Infinity Property & Casualty Reviews | Glassdoor

Infinity Property & Casualty Reviews

Updated March 22, 2017
71 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
Rating Trends Rating Trends
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Approve of CEO
Infinity Property & Casualty Chairman, President, and CEO James R. Gober
James R. Gober
43 Ratings

71 Employee Reviews

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Pros
  • Great Benefits and Paid time off/Profit sharing Bonus (in 8 reviews)

  • Infinity is a place where one can feel at home, the Company is concerned about the welfare of its employees and provides a positive work environment (in 3 reviews)

Cons
More Pros and Cons

  1. "Great company so far"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer - Applications Developer in Birmingham, AL
    Current Employee - Software Engineer - Applications Developer in Birmingham, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Infinity Property & Casualty full-time (Less than a year)

    Pros

    Flexible schedule, lengthy lunch break,

    Cons

    Management is not too eager to keep their employees happy.

    Advice to Management

    Value your employees more.


  2. "Claims Adjuster"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Infinity Property & Casualty (Less than a year)

    Pros

    Great career starter for first year adjuster

    Cons

    None were no cons at the time.

    Advice to Management

    None


  3. "PIP Adjuster"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Infinity Property & Casualty full-time

    Pros

    It was a job. Most of the employees were nice.

    Cons

    Management lacked training, Benefits too expensive, processes were not productive


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Bus Dev"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    - folks who work at Infinity are a tight knight group
    - If you look for opportunities to learn and develop you can find them

    Cons

    - Promotions given but minimal comp raise
    - salaries are below market and Infinity has no intention of matching
    - lack the desire to improve technology across the board

    Advice to Management

    - If you pay top dollar you can keep top talent
    - assess your management better to ensure they understand what they are doing
    - have a better marketing plan that the one in place, Infinity has never been consistent here
    - lets make bonuses attainable


  6. "Specialty Auto"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Pretty relaxed environment. Management willing to work with you to improve your performance, attendance, etc. Friendly older staff. Department seems to be actively seeking younger workers due to aging workforce.

    Cons

    Very few opportunities for growth and promotions. Many processes are manual and no instructional guide available for reference in many cases. Staff is friendly but they tend to gossip a lot, work place can turn into a soap opera at times.

    Advice to Management

    Better communication. Better training. Consistency


  7. "Look Elsewhere!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fnol Adjuster in Birmingham, AL
    Current Employee - Fnol Adjuster in Birmingham, AL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Infinity Property & Casualty full-time (Less than a year)

    Pros

    You are eligible for health benefits immediately.
    Generous lunch break.
    Convenient location

    Cons

    Poor training
    Poor management
    Too many cliques
    Too much gossiping
    Unprofessional
    Mediocre salary

    Advice to Management

    Focus on a better training program for new hires. Management needs to be trained on professionalism.


  8. "Bilingual Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Infinity Property & Casualty full-time

    Pros

    The company gives you a lot of training.

    Cons

    The customers may be mean at times.

    Advice to Management

    N?A


  9. "Company only cares about money, not employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Policy Service Specialist in Birmingham, AL
    Former Employee - Policy Service Specialist in Birmingham, AL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Infinity Property & Casualty full-time (More than 3 years)

    Pros

    Benefits are ok
    Profit sharing bonus
    Holiday party

    Cons

    Pay
    Upper management
    No room for promoting

    Advice to Management

    Managers should praise workers for a job well done and limit amount of criticism. They should not let their Positions go to their heads making them act like they are better than everyone else. Board members and executives spend all their time trying to make big bucks for themselves and forget about the people who got them there.


  10. "Business Development Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Infinity Property & Casualty full-time

    Pros

    The company had an autonomous atmosphere. Company car, laptop computer and newest version of the apple iPhone provided. Easy to learn auto applications. Ability to use company expense account with minimal scrutiny. Technology was top notch.

    Cons

    Although autonomous there was more focus on quantity of visits to owners to discuss company than quality. Grew the market however didn't receive bonus based on not enough visits input into their system. Unnecessary market reviews had to be submitted and written biweekly. A lot of busy work that took focus away from growing the market. Management would make quick changes without doing any research on the opinions of sales force. Often times the decisions would be disastrous. Final straw was claims would not pay out and agents call me angrily wanting explanations.

    Advice to Management

    Stop the busy work, listen and ask for sales force opinions and get well capitalized to pay out on claims properly. Direct Manager needed more training on insurance.


  11. Helpful (1)

    "Customer Service Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Birmingham, AL
    Former Employee - Anonymous Employee in Birmingham, AL
    Doesn't Recommend
    Neutral Outlook

    I worked at Infinity Property & Casualty full-time (More than a year)

    Pros

    Friendly work environment. Floor supervisors were excellent. Great pay.

    Cons

    Company layoff. They informed us that the company were focusing on the Hispanic customers and wanted like workers, so they were only keeping a few English only employees.



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