Indiegogo Reviews
Updated Apr 12, 2023
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Top Review Highlights by Sentiment
- "level goals and strategies are mostly determined behind the doors, and senior management sometimes is not communicative about major policy changes or updates." (in 3 reviews)
- "There are always opportunities to improve things – I wouldn't mind more lunches since it's hard to find time to leave the office for food." (in 3 reviews)
- "Another side effect of this is that people leave after a short period of time because they leverage their new title for better pay somewhere else." (in 3 reviews)
Ratings by Demographics
This rating reflects the overall rating of Indiegogo and is not affected by filters.
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- Current Employee, less than 1 year★★★★★
A Masterclass in professionalism
Apr 12, 2023 - Senior Account Executive in Chicago, ILRecommendCEO ApprovalBusiness OutlookPros
Human Resources does a masterful job for education, inclusion in a remote environment, and management of people & benefits. The culture at Indiegogo stands on its own, as all of the employees are some the friendliest and brightest I have ever come across. All this lessened the curve massively of starting a new job in a remotely.
Cons
Crowdfunding is going through some transitions as an industry, which has reflected in some internal changeover. Tons of runway to make an impact, but priorities/responsibilities are constantly evolving.
- Former Employee, more than 1 year★★★★★
Great people and perks but overall not great
Nov 22, 2022 - Prefer To Remain AnonymousRecommendCEO ApprovalBusiness OutlookPros
The colleagues I had at IGG are some of the best I’ve ever had and it’s inspiring to work with such great people who are inspiring and bringing their best every day. However, due to low pay and low morale overall turnover is extremely high which leads to constant pushing of deadlines for projects and then overreaching to try and get something done in time. Projects like IGG+ Were executed at great cost to budgets by people who were out of their depth due to no one else being available. And then almost immediately after completion the project was abandoned due to RIFs. It’s frustrating to work hard on a project and have it abandoned. The company had record profits in 2020 and the ceo at the time shared the rewards of that but turned a blind eye to the fact that the business model wasn’t fixed by any means. That meant 2021 was far from a banner year and led to constantly trying to identify new revenue streams. Constantly changing course is difficult and demoralizing.
Cons
Constant turnover Low pay by industry standards New CEO is out of their depth Platform is archaic and needs a total overhaul but there aren’t resources for that and profit is prioritized The entire system is focused on entrepreneurs and no thought is given to consumers/backers of campaigns who are burned time and time again so they stop using crowdfunding which directly impacts revenue Remaining team after the RIF in May is overwhelmed and burned out Morale is at an all time low
Continue reading - Current Employee, more than 3 years★★★★★
Good company with great benefits and perks!
Feb 16, 2023 - Anonymous EmployeeRecommendCEO ApprovalBusiness OutlookPros
Indiegogo is made up of smart, driven, and clever people working together toward an admirable goal. The culture is transparent and ripe with opportunities to learn and grow. They have some of the best benefits I’ve had with great work/life balance. The leadership team is caring with an awesome open-door policy. They are often in the trenches working with each of the teams sharing knowledge and providing guidance.
Cons
Every organization has its struggles, and Indiegogo certainly does. Continue focusing your efforts on training management and focusing on how we can make things better for our customers!
- Current Employee, more than 3 years★★★★★
Great Culture / Team Environment. Building Something Special
Jan 4, 2023 - Anonymous EmployeeRecommendCEO ApprovalBusiness OutlookPros
Indiegogo has a friendly, fun, quirky culture that is closer to a start-up than the larger, historied Crowdfunding Platform that it is. There are tons of opportunities to make an impact as a professional and stepping up / challenging the status quo is welcomed. The new CEO is focused on making improvements every day and bringing everyone together for the ride. The focus is squarely on a product-centric strategy while operating efficiently as a organization. This has been and continues to be a place that people can challenge themselves, be challenged by smart peers, and do so in a collaborative setting that feels light on politics and high on potential.
Cons
With great potential comes lots of shiny objects. If Indiegogo’s team can focus on the most important, quality things over a quantity of smaller opps, more progress can be made.
- Current Employee, more than 1 year★★★★★
Pros
Excellent supportive employee culture , competitive pay, professional development opportunities.
Cons
Leadership is removed from what employees are doing day to day, layoffs.
- Former Employee, more than 5 years★★★★★
A company past its prime
Feb 23, 2023 - Senior Team Lead in San Francisco, CARecommendCEO ApprovalBusiness OutlookPros
Culture is truly amazing. You'll meet very genuine, friendly, creative people here. For a small company, its HR is done superbly. Good remote culture.
Cons
Crowdfunding is a dying industry. So being a 2nd player (after Kickstarter) in a dying industry is a difficult place to be. No matter how hard you try, the business is struggling more and more each year. The company has gone through a lot of management changes the past few years and it has created added organizational burden/debt and knowledge lost.
Continue reading - Current Employee★★★★★
Pros
Great mission, great coworkers who love working together and are really supportive. New leadership is making a lot of changes for the better. Proud to work here!
Cons
Fast paced environment typical of startups, there is always more that we want to do than time to do it. Some turnover recently but likely for the best as some of the more tenured employees are not embracing much needed change.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
- Indiegogo provides very in depth analytics to the entire team providing great transparency to all employees - Indiegogo focuses on team building and maintaining a positive company culture - Benefits are great - Has that startup/entrepreneurial feel, but more established organization that better matches a larger corporation - Awesome work/life balance
Cons
- Not really a con, but crowdfunding is a nuanced industry that takes a bit of time to learn and adjust to vs. direct eCommerce (though it is exciting!)
Continue reading - Current Employee, more than 1 year★★★★★
Pros
- The people at Indiegogo are great. Everyone works well together and cares about each other - Mission driven, fun space to work in, inspiring to talk to entrepreneurs and learn about their journeys - Work/Life balance, 100% remote, good benefits
Cons
- Management turnover led to changing priorities and a lot of confusion. With the new CEO, things are settling in and I believe we are on the right track - Product hasn't changed significantly in a while. Hoping to see more improvement there soon
Continue reading - Current Employee, more than 1 year★★★★★
Time to be realistic and focus on execution
Jul 20, 2022 - Anonymous Employee in San Francisco, CARecommendCEO ApprovalBusiness OutlookPros
-Generous about perks like productivity stipend, wellness stipend, and gogobucks that employees can use to back the campaigns in the platform. -Flexible about work arrangement, location, and async schedule. (May become a con as the company being too flexible makes collaboration and communication mostly difficult)
Cons
-A lot of directional changes since the leadership change this year. Limited execution in H1 and I kept hearing team leaders talking about “we are figuring out the strategies” or something is “TBD”. In another words, the organization is overall chaotic and lacks execution. -Never about customers. Such an irony that the company missed so much business opportunities to third party software because the platform itself is so user-unfriendly and is not designed for meet the unmet needs. -People always got shuffled around and resources are spread thin. -High turnover rate since 2022 at both manager and individual contributor levels.
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Indiegogo Reviews FAQs
Indiegogo has an overall rating of 4.0 out of 5, based on over 106 reviews left anonymously by employees. 71% of employees would recommend working at Indiegogo to a friend and 55% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.
71% of Indiegogo employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Indiegogo 4.2 out of 5 for work life balance, 4.5 for culture and values and 3.8 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Indiegogo to be senior leadership, benefits, career development and the cons to be compensation, management.
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