Found 64 of over 471 reviews
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Employees are able to work from home which gives people the opportunity to have an amazing job with an amazing company where they may not have had the opportunity otherwise given the city in which they live." (in 48 reviews)
- "Remote and great pay!" (in 36 reviews)
- "The people are great and really helpful." (in 27 reviews)
- "Their training is great." (in 23 reviews)
- "The team I worked with in Health Sciences was amazing" (in 13 reviews)
- "Management is terrible" (in 25 reviews)
- "Benefits can be expensive." (in 14 reviews)
- "Procedures are changed frequently and upper management is a bipolar mess." (in 10 reviews)
- "fun flirtatious manager was awesome and fun but also a total distraction at times." (in 6 reviews)
- "No job security if metrics weren’t met" (in 6 reviews)
Ratings by Demographics
This rating reflects the overall rating of Independence University and is not affected by filters.
Reviews about "work from home"Return to all Reviews
- 1.0Oct 18, 2019Anonymous EmployeeFormer Employee
Work from home and pay. The training team was amazing!
They sounded to good to be true from the beginning. I started dreading going to work right before I got out of training. Management was a nightmare. I was hitting my numbers. I was even meeting expectations (100%)on my calls, but it still seemed like management “needed” control. It’s like management would make things up to have a problem about to look like they were doing something. I was constantly pulled into zoom meetings that made me more and more uncomfortable and unmotivated. I have worked in education for years yet this job was the only one that was so stressful and micromanaged to the point I wanted to walk away. The stress only came from management. They would constantly seem to think that I loved my job because they always sent me links to rate their company. I always declined too.5
- 3.0Oct 12, 2016Anonymous EmployeeFormer Employee
Pay is phenomenal and you get to work from home if you can prove you're able to self-manage your duties/responsibilities.
If you don't hit your goals for 3 consecutive months in a row, be prepared to get fired no matter how long you've been there. With high pay comes high expectations with little job security.
- 2.0Sep 6, 2016Financial PlannerCurrent EmployeePhoenix, AZ
60K salary and a possibility to work from home.
Training is a joke. Management does not care about employees. They hire anyone and fire as soon as numbers aren't what they think is good that week. Policies change every two months. They are still in the stage of trying to find what works and don't have a firm set of goals or values.3
- 5.0May 19, 2020Career Services AdvisorCurrent Employee, more than 1 yearEagle Mountain, UT
Managers, directors, and CEO cares about employees. The work environment is also great.
Still have to put kids in daycare even though it's a work from home job
- 2.0Feb 1, 2019Adjunct FacultyFormer Contractor, more than 1 year
Work from home; courses are fun
It quickly became clear to me that an open enrollment school with such abbreviated terms is the exact situation you would set up in order to collect a lot of cash from unsuspecting students. There is no way that struggling students can keep up and by the time they are in trouble the term is halfway over. It is not that Independence and its sister properties are the only ones milking this formula, it is that for all of the schools I have worked for, the lack of care about student success has never been so naked. They overcharge for a degree that will be worth nothing, and I am certain the poor students who were promised the moon and stars are now being harassed by collectors and blaming themselves for a system that set them up to fail. I am ashamed of myself for not getting out of there as soon as I realized what was going on, but I told myself I could at least help some students if I was there. This is the only job I've had to leave in 25 years of adjunct work due to ethical concerns.4
- 4.0Oct 5, 2016Anonymous EmployeeCurrent Employee
The ability to work from home is one of the top things about this company that I like. I also really appreciate the time that the ADOA's and the DOA give to me when I am struggling or just checking in.
It is hard, you can have really good months, even be at the top dog for the quarter meetings, but when you have that one bad month, you are automatically put on a write up. When that happens, you have to sit and stress and worry about your job. Also, I would appreciate it if the financial team would treat the admissions with a bit more respect, there is no team work with a lot of the financial people and when you speak to your ADOA about it, nothing comes from it. I feel like there is no team, you are put on a team, but really, there is no team, you are out for yourself.1Independence University Response8y
Thank you for the review, this type of feedback helps us get better! I understand that written feedback can be stressful and concerning. This is definitely not the intent. We use the feedback process to identify areas we can help support our agents. NO ONE has ever lost their job over one poor mod (or even two). We recognize the importance of good communication and teamwork between admissions and financial aid (all departments). We will place more emphasis and training in this area. This suggestion has been forwarded to the Senior Director of Training. I miss the Las Vegas trainings as well. We do believe in teamwork and making our staff feel appreciated and I will do everything I can to make these things happen. Kody
- 5.0Mar 19, 2018Assistant Director of AdmissionsCurrent Employee, more than 3 yearsSalt Lake City, UT
The environment is like a family. Our Leadership team is top notch and always looking for ways to improve and better serve our students. Students are number 1 at IU. I am able to have a work/life balance. Getting to work from home and impact students in a positive way makes my career so rewarding. The opportunities are great at IU. They promote from within almost 100% of the time.
None that I have experienced.1Independence University Response6y
Thanks for the great feedback! It is dedicated employees like you that make the difference. Stephanie Williamson
- 5.0Apr 15, 2020Admissions ConsultantCurrent Employee, less than 1 yearSalt Lake City, UT
I looked for a job that I can work from home at for years since I have a little one. This job has exceeded my expectations! It is rewarding, challenging, and has great pay and benefits. I am able to have more of a work/life balance and I feel great at the end of the day knowing that I have a part in shaping people's future helping them enroll in school.
not really any cons unless you like to work around other people. I do not mind working remotely from home.1