Info-Tech Research Group Reviews | Glassdoor

Info-Tech Research Group Reviews

Updated October 15, 2018
146 reviews

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3.3
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Joel McLean
23 Ratings

146 Employee Reviews

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Pros
Cons
  • "Unrealistic time frames, zero work life balance" (in 6 reviews)

  • "This leads to a lot of changes in upper management" (in 8 reviews)

More Pros and Cons

  1. Helpful (1)

    "Decent experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consulting Analyst
    Former Employee - Consulting Analyst
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Info-Tech Research Group full-time (More than a year)

    Pros

    -Great coworkers; motivated, intelligent people to work with
    -You get to work on a lot of different projects and get exposed to many different problem areas

    Cons

    -The company is not really innovative at the end of the day. Most research is recycled and not much is done to really push the boundaries of best practices.

    Advice to Management

    -INNOVATE! The company's marketing machine is excellent, but the actual innovation side lags behind.


  2. Helpful (2)

    "Info-tech Research Group culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Info-Tech Research Group full-time

    Pros

    Cool office environment, smart people who work hard, offices in London, Toronto and Las Vegas, its growing. Great opportunity for someone to learn and start a career. Great stepping stone.

    Cons

    Toxic environment of over worked and underpaid staff, leadership is reactive not proactive, old school thinking and need to change that mentality or they will continue to loose very smart people who are integral to their teams success.

  3. Helpful (8)

    "If it's "fast-paced," it's because there's no vision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Info-Tech Research Group full-time

    Pros

    There are a lot of great people who work there.

    Cons

    A lot of the positive reviews say it is "fast paced" and that's hard to handle. I've worked at lots of fast-paced paces. This place isn't fast-paced. It just changes a lot depending on the whim of the owner.

    Most of the promotions etc are due to nepotism, not merit. There are a lot of "yes men" and people who don't ask questions or push back even against the owner's ideas. There are smart people with good ideas but who basically get their spirit crushed if it doesn't fit in with whatever the "leadership" happens to be thinking that week. Senior leadership is spineless when it comes to pushing back against him. And if they don't like you or if you cross them or make them look bad you'll be gone. Even if you were right.

    Then the good ideas don't get brought forward out of fear of the owner's temper. It's his way or the high way. He won't even listen to people who have actual expertise if it contradicts his ideas.

    Most of the "innovation" that happens is just variations on the same theme. The so-called innovation team is a bunch of kids who happen to get along with the founder and they're coached to be bullies because their status on taht team means they are special.

    Work/life balance is terrible. You're expected to put in extra hours or stay late at a moment's notice because somebody in management all of a sudden freaked out about something (usually because they weren't paying attention or messed up themselves). It's expected that you put your family second if you work here.

    Advice to Management

    Get the owner out of the way


  4. Helpful (14)

    "Look Shiny Balls!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Fun, parties all the time, fun day, barney's trips

    Cons

    Terrible pay, micro management, unclear direction, long hours, guilt trips, emotional decision making. Worked here for years and the company was fun just coming out of college, but then you grow up (unlike most of the management) and realize that getting perks like booze and trips to Barneys doesn't pay the bills. The CEO hires former employees from the competition and listens to every word they say like make people work from 8am-7pm without paying over time with garbage salaries. They think that hiring Ivey grads is the best direction and often pay them more than the folks that have been there for years. Ivey grads are smart enough to know that this is a sweat shop and the product is a nice to have, not something companies need. They don't even follow their own research so why should anyone else.

    Advice to Management

    Pay people better, don't expect them to stay when you throttle back sales reps commissions . Stop making decisions and over promising during social events then not deliver when the party is over on Monday. Start treating people like employees and stop calling them dogs.


  5. Helpful (8)

    "The potential to be great"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT in Ontario, CA
    Current Employee - IT in Ontario, CA

    Pros

    Great business model, wonderful people. Type of company where one person can have an impact and where one person can see the results of their efforts.

    Cons

    Long Hours, Poor Pay. Inconsistent Management Team, which means some managers are very weak and some are quite strong, but it is always the strong managers who end up shouldering the burden.
    Executive Team is quite inexperienced.

    Advice to Management

    Senior Management needs to work on the experience and skills they bring to the table and be willing to listen to and accept feedback.


