Independence University Admissions Consultant Reviews | Glassdoor

Independence University Admissions Consultant Reviews

Updated Jun 19, 2019

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Found 80 reviews

4.0
StarStarStarStarStar
Rating TrendsRating Trends
78%
Recommend to a Friend
86%
Approve of CEO
Eric Juhlin
44 Ratings
  1. "I LOVE My Career!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Admissions Consultant in Remote, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Independence University full-time for less than a year

    Pros

    Great schedule! Work from home (remotely). Salary Promotion within.

    Cons

    There are none that I can think of.

    Advice to Management

    Keep doing a great job!

    Independence University2019-06-19
  2. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Admissions Consultant in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Independence University full-time for less than a year

    Pros

    Best hours I have ever had. Salaried position so no worries about fluctuating commission. Positive environment. The ability to work from home which I love. Company has integrity and good values.

    Cons

    On the phones all day can be a grind, but only working 8 hours a day it goes by fast.

    Advice to Management

    N/A

    Independence University2019-06-18
  3. "So far, so good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Admissions Consultant in Gilbert, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Independence University full-time for less than a year

    Pros

    Great 6 week training. Technology provided (desktop, monitors, headset) for position. Work from home.

    Cons

    Limited to no social interaction. No option to use a laptop in case desktop crashes. High cost for benefits for a family.

    Independence University2019-06-18
  4. "Online Higher Education - This School Is Doing It Right!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Admissions Consultant in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Independence University full-time for less than a year

    Pros

    Independence University has a wonderful approach to supporting it's staff and students. After spending many years in online higher education, I found Independence after being laid off at my previous school. My experience so far has been very good in terms of the onboarding and training process as well as the extremely transparent communication from the school CEO. The staff and management have a very warm and inclusive...

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    Cons

    The one-size fits all compensation and benefits package for Admissions Consultants was something I didn't love, but had to accept for an staff level position. Having to wait 90 days for benefits was disappointing, as I didn't have medical insurance when I was laid off and had 4 months without health coverage. I was willing to sacrifice these things because I wanted to stay in online higher education and most importantly...

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    Advice to Management

    I would recommend that management consider providing different packages for tenured candidates.

    Independence University2019-06-17
  5. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Admissions Consultant in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Independence University full-time for less than a year

    Pros

    The Culture- Focus on the student The Support- Feedback and Coaching Teamwork- Sharing to make each team member better

    Cons

    The need for follow up work after call is completed Lack of time allotted for reports and data requested frequently

    Independence University2019-06-17
  6. "Love the students"

    StarStarStarStarStar
      Current Employee - Admissions Consultant 

      I have been working at Independence University full-time

      Pros

      I love working with the students they are really what makes it for me!

      Cons

      Sometimes the processes get annoying but that is part of the job and working with the government

      Independence University2019-03-04
    • Helpful (9)

      "Admissions Consultant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Admissions Consultant in Orem, UT
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Independence University full-time for more than 3 years

      Pros

      Vacation time, that is it.

      Cons

      It’s a for profit college that does the bare minimum to mantain “non-profit” status. They don’t care about the employees or the students. In fact they are at risk of losing their accreditation because of dirty recruiting practices. Management sucks, they make you believe that it’s all about the student but when you don’t hit your 6 starts (students that you need to enroll) you get written up. Their programs suck,...

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      Advice to Management

      Stop pretending like you care about your employees. You’re just a bunch of hypocrites.

      Independence University2019-01-11
    • Helpful (10)

      "Losing accreditation, management a joke. Stay away! Don’t sell your soul for $60k. Deceptive “school.”"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Admissions Consultant in Salt Lake City, UT
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Independence University full-time for more than 3 years

      Pros

      Pay is the only incentive to work here and even then your job isn’t safe. There aren’t any other pros except once in a while they’ll buy donuts and call it “culture.”

      Cons

      The churn here is so bad your odds surviving the Titanic are much better, seriously. There’s no loyalty, I’ve seen people who have worked here 5+ years have 2 bad months and they’re fired without a second thought. I’m positive that the “positive” reviews on here are faked and encouraged by management to come here and drop some 5 star reviews (I’ve heard them talk about it) they know their Glassdoor ratings suck. Don’t...

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      Advice to Management

      No advice, management won’t ever take it or change their ways. It is what it is.

      Independence University2018-12-13
    • Helpful (1)

      "Admission consultant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Admissions Consultant in Salt Lake City, UT
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Independence University for more than 3 years

      Pros

      It's a Job Stay away Nothing Nothing Nothing

      Cons

      Fake, take advantage of poor students

      Advice to Management

      Unprofessional backstabbing jerks. Get some respect and values

      Independence University2018-10-30

      Independence University Response

      November 5, 2018VP Operations

      We appreciate all feedback. It is unfortunate you have such a negative view of the University and your job. We sincerely believe in what we do and know we have students best interest at heart! If you have some concrete examples I am open to receiving, please feel free to email me ...

      Show More
    • Helpful (2)

      "Admissions Consultant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Admissions Consultant in Colorado Springs, CO
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Independence University full-time for more than a year

      Pros

      Working from home. Great salary and benefits. Set schedule. Flexible with appointments. Supportive leadership. Yearly business trip; all expenses paid. More than average paid holidays. Awards and recognition. Room for advancement.

      Cons

      Benefits are expensive. Maintain high goals.

      Advice to Management

      My advice is to be more lenient with goals and expectations knowing that things happen that are out of our control. Making sure that all departments work together for a common goal to ensure everyone's success.

      Independence University2018-08-16

      Independence University Response

      November 5, 2018VP Operations

      Thank you for the great feedback! Your advice is noted. We agree that ensuring all departments work together is key and we will continue to emphasize and improve on the progress we have made! Stephanie Williamson

    Found 80 reviews