Independence Blue Cross Reviews | Glassdoor

Independence Blue Cross Reviews

Updated November 14, 2017
306 reviews

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3.4
StarStarStarStarStar
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Approve of CEO
Independence Blue Cross President & CEO Daniel Hilferty
Daniel Hilferty
147 Ratings

306 Employee Reviews

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Pros
  • Work life balance really exists, it isn't just something that company touts to get people in the door (in 28 reviews)

  • Great work-life balance and good benefits (in 15 reviews)

Cons
  • No senior management appreciation for work-life balance (in 10 reviews)

  • Little room for growth in certain areas (in 8 reviews)

More Pros and Cons

  1. "Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Philadelphia, PA
    Former Employee - Marketing in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Independence Blue Cross full-time (More than 5 years)

    Pros

    Excellent company, great benefits, upward advancement is possible.

    Cons

    No cons. You will enjoy working for this company.

    Advice to Management

    Continue to promote teamwork and the vision of the company.


  2. Helpful (1)

    "Generally happy at my employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business/Quality Assurance Analyst in Philadelphia, PA
    Current Employee - Business/Quality Assurance Analyst in Philadelphia, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Independence Blue Cross full-time (More than 10 years)

    Pros

    Facilities, computerization, work spaces and classrooms are up to date. Generally good people to work with, engaging atmosphere. You make the job what you want of it.

    Cons

    Multi-tasking is a must, workload gotten heavier over the years. Always this air of downsizing. Brain trust and experience has simply walked out the door or been laid off.

    Advice to Management

    How do you make a company better when you keep laying off good qualified workers, some of which are the only people who know how to do a specific job.

  3. "Lead Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Independence Blue Cross full-time

    Pros

    Work life balance is great. Work is fulfilling and interesting.

    Cons

    A lot of management shift. Uncertainty in certain areas.


  4. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Analyst
    Former Employee - Senior Business Analyst
    Doesn't Recommend
    Approves of CEO

    I worked at Independence Blue Cross full-time (More than 10 years)

    Pros

    Benefits and development opportunities through training

    Cons

    Does not compensate based on Education and skill set.


  5. "Associate Client Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Independence Blue Cross full-time (Less than a year)

    Pros

    Supportive Supervisor, Consistency in work expectations, good support team, friendly coworkers

    Cons

    Performance scores vary across departments


  6. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Audiovisual Technician in Philadelphia, PA
    Former Employee - Audiovisual Technician in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Independence Blue Cross full-time (More than 5 years)

    Pros

    Wonderful Building great location to work

    Cons

    Its an Insurance Co. its Good and Bad

    Advice to Management

    Never stop


  7. "It was ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The overall company was nice

    Cons

    TOO MANY CHIEFS NOT ENOUGH INDIANS ....

  8. Helpful (3)

    "Senior Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager in Philadelphia, PA
    Current Employee - Senior Product Manager in Philadelphia, PA
    Recommends
    Positive Outlook

    I have been working at Independence Blue Cross full-time (More than 10 years)

    Pros

    Everyone is like family. Stable environment that supports employees staying for a long period of time. Annual company bonus. Excellent community footprint.

    Cons

    Promote based on who you know not work quality. Allow employees with low productivity to remain which has a negative impact on overall department productivity and morale.

    Advice to Management

    Hold employees accountable for their work. Fire employees with low productivity. Reward high performers.


  9. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Philadelphia, PA
    Current Employee - Business Analyst in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Independence Blue Cross full-time (More than 3 years)

    Pros

    Free gym, employees are friendly, location

    Cons

    Opportunity for growth can be challenging

    Advice to Management

    When making decisions, work more closely with those that perform the job/duties to gain their perspective


  10. "Communication"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Phila, PA
    Current Employee - Customer Service Representative in Phila, PA
    Approves of CEO

    I have been working at Independence Blue Cross full-time (Less than a year)

    Pros

    Opportunity for growth
    Continuous and ongoing workshops for personal and professional development

    Cons

    Departmental restrictions make it very difficult to take advantage of the learning and volunteer work that is available.

    Advice to Management

    Be more flexible


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