Info-Tech Research Group Reviews | Glassdoor

Info-Tech Research Group Reviews

Updated June 20, 2018
143 reviews

Filter

Filter

Full-timePart-time

3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Joel McLean
20 Ratings

143 Employee Reviews

Sort: PopularRatingDate

Pros
  • "Company does a great job of protecting a work/life balance" (in 7 reviews)

  • "Very dynamic environment, great people" (in 12 reviews)

Cons
  • "Unrealistic time frames, zero work life balance" (in 6 reviews)

  • "Upper management were all hired university friends of the CEO" (in 8 reviews)

More Pros and Cons

  1. Helpful (1)

    "Decent experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consulting Analyst
    Former Employee - Consulting Analyst
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Info-Tech Research Group full-time (More than a year)

    Pros

    -Great coworkers; motivated, intelligent people to work with
    -You get to work on a lot of different projects and get exposed to many different problem areas

    Cons

    -The company is not really innovative at the end of the day. Most research is recycled and not much is done to really push the boundaries of best practices.

    Advice to Management

    -INNOVATE! The company's marketing machine is excellent, but the actual innovation side lags behind.


  2. Helpful (7)

    "If it's "fast-paced," it's because there's no vision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Info-Tech Research Group full-time

    Pros

    There are a lot of great people who work there.

    Cons

    A lot of the positive reviews say it is "fast paced" and that's hard to handle. I've worked at lots of fast-paced paces. This place isn't fast-paced. It just changes a lot depending on the whim of the owner.

    Most of the promotions etc are due to nepotism, not merit. There are a lot of "yes men" and people who don't ask questions or push back even against the owner's ideas. There are smart people with good ideas but who basically get their spirit crushed if it doesn't fit in with whatever the "leadership" happens to be thinking that week. Senior leadership is spineless when it comes to pushing back against him. And if they don't like you or if you cross them or make them look bad you'll be gone. Even if you were right.

    Then the good ideas don't get brought forward out of fear of the owner's temper. It's his way or the high way. He won't even listen to people who have actual expertise if it contradicts his ideas.

    Most of the "innovation" that happens is just variations on the same theme. The so-called innovation team is a bunch of kids who happen to get along with the founder and they're coached to be bullies because their status on taht team means they are special.

    Work/life balance is terrible. You're expected to put in extra hours or stay late at a moment's notice because somebody in management all of a sudden freaked out about something (usually because they weren't paying attention or messed up themselves). It's expected that you put your family second if you work here.

    Advice to Management

    Get the owner out of the way

  3. Helpful (13)

    "Look Shiny Balls!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Fun, parties all the time, fun day, barney's trips

    Cons

    Terrible pay, micro management, unclear direction, long hours, guilt trips, emotional decision making. Worked here for years and the company was fun just coming out of college, but then you grow up (unlike most of the management) and realize that getting perks like booze and trips to Barneys doesn't pay the bills. The CEO hires former employees from the competition and listens to every word they say like make people work from 8am-7pm without paying over time with garbage salaries. They think that hiring Ivey grads is the best direction and often pay them more than the folks that have been there for years. Ivey grads are smart enough to know that this is a sweat shop and the product is a nice to have, not something companies need. They don't even follow their own research so why should anyone else.

    Advice to Management

    Pay people better, don't expect them to stay when you throttle back sales reps commissions . Stop making decisions and over promising during social events then not deliver when the party is over on Monday. Start treating people like employees and stop calling them dogs.


  4. Helpful (7)

    "The potential to be great"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT in Ontario, CA
    Current Employee - IT in Ontario, CA

    Pros

    Great business model, wonderful people. Type of company where one person can have an impact and where one person can see the results of their efforts.

    Cons

    Long Hours, Poor Pay. Inconsistent Management Team, which means some managers are very weak and some are quite strong, but it is always the strong managers who end up shouldering the burden.
    Executive Team is quite inexperienced.

    Advice to Management

    Senior Management needs to work on the experience and skills they bring to the table and be willing to listen to and accept feedback.


  5. "It is what you make it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Toronto, ON (Canada)
    Current Employee - Manager in Toronto, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Info-Tech Research Group full-time (More than 3 years)

    Pros

    Management doesn't have a clue and looks for people that are greedy and eager to grow.

