and visits on the weekends to make sure that 3rd block is doing their job....

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    Advice to Management

    You really need to have weekend supervisors specifically in the Hummlestown and Harrisburg areas do visits. You will be surprised to see what goes on during block 3. Your team leaders need more training! Many are very unqualified ti do their jobs!

    InVision Human Services2016-04-14
  5. "Seek employment elsewhere"

    StarStarStarStarStar
      Former Employee - Residential Counselor in Reading, PA
      Doesn't Recommend

      I worked at InVision Human Services

      Pros

      One pro is that many of the positions are remotely managed/supervised. Clients are provided a home which is in some cases located up 2 hours away from the main office.

      Cons

      The training for residential counselors is insufficient, many staff are thrown into homes with clients who they have never worked with and have to learn quickly the clients behaviors. Some staff have reported being assaulted and harmed by clients (even though that comes with the territory in the human services field). Also, I gave them 2 weeks notification as required per their policy when I quit, only to have my supervisor...

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      Advice to Management

      Increase manning and decrease the amount of time one individual spends on a block or pay them for their sleep periods. Increase the time of training for new employees and ensure employees and supervisors fully understand the polices and procedures.

      InVision Human Services2016-05-11
    • "Meh..."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Residential Counselor in Boyertown, PA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at InVision Human Services for more than 2 years

      Pros

      block schedule flexibility fellow workers helping people

      Cons

      working in client home 56 straight hours bad management overworked supervisors

      InVision Human Services2015-08-13
    Found 6 reviews