Individual Advocacy Group Reviews | Glassdoor

Individual Advocacy Group Reviews

Updated October 6, 2017
35 reviews

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2.8
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David Brooks
22 Ratings

35 Employee Reviews

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  1. "Disability Specialist Person"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Disability Specialist in Oswego, IL
    Current Employee - Disability Specialist in Oswego, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Individual Advocacy Group full-time (Less than a year)

    Pros

    Helping Others Less Fortunate then your self

    Cons

    Rate of Pay For Work Done .


  2. "Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Individual Advocacy Group (More than 5 years)

    Pros

    Good working environment! knowledgeable staff and the individuals are a joy to work with!

    Cons

    Low wages!!! need a better benefits package

    Advice to Management

    Figure out ways to compensate employees for their years of service

  3. "great company"

    StarStarStarStarStar
    Current Employee - Intern in Bloomingdale, IL
    Current Employee - Intern in Bloomingdale, IL

    I have been working at Individual Advocacy Group (Less than a year)

    Pros

    great people to work with

    Cons

    nothing to complain about here


  4. "Stepping stone job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - DSP
    Former Employee - DSP
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Individual Advocacy Group part-time

    Pros

    The work with individuals was wonderful. I did not have contact with administration. The work was rewarding but hard sometimes.

    Cons

    I got called a lot outside my schedule to fill in for other people a lot which is why I had to leave but I got good experience and was hired somewhere else pretty fast.

    Advice to Management

    I did not deal with management so I do not have any advice.


  5. Helpful (5)

    "Dr. Charlene Bennett - awful CEO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bolingbrook, IL
    Former Employee - Anonymous Employee in Bolingbrook, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Individual Advocacy Group (More than a year)

    Pros

    The staff are Individual Advocacy Group (IAG) are extremely professional and take an active interest in serving the clients - adults with mental illness and physical disabilities.

    Cons

    The Chief Executive Officer - Dr. Charlene Bennett - is extremely abusive to staff. She yells at staff in her office but it can be heard throughout the headquarters offices. She exults in exercising her power - demanding staff jump to her every whim immediately (and I do mean immediately) even when involved in phone conversations or meetings not involving her.

    Advice to Management

    The Board of Directors should hire an outside agency to conduct interviews with current and former staff focusing on Dr Bennett's "management" style with a view towards removing her from office.


  6. "Worst management and staff treated terrible!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Individual Advocacy Group full-time (More than 3 years)

    Pros

    Working with amazing people, staff may come and go but those who truly care stick it out and care for the individuals no matter what.

    Cons

    When push comes to shove, those who bend over backwards to keep things going are the ones who lose in the end, no surprise with IAG. Not because of actual issues with one's work performance, OH NO!. I believe there's a problem with how staff are treated and compensated for giving it their all and then some when no one else would do the work!! Promises constantly broken and if it's not in writing you better believe the CEO will say she never said it. It's scary when you're being discriminated against and you can't do anything about it, because the CEO refuses to speak to her staff. Instead she'll send her minions and spies. What did you think you would find? Nothing! Nothing but staff busting their backsides to care for those that deserve to be cared for. It makes me sick to see these individuals hurt because they care so much for us staff only to be ripped away without any goodbyes. The CEO and Corporate could care less about the individuals feelings.

    Advice to Management

    The pointing fingers and accusations are over, look in the mirror and face the facts. Failure comes from corporate management Dr Bennett.


  7. Helpful (1)

    "Avoid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bolingbrook, IL
    Former Employee - Anonymous Employee in Bolingbrook, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Individual Advocacy Group (More than a year)

    Pros

    High Pay, Coworkers, Residents, Work from Home option

    Cons

    CEO, Poorly Organized, Chaotic, Bad work/life balance

  8. "DSP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bloomingdale, IL
    Former Employee - Anonymous Employee in Bloomingdale, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Loved the individuals and my direct supervisor. Enjoyed coming to work daily and interacting with my co-works and the clients.

    Cons

    I liked it...I don't have anything negative to say


  9. "One opinion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Staff from top to bottom are dedicated to clients served. Opportunities for overtime exist. Great to see a company care for an often forgotten population.

    Cons

    Often short staffed, lots of staff turnover therefore others work long hours. Company operates in crisis mode and takes on work before prepared.

    Advice to Management

    Improve work culture to retain staff. Leadership needs to improve communication and listen to those providing direct care so quality care is consistently provided.


  10. Helpful (1)

    "Much better than other agencies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Individual Advocacy Group full-time (Less than a year)

    Pros

    I used to work at another agency in the area that provides similar services. They weren't a bad company but they didn't offer the chance to grow that I have experienced at IAG. When you show that you are willing and able to take on more responsibility it is likely that you will get it.

    Cons

    Like most work environments, there are some people that work here who do not take their jobs seriously. They are there for the money and complain every time management asks them to do anything. Fortunately, these people are few and far between. For those of us that truly care about the people we serve and show up everyday willing to work it is an awesome place to be!

    Advice to Management

    I feel bad that you sometimes have to walk on eggshells for 1 or 2 employees that do not work as hard as the rest of us. Those of us who take our jobs seriously are greatful for the hard work and long hours you put in to keep our program running well.


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