Info-Tech Research Group Reviews | Glassdoor

Info-Tech Research Group Reviews

Updated August 5, 2018
145 reviews

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3.2
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Joel McLean
22 Ratings

145 Employee Reviews

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Pros
Cons
  • "Unrealistic time frames, zero work life balance" (in 6 reviews)

  • "This leads to a lot of changes in upper management" (in 8 reviews)

More Pros and Cons

  1. Helpful (1)

    "Decent experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consulting Analyst
    Former Employee - Consulting Analyst
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Info-Tech Research Group full-time (More than a year)

    Pros

    -Great coworkers; motivated, intelligent people to work with
    -You get to work on a lot of different projects and get exposed to many different problem areas

    Cons

    -The company is not really innovative at the end of the day. Most research is recycled and not much is done to really push the boundaries of best practices.

    Advice to Management

    -INNOVATE! The company's marketing machine is excellent, but the actual innovation side lags behind.


  2. Helpful (8)

    "If it's "fast-paced," it's because there's no vision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Info-Tech Research Group full-time

    Pros

    There are a lot of great people who work there.

    Cons

    A lot of the positive reviews say it is "fast paced" and that's hard to handle. I've worked at lots of fast-paced paces. This place isn't fast-paced. It just changes a lot depending on the whim of the owner.

    Most of the promotions etc are due to nepotism, not merit. There are a lot of "yes men" and people who don't ask questions or push back even against the owner's ideas. There are smart people with good ideas but who basically get their spirit crushed if it doesn't fit in with whatever the "leadership" happens to be thinking that week. Senior leadership is spineless when it comes to pushing back against him. And if they don't like you or if you cross them or make them look bad you'll be gone. Even if you were right.

    Then the good ideas don't get brought forward out of fear of the owner's temper. It's his way or the high way. He won't even listen to people who have actual expertise if it contradicts his ideas.

    Most of the "innovation" that happens is just variations on the same theme. The so-called innovation team is a bunch of kids who happen to get along with the founder and they're coached to be bullies because their status on taht team means they are special.

    Work/life balance is terrible. You're expected to put in extra hours or stay late at a moment's notice because somebody in management all of a sudden freaked out about something (usually because they weren't paying attention or messed up themselves). It's expected that you put your family second if you work here.

    Advice to Management

    Get the owner out of the way

  3. Helpful (14)

    "Look Shiny Balls!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Fun, parties all the time, fun day, barney's trips

    Cons

    Terrible pay, micro management, unclear direction, long hours, guilt trips, emotional decision making. Worked here for years and the company was fun just coming out of college, but then you grow up (unlike most of the management) and realize that getting perks like booze and trips to Barneys doesn't pay the bills. The CEO hires former employees from the competition and listens to every word they say like make people work from 8am-7pm without paying over time with garbage salaries. They think that hiring Ivey grads is the best direction and often pay them more than the folks that have been there for years. Ivey grads are smart enough to know that this is a sweat shop and the product is a nice to have, not something companies need. They don't even follow their own research so why should anyone else.

    Advice to Management

    Pay people better, don't expect them to stay when you throttle back sales reps commissions . Stop making decisions and over promising during social events then not deliver when the party is over on Monday. Start treating people like employees and stop calling them dogs.


  4. Helpful (8)

    "The potential to be great"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT in Ontario, CA
    Current Employee - IT in Ontario, CA

    Pros

    Great business model, wonderful people. Type of company where one person can have an impact and where one person can see the results of their efforts.

    Cons

    Long Hours, Poor Pay. Inconsistent Management Team, which means some managers are very weak and some are quite strong, but it is always the strong managers who end up shouldering the burden.
    Executive Team is quite inexperienced.

    Advice to Management

    Senior Management needs to work on the experience and skills they bring to the table and be willing to listen to and accept feedback.


  5. "The London office is a wonderful place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consulting Analyst in London, ON (Canada)
    Current Employee - Consulting Analyst in London, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Info-Tech Research Group full-time (More than a year)

    Pros

    Senior management is incredibly supportive
    Lots of opportunity for vertical movement
    Never a dull day
    No micromanagement

    Cons

    Knowledge gap between juniors and seniors is noticeable

    Advice to Management

    Keep listening to your employees - they know better than anyone the shortfalls of an organization and can prove to be valuable assets in improving the worklife of everyone.


  6. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Info-Tech Research Group full-time (More than 3 years)

    Pros

    I can truthfully say that like and respect everyone I work with. There's a great culture of getting things done and support throughout. In addition, there's a strong focus on work-life balance. You receive the benefits and support of a mid-size company without a lot of bureaucracy, and instead an entrepreneurial spirit.

    Cons

    Some growing pains as the employee base expands and matures. There is a need for overall process improvement. A lot of innovation and changes, which can be both good and bad.

    Advice to Management

    Avoid the tendency towards becoming overly concerned with "how things should be done". Instead, create employee-focused processes and systems. We are at the edge of becoming bogged down by red tape and losing out small company culture which is really valuable. Finding ways to accomplish our goals while bringing people together and not siloing departments is key.


  7. Helpful (1)

    "Great opportunity to learn about a rapidly expanding business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Disapproves of CEO

    I have been working at Info-Tech Research Group full-time

    Pros

    Direct access to the leadership team (Director - SVP level)
    Fast pace, new projects all the time
    Fun is mandatory (see cons for the flip side of this)

    Cons

    Strategy is unclear and changes on a whim
    Resourcing is always a challenge - there is never enough talent
    Pay is low for what is expected, and there are no additional financial benefits (no RRSP match, pension, profit sharing, stock purchase plan, or incentive pay (outside sales)
    Mandatory fun implies a great culture on the surface, but underneath people want stronger leadership and direction, not another after work party

    Advice to Management

    Build out a 5 year strategy and share with with the employees, including annual objectives. Then evaluate your talent needs and resource accordingly. Elevate your pay structure and offer financial benefits. Focus on a culture of communication, collaboration and accountability.

  8. Helpful (1)

    "Great Place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Toronto, ON (Canada)
    Current Employee - Director in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Info-Tech Research Group full-time (More than 10 years)

    Pros

    Lots of opportunity, regardless of your role!

    Cons

    Obviously nothing is perfect, we all have good days and bad. I would recommend this organization (and have) to anyone!


  9. Helpful (6)

    "Just a call centre. Wouldn't recommend."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Info-Tech Research Group full-time

    Pros

    Benefits package, location, nice holiday gifts.

    Cons

    oxic work environment, sexist VP's, low salaries, old school policies, lack of employee freedom.

    Advice to Management

    Get with the times. Hire someone to curate the culture/environment. It needs work.


  10. Helpful (4)

    "It is what you make it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Toronto, ON (Canada)
    Current Employee - Manager in Toronto, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Info-Tech Research Group full-time (More than 3 years)

    Pros

    Management doesn't have a clue and looks for people that are greedy and eager to grow.

    Cons

    Management doesn't have a clue and is poor at retaining staff or investing in employees.

    Advice to Management

    Realize you have a maturing company and revisit how you grow your business internally.


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