    Cons

    Management doesn't have a clue and is poor at retaining staff or investing in employees.

    Advice to Management

    Realize you have a maturing company and revisit how you grow your business internally.


  6. "A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Info-Tech Research Group full-time

    Pros

    Great office environment, plenty of growth and opportunities, management is committed to developing employees

    Cons

    Pretty average compensation, a lot of development and performance management is not mandated by the organization and is left up to individual managers which can lead to an uneven experience.

    Advice to Management

    Innovate in all aspects of the business, not just product offerings.


  7. Helpful (7)

    "I felt like I was working paycheck to paycheck..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consulting Analyst
    Former Employee - Consulting Analyst
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Info-Tech Research Group full-time (More than a year)

    Pros

    - Free Fruit
    - Opportunity to travel to many interesting locations (dependant on which department you work in - purely based on luck)
    - Presentation/consulting opportunities you would not get elsewhere

    Cons

    - Incredibly high attrition rate. Leads to a toxic environment
    - Management hates being questioned. My colleagues and I were reprimanded for questioning how work was done.
    - Management is very set in their ways - do not expect your ideas to be implemented (or expect push-back)
    - Overall very boring and repetitive work.
    - There is limited accountability amongst seniors. They will say what you want to hear and never follow through on their promises.

    Advice to Management

    1. Listen to your employees (and actually do something about it).
    2. Stop pointing the finger at others and look at yourselves (i.e. the high attrition rate)
    3. Make research more enjoyable - it should not be secondary to sales when it is the primary product that the organization sells.

  8. "Dyanmic company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Info-Tech Research Group full-time

    Pros

    Info-Tech is a dynamic, charged and energetic place to work. There are plenty of opportunities for those who are passionate about their career, want to work hard, and care about the people they work with.

    Cons

    Some of its pros are also its cons: it is not a place for those who want to do the same thing day in and day out!


  9. "Senior Consulting Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Toronto, ON (Canada)
    Current Employee - Senior Analyst in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Info-Tech Research Group full-time (Less than a year)

    Pros

    Friendly people and an immense learning opportunity!

    Cons

    The same as in every organization. Not everything is perfect, but the work is incredibly engaging and the people are fun to work with. What more can you ask for especially when you're starting your career?

    Advice to Management

    Encourage more initiative and creativity.


  10. Helpful (2)

    "Pretty decent despite the squeaky wheels"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Toronto, ON (Canada)
    Current Employee - Director in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Info-Tech Research Group full-time (More than 5 years)

    Pros

    There's always something to worry and complain about, but for the most part it's a decent place to work. More importantly, it has the potential to be even better.

    - Lots of intelligent, highly capable people with a diverse range of perspectives.
    - A relatively flat organization, which means you get to roll up your sleeves and get things done without eight layers of approval.
    - Lean can be mean, but if you're willing to wear multiple hats (researcher, facilitator, consultant, trusted partner, doer) there is no place like it.
    - President has a low tolerance for mediocrity.
    - Excellent environment if you aren't afraid of your own shadow and willing to put ego aside. It's going to be challenging sometimes, but that's the culture.
    - Lots of opportunities to move laterally within the organization.
    - At least in Research, complete creative freedom within the boundaries of a particular topic. Choose your style, articulate your own insights, drive the message home visually.
    - Opportunity to deliver challenging and interesting work to a diverse range of clients around the world or at least in North America.

    Cons

    - New employees coming in with 20/30+ years of experience expecting to coast, sometimes refusing to step out of their comfort zone and do the dirty work. If you haven't built a slide in 10 years, here's an opportunity to give it another go. Nobody really cares about your ego if you aren't providing value.
    - Disengagement related to trivial issues drowns out actual challenges.
    - Unclear what some of the senior leaders actually do, but they still stick around making it seem like the entire group is ineffective. You have to weed the lawn at some point, even if it costs you.

    Advice to Management

    Three actionable suggestions:
    (1) Re-focus on innovation as a work stream, it's already happening in pockets, but lacks concentration.
    (2) Provide a career path for junior/intermediate employees, so they have somewhere to go besides elsewhere after a couple of years.
    (3) Identify your top talent and make it worthwhile for them to stay. They're already your biggest advocates.


Showing 143 of 144 reviews
Reset Filters