Independence University Employee Reviews about "work from home"

Updated Jun 17, 2020

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4.1
81%
Recommend to a Friend
85%
Approve of CEO
Independence University President Eric Juhlin (no image)
Eric Juhlin
169 Ratings
Pros
  • "I looked for a job that I can work from home at for years since I have a little one(in 64 reviews)

  • "Independence University is always striving to help our students succeed(in 16 reviews)

Cons
  • "I have no cons about working here(in 11 reviews)

  • "Worst upper management I have ever worked with(in 9 reviews)

More Pros and Cons

Reviews about "work from home"

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  1. "Making a Difference with a Company Who Cares"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Student Services Advisor in Salt Lake City, UT
    Recommends
    Positive Outlook

    I have been working at Independence University full-time for less than a year

    Pros

    Work from home opportunities, great team of people to work with, regular outreach from CEO, Director, Deans, and team leadership.

    Cons

    Lack of face-to-face connections with coworkers and students.

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  2. "A company that cares about it's employees."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Career Services Advisor 
    Recommends
    Positive Outlook

    I have been working at Independence University full-time for less than a year

    Pros

    IU will train you for your new position, and you will be surrounded by a group of individuals who will do anything they can to help you succeed. There are tons of resources in place to help, not only in a professional capacity but with your personal life as well. If you have a growth mindset and are comfortable trying new things to solve problems then this is the perfect place for you. Working from home is an added plus.

    Cons

    Things are constantly changing so you have to keep track of a lot of different information, right out of the gate, if you are not an organized person this job might cause you some stress.

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  3. "I Love My Job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Student Services Advisor in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Independence University full-time for less than a year

    Pros

    Helping others achieve their dreams, is a dream for me and that is what I am able to do here and Independence University. I love working from home and the flexibility of my hours, but ultimately I love being able to talk with a student and do my best to help them feel confident in achieving their goal.

    Cons

    There are none that i have come across or can think of.

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  4. "New Job Good So far"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Career Services Advisor in Birmingham, AL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Independence University full-time for less than a year

    Pros

    Decent Pay, Bonuses, work from home, don't take the job "home"

    Cons

    Long training and technology reliant

  5. Helpful (1)

    "I love my job!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Admissions Consultant in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Independence University full-time for less than a year

    Pros

    I looked for a job that I can work from home at for years since I have a little one. This job has exceeded my expectations! It is rewarding, challenging, and has great pay and benefits. I am able to have more of a work/life balance and I feel great at the end of the day knowing that I have a part in shaping people's future helping them enroll in school.

    Cons

    not really any cons unless you like to work around other people. I do not mind working remotely from home.

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  6. Helpful (4)

    "Possibly for beginning a career/Wouldn't refer experienced sales"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Admissions Consultant 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Independence University full-time for more than 5 years

    Pros

    Working from home is the biggest perk this company offers/good benefits/will promote from within

    Cons

    This university is on Accreditation probation for over 1 1/2 yrs. In the Academic world this could eventually lead to denial of accreditation in which who knows if this school would close. They are on probation because of low graduation dates hence making the school appear unsuccessful. Because of the demographics this university pursues (those who drop out of college, live off social security, etc) this could also make you look very unsuccessful in your role. Over the past year, the academic division has requested that all students turn in week 1 assignment in order to count for an admissions consultant. So, one of your metrics is tied to academics and is not a sales metric. These students are not self motivated and give up very easily. Hence, you will lose students every month because of this one metric. The school will fire you if you try to help the student at all. So, you are responsible for an academic metric when you can not even assist the student in understanding the assignment. You will work hard, hardly ever take a sick day or vacation just to hit numbers. They provide the leads but only certain number of admissions gets genuine quality. You have to sometimes work magic from terrible leads. You can not speak up about how the system works because everyone will deny and just act like it's your fault the leads suck and they can't do their assignment. I have been a very successful sales consultant and won numerous awards, and have a grad degree level diploma. Keep this in mind as you consider this role. I wouldn't suggest this job to anyone experienced. Go somewhere else where there is recognition, additional money earned, trips and respect. There isn't a lot of growth opportunity. If you don't go into management there are no other steps within that will be same pay range. They do not promote sales to senior sales level title with a raise. Financial aid will treat you lesser than them/not equal, and they can get away with it. You are tied to your desk all day, as your headset is connected to a computer and they do not provide a laptop. We use to be able to hit numbers and be in follow up "mode" as much as you thought necessary. However, newer management has ruined any perks this job offers by micromanaging and barely allowing 20 minutes of follow up time. Those in sales know a huge portion of your job is following up yet they frown upon this. You can barely find time to sometimes use the restroom. So, while you work remote please know this is not a flexible remote position and you are not treated as if you know how to balance it all. They have put more and more expectations on this role that sometimes you will feel very overwhelmed. They are not paying attention to admissions right now due to all focus on trying to pay/clean up accreditation issues. This is not a long term place of employment. Perhaps if you are looking for a year you can make it depending on your leads. If they remove the assignment metric then it becomes more fair and manageable to succeed!

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  7. Helpful (1)

    "Supportive Company!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Career Services Advisor 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Independence University full-time for less than a year

    Pros

    Teamwork, flexibility, work from home

    Cons

    Constantly changing the policies can be confusing

  8. Helpful (5)

    "Admissions"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Neutral Outlook
    No opinion of CEO

    I worked at Independence University

    Pros

    Work from home and pay. The training team was amazing!

    Cons

    They sounded to good to be true from the beginning. I started dreading going to work right before I got out of training. Management was a nightmare. I was hitting my numbers. I was even meeting expectations (100%)on my calls, but it still seemed like management “needed” control. It’s like management would make things up to have a problem about to look like they were doing something. I was constantly pulled into zoom meetings that made me more and more uncomfortable and unmotivated. I have worked in education for years yet this job was the only one that was so stressful and micromanaged to the point I wanted to walk away. The stress only came from management. They would constantly seem to think that I loved my job because they always sent me links to rate their company. I always declined too.

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  9. Helpful (10)

    "Easy job made difficult because of (micro)management"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Career Services Advisor in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Independence University full-time for more than a year

    Pros

    remote, virtual, work from home

    Cons

    salary micromanagement Horrible Director who is unqualified & insecure so she's always making uncessary changes that deflates the department morale. Huge turnover. Firing/Resigning happens monthly so lack of security.

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  10. Helpful (2)

    "I liked it"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Admissions in Salt Lake City, UT

    I worked at Independence University full-time

    Pros

    Really good money and I got to work from home

    Cons

    Threatened to fire me every day (as motivation) for 3 years

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Found 64 reviews