Independence University Admission Consultant Reviews | Glassdoor

Independence University Admissions Consultant Reviews

Updated Jun 18, 2019

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Found 78 reviews

4.0
StarStarStarStarStar
Rating TrendsRating Trends
78%
Recommend to a Friend
86%
Approve of CEO
Eric Juhlin
44 Ratings
  1. "Online Higher Education - This School Is Doing It Right!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Admissions Consultant in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Independence University full-time for less than a year

    Pros

    Independence University has a wonderful approach to supporting it's staff and students. After spending many years in online higher education, I found Independence after being laid off at my previous school. My experience so far has been very good in terms of the onboarding and training process as well as the extremely transparent communication from the school CEO. The staff and management have a very warm and inclusive...

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    Cons

    The one-size fits all compensation and benefits package for Admissions Consultants was something I didn't love, but had to accept for an staff level position. Having to wait 90 days for benefits was disappointing, as I didn't have medical insurance when I was laid off and had 4 months without health coverage. I was willing to sacrifice these things because I wanted to stay in online higher education and most importantly...

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    Advice to Management

    I would recommend that management consider providing different packages for tenured candidates.

    Independence University2019-06-17
  2. "So far, so good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Admissions Consultant in Gilbert, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Independence University full-time for less than a year

    Pros

    Great 6 week training. Technology provided (desktop, monitors, headset) for position. Work from home.

    Cons

    Limited to no social interaction. No option to use a laptop in case desktop crashes. High cost for benefits for a family.

    Independence University2019-06-18
  3. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Admissions Consultant in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Independence University full-time for less than a year

    Pros

    The Culture- Focus on the student The Support- Feedback and Coaching Teamwork- Sharing to make each team member better

    Cons

    The need for follow up work after call is completed Lack of time allotted for reports and data requested frequently

    Independence University2019-06-17
  4. "Love the students"

    StarStarStarStarStar
      Current Employee - Admissions Consultant 

      I have been working at Independence University full-time

      Pros

      I love working with the students they are really what makes it for me!

      Cons

      Sometimes the processes get annoying but that is part of the job and working with the government

      Independence University2019-03-04
    • Helpful (9)

      "Admissions Consultant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Admissions Consultant in Orem, UT
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Independence University full-time for more than 3 years

      Pros

      Vacation time, that is it.

      Cons

      It’s a for profit college that does the bare minimum to mantain “non-profit” status. They don’t care about the employees or the students. In fact they are at risk of losing their accreditation because of dirty recruiting practices. Management sucks, they make you believe that it’s all about the student but when you don’t hit your 6 starts (students that you need to enroll) you get written up. Their programs suck,...

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      Advice to Management

      Stop pretending like you care about your employees. You’re just a bunch of hypocrites.

      Independence University2019-01-11
    • Helpful (10)

      "Losing accreditation, management a joke. Stay away! Don’t sell your soul for $60k. Deceptive “school.”"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Admissions Consultant in Salt Lake City, UT
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Independence University full-time for more than 3 years

      Pros

      Pay is the only incentive to work here and even then your job isn’t safe. There aren’t any other pros except once in a while they’ll buy donuts and call it “culture.”

      Cons

      The churn here is so bad your odds surviving the Titanic are much better, seriously. There’s no loyalty, I’ve seen people who have worked here 5+ years have 2 bad months and they’re fired without a second thought. I’m positive that the “positive” reviews on here are faked and encouraged by management to come here and drop some 5 star reviews (I’ve heard them talk about it) they know their Glassdoor ratings suck. Don’t...

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      Advice to Management

      No advice, management won’t ever take it or change their ways. It is what it is.

      Independence University2018-12-13
    • Helpful (1)

      "Admission consultant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Admissions Consultant in Salt Lake City, UT
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Independence University for more than 3 years

      Pros

      It's a Job Stay away Nothing Nothing Nothing

      Cons

      Fake, take advantage of poor students

      Advice to Management

      Unprofessional backstabbing jerks. Get some respect and values

      Independence University2018-10-30

      Independence University Response

      November 5, 2018VP Operations

      We appreciate all feedback. It is unfortunate you have such a negative view of the University and your job. We sincerely believe in what we do and know we have students best interest at heart! If you have some concrete examples I am open to receiving, please feel free to email me ...

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    • Helpful (2)

      "Admissions Consultant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Admissions Consultant in Colorado Springs, CO
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Independence University full-time for more than a year

      Pros

      Working from home. Great salary and benefits. Set schedule. Flexible with appointments. Supportive leadership. Yearly business trip; all expenses paid. More than average paid holidays. Awards and recognition. Room for advancement.

      Cons

      Benefits are expensive. Maintain high goals.

      Advice to Management

      My advice is to be more lenient with goals and expectations knowing that things happen that are out of our control. Making sure that all departments work together for a common goal to ensure everyone's success.

      Independence University2018-08-16

      Independence University Response

      November 5, 2018VP Operations

      Thank you for the great feedback! Your advice is noted. We agree that ensuring all departments work together is key and we will continue to emphasize and improve on the progress we have made! Stephanie Williamson

    • "Admissions Consultant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Admissions Consultant in Denver, CO
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Independence University full-time for more than a year

      Pros

      Non profit University, Work from home, Great pay, Great work environment

      Cons

      Having to enroll students every month and meet company numbers. Can be stressful but at the end of the day so rewarding to help students pursue their dreams.

      Independence University2018-08-16

      Independence University Response

      November 5, 2018VP Operations

      Thanks for the feedback! it is an awesome job but not necessarily an easy one! Stephanie Williamson

    • Helpful (4)

      "Admissions Consultant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Admissions Consultant in Phoenix, AZ
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Independence University full-time for more than a year

      Pros

      Great Training , Great Pay , Provide you with Equipment when working from home , for Admissions role they do invest and help you progress the first 10 months, Go to Vegas for conference meet everyone on there dime, and work with awesome people

      Cons

      Communication between departments , after 10 months if you don’t hit 5 plus a month you out the door after 3 months of below quota ( no matter how hard you work or the situations that come about ) as long as you enroll 5 plus you will love this place .... also depends on who your manager and ADOA is .. benefits and 401k sucks along with pto you only accure 3.3 hours a pay check and if you are fired your time doesn’t get...

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      Advice to Management

      Don’t say to Admissions that all about the students , when still it’s about hitting numbers a month bottom line . I will say compared to your competitors you pay good for the stress and you invest but at the end of the day it’s a numbers game

      Independence University2018-08-22

      Independence University Response

      November 5, 2018VP Operations

      Thanks for providing feedback. We strive to provide consistency among managers so if you have specific examples please email Elisha Anderson. Stephanie Williamspn

    Found 78 reviews