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InfoCision Reviews
Updated Feb 2, 2023
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Found 657 of over 672 reviews
39% Recommend to a Friend
52% Approve of CEO
Found 657 of over 672 reviews
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Recommend to a Friend
Approve of CEO
Craig Taylor
283 Ratings
Top Review Highlights by Sentiment
Pros
Cons
- "poor management .. supposed to be a no pressure environment but they force you to make sales even when the customers don’t want it." (in 24 reviews)
- "Managers have no clue what is happening and would rather be Social with other then doing work." (in 11 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of InfoCision and is not affected by filters.
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- Current Employee★★★★★
Pros
Infocision is very family oriented and training is exceptional
Cons
Training times could be longer and more effective
- Former Employee, more than 8 years★★★★★
Pros
Weekly pay bonuses flexible relaxed environment friendly people
Cons
You get stagnant after so many years of the same calls 90s and you don't get good raises I was there for 8 years started at 11 ended up at 12.50 maybe..
- Current Employee★★★★★
Pros
Easy work from home job
Cons
Could use training more in some areas
Continue reading - Current Employee, more than 1 year★★★★★
Infocision does not care about employess
Jan 15, 2023 - Outbound Call Center RepresentativeRecommendCEO ApprovalBusiness OutlookPros
You have a job and the pay is weekly.
Cons
The pay rate is too low for what id required to work at Infocision, Keep in mind there will be promises never kept of bonuses with employee of the month, incentives, there is always a payroll issue, supervisors are not available for assistance and when they are, they will fault you for requesting bhy
Continue reading - Former Employee, less than 1 year★★★★★
Pros
There very helpful in training
Cons
Don't have anything bad to say
Continue reading - Former Employee, less than 1 year★★★★★
Great Place to Work!
Dec 27, 2022 - Technical Sales RepresentativeRecommendCEO ApprovalBusiness OutlookPros
Infocision is a great place to grow your career with great management and training.
Cons
The hiring process needs a bit of improvement.
- Former Employee, more than 1 year★★★★★
Pros
Work from home opportunities available
Cons
Will lay you off if they do not have enough clients
- Former Employee, more than 1 year★★★★★
Pros
ABSOLUTELY NOTHING worst company ever unreliable job they only care about themselves
Cons
Was there exactly 1 year they gave me my 1 year raise 2 weeks ago ,they had me on leaffilter and yesterday they posted in our chat for everyone don't login files are low we'll call you in 1 to 2 hours for update well they called me and told me they are laying me off because of slow files. Horrible unreliable company I have 3 kids to provide for thanks alot.
Continue reading - Former Employee★★★★★
Pros
Good people to work with
Cons
Little room for growth. Management continually listens to the wrong people and has sent it in a negative direction.
- Current Employee, less than 1 year★★★★★
Great to work for if you don't mind the rudeness of customers.
Nov 1, 2022 - Call Center Representative in Jacksonville, FLRecommendCEO ApprovalBusiness OutlookPros
Work from home convenience. Great trainers, classroom style training through Microsoft Teams. No cost to startup aside from your own PC equipment and internet. Requires a current working Windows PC with ethernet connection and a USB headset for communications.
Cons
Fixed hours. They put you in a place that you may not like at first. After 6 months you can change departments. You will experience "micromanaging"