Individual Advocacy Group Reviews | Glassdoor

Individual Advocacy Group Reviews

Updated April 8, 2017
31 reviews

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2.5
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David Brooks
22 Ratings

31 Employee Reviews

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  1. "DSP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bloomingdale, IL
    Former Employee - Anonymous Employee in Bloomingdale, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Loved the individuals and my direct supervisor. Enjoyed coming to work daily and interacting with my co-works and the clients.

    Cons

    I liked it...I don't have anything negative to say


  2. Helpful (5)

    "Dr. Charlene Bennett - awful CEO"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bolingbrook, IL
    Former Employee - Anonymous Employee in Bolingbrook, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Individual Advocacy Group (More than a year)

    Pros

    The staff are Individual Advocacy Group (IAG) are extremely professional and take an active interest in serving the clients - adults with mental illness and physical disabilities.

    Cons

    The Chief Executive Officer - Dr. Charlene Bennett - is extremely abusive to staff. She yells at staff in her office but it can be heard throughout the headquarters offices. She exults in exercising her power - demanding staff jump to her every whim immediately (and I do mean immediately) even when involved in phone conversations or meetings not involving her.

    Advice to Management

    The Board of Directors should hire an outside agency to conduct interviews with current and former staff focusing on Dr Bennett's "management" style with a view towards removing her from office.


  3. "Worst management and staff treated terrible!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Individual Advocacy Group full-time (More than 3 years)

    Pros

    Working with amazing people, staff may come and go but those who truly care stick it out and care for the individuals no matter what.

    Cons

    When push comes to shove, those who bend over backwards to keep things going are the ones who lose in the end, no surprise with IAG. Not because of actual issues with one's work performance, OH NO!. I believe there's a problem with how staff are treated and compensated for giving it their all and then some when no one else would do the work!! Promises constantly broken and if it's not in writing you better believe the CEO will say she never said it. It's scary when you're being discriminated against and you can't do anything about it, because the CEO refuses to speak to her staff. Instead she'll send her minions and spies. What did you think you would find? Nothing! Nothing but staff busting their backsides to care for those that deserve to be cared for. It makes me sick to see these individuals hurt because they care so much for us staff only to be ripped away without any goodbyes. The CEO and Corporate could care less about the individuals feelings.

    Advice to Management

    The pointing fingers and accusations are over, look in the mirror and face the facts. Failure comes from corporate management Dr Bennett.


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  5. Helpful (1)

    "Avoid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bolingbrook, IL
    Former Employee - Anonymous Employee in Bolingbrook, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Individual Advocacy Group (More than a year)

    Pros

    High Pay, Coworkers, Residents, Work from Home option

    Cons

    CEO, Poorly Organized, Chaotic, Bad work/life balance


  6. Helpful (1)

    "Very unsafe and an owner who is cruel to employees."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Direct Service Provider/Day Program Instructor in Geneva, IL
    Former Employee - Direct Service Provider/Day Program Instructor in Geneva, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Individual Advocacy Group (More than a year)

    Pros

    Very few if any. The line staff can be very supportive.

    Cons

    You will not have the support you need to stay safe. Expect to be hurt on the job. Also, expect the owner of the company not to have a clue what the work actually is. She will NEVER pay you a livingwage if she can avoid it. She will not support you with regards to injuries that happen at work or even when your life is threatened by a client. The direct staff is amazing but turnover is incredible.


  7. Helpful (1)

    "DSP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Direct Support Personnel in Chicago, IL
    Current Employee - Direct Support Personnel in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Individual Advocacy Group full-time (More than 5 years)

    Pros

    Your allowed to do many things with the clients and are able to take them places where they can have fun.

    Cons

    Sometimes i feel communication could be better coming from superiors. also a lot of employees don't get the recognition for the hard work they have to do daily

    Advice to Management

    Pay attention to the employees that are hard working and very good at their jobs more and provide better compensation for the work that's done


  8. Helpful (1)

    "Horrible"

    Star Star Star Star Star
    Former Employee - DSP in Romeoville, IL
    Former Employee - DSP in Romeoville, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Individual Advocacy Group full-time

    Pros

    The only good thing out of this horrible company is doing your best to make a difference in the client's lives and seeing them smile. Other than that, NOTHING.

    Cons

    Countless cons. If you haven't noticed or read already, the CEO sucks! She told the staff to write good reviews online in order to cover up the truth. She makes money off the staff, and most importantly, the clients who are disabled/have special needs!! How disgusting! You can be on-call, work your butt off and yet, it will be looked down upon. A lot of shady business when it comes to the CEO and regional directors. Very unprofessional and horrible work environment, with horrible pay so don't be surprised if you don't receive a raise. As for a few of the staff members, they get paid to sit in clients houses and do absolutely nothing, but watch tv or play on their stupid cell phones. How disrespectful! They don't even make an effort to engage with the clients or assist them "live normal lives." Whatever that means. So much for making a difference in the clients' lives! I wouldn't advise working for this company or admitting clients to this company. Stay far, far away as possible! IAG claims to care for those in need, but in all reality, they only care about themselves.

    Advice to Management

    Either learn to do your job properly or watch someone else do it for you! And that too, a BETTER job.


  9. Helpful (1)

    "QIDP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QIDP in Romeoville, IL
    Current Employee - QIDP in Romeoville, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Individual Advocacy Group full-time (More than 3 years)

    Pros

    Helping individuals with various disabilities, support from fellow staff and knowing you can make a difference in someone else's life.

    Cons

    CEO is hostile and no matter how hard you work she belittles you, curses at you and gives employees an obscene amount of unnecessary work...and does this in front of fellow employees. CEO needs to remember this agency is about the individuals...not her or looking good on paper.

    Advice to Management

    CEO needs to be trained on being professional and creating a healthy work environment.


  10. Helpful (3)

    "Micromanagement and hostile work environment created by female CEO"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Chicago, IL
    Former Employee - Anonymous in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Individual Advocacy Group full-time

    Pros

    Good pay for jobs like this is this area around here, middle management worked well with direct care staff, individuals were awesome to work with

    Cons

    The woman who runs this company verbally abuses her employees by yelling and swearing at them, and blaming her actions on them, firing and demoting people without warning, everyone is afraid of her but scared to do anything because they need their job, and before I resigned the ceo said we had to go online to post positive reviews on these job sites because they were all so bad. Her co CEO does nothing but sees this every day

    Advice to Management

    High turnover is not going to stop until the woman who runs this company treats people with the respect employes deserve from their CEO instead of swearing and insults and threats and being berated all the time


  11. Helpful (2)

    "Clinical Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinical Director in Springfield, IL
    Former Employee - Clinical Director in Springfield, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Individual Advocacy Group full-time (More than a year)

    Pros

    Working with this population is awesome! The staff were great and hard workers. The pay was higher than any other social service agency in IL.

    Cons

    CEO micro manages everything, uses unprofessional language, and berates/bullies everyone, CEO expects everyone to be available and work 24/7, high burn out rate, high turnover rate (even with high pay rates), high high stress environment created by CEO and counter part, every week you feel as if you are going to be fired

    Advice to Management

    Stop micro managing and let managers, manage. Create policies that ensure clinical standards and DHS rules/regulations are followed to the utmost. Stop berating your staff they run your company.



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