  6. Helpful (2)

    "Great peers - sometimes inexplicable management decisions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Analyst in Toronto, ON (Canada)
    Current Employee - Research Analyst in Toronto, ON (Canada)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Info-Tech Research Group full-time (More than 3 years)

    Pros

    You'll work with a very bright and talented group of people
    Events by their ministry of fun are top notch in Toronto - great informal culture
    Lots of learning and growth opportunities (not always managed in a systematic way though)

    Cons

    Constant change that is rarely managed well
    Tends to do a one size fits all approach for employees ( example: expects senior research directors to individually make reports and slide decks by themselves with no junior support... expects people with 30+ years of consulting experience to be slide monkeys?!)

    Advice to Management

    Capitalize on the informal culture to tighten employee ties, manage change better, create meaningful differentiation of employee roles - especially in advisory and research

    Info-Tech Research Group Response

    Aug 24, 2018 – Manager, Talent Acquisition

    Thank you for your review and insights, these will be hugely insightful as we embark on FY19 Strategy Planning . Be sure to also provide direct communications through internal employee feedback... More


  7. "Senior Software Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Developer in Toronto, ON (Canada)
    Current Employee - Senior Software Developer in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Info-Tech Research Group full-time (More than a year)

    Pros

    Great modern offices in Toronto and London (Ontario).
    Relaxed dynamic environment, no dress code (for devs at least).
    Many fun events throughout the year.
    Most development is based on Rails but if you are the right fit they'll let you learn Rails on the job (you still need relevant experience with other technologies).
    In general it feels good to work there.

    Cons

    Benefits are average. Can't think of anything else.

    Advice to Management

    Upgrade benefits.

    Info-Tech Research Group Response

    Aug 29, 2018 – Manager, Talent Acquisition

    Thank you for your review, it is great to see you are engaged and happy in your team and role. With regards to Benefits, please stay tuned as we recently went through some changes and will be... More

  8. Helpful (5)

    "Any positive reviews are fake"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Info-Tech Research Group full-time

    Pros

    Unfortunately only the convenient location

    Cons

    Limited growth of the business, very few active clients exist even after being in business for several years, inexperienced and out-of-touch leadership, lack of concern for team engagement in sales, turnover of valuable team members in various departments, lack of customer focus. The lack of customer focus is most evident in the way the ongoing and increasing number of issues clients are having with their services are ignored.

    Advice to Management

    Switch up leadership to help prevent issues with turnover, focus on the customer first


  9. Helpful (2)

    "The London office is a wonderful place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consulting Analyst in London, ON (Canada)
    Current Employee - Consulting Analyst in London, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Info-Tech Research Group full-time (More than a year)

    Pros

    Senior management is incredibly supportive
    Lots of opportunity for vertical movement
    Never a dull day
    No micromanagement

    Cons

    Knowledge gap between juniors and seniors is noticeable

    Advice to Management

    Keep listening to your employees - they know better than anyone the shortfalls of an organization and can prove to be valuable assets in improving the worklife of everyone.

    Info-Tech Research Group Response

    Aug 22, 2018 – Manager, Talent Acquisition

    Thank you for your review and so happy to hear you feel challenged and supported in your role. Your advice to Management is great and we are already working on ways we can expand employee feedback... More


  10. Helpful (1)

    "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Info-Tech Research Group full-time (More than 3 years)

    Pros

    I can truthfully say that like and respect everyone I work with. There's a great culture of getting things done and support throughout. In addition, there's a strong focus on work-life balance. You receive the benefits and support of a mid-size company without a lot of bureaucracy, and instead an entrepreneurial spirit.

    Cons

    Some growing pains as the employee base expands and matures. There is a need for overall process improvement. A lot of innovation and changes, which can be both good and bad.

    Advice to Management

    Avoid the tendency towards becoming overly concerned with "how things should be done". Instead, create employee-focused processes and systems. We are at the edge of becoming bogged down by red tape and losing out small company culture which is really valuable. Finding ways to accomplish our goals while bringing people together and not siloing departments is key.

    Info-Tech Research Group Response

    Aug 22, 2018 – Manager, Talent Acquisition

    Thank you for your review and insightful comments; as we grow we have to delicately balance evolving our brand into a bigger organisation with wider reach, whilst maintaining who we are from a core... More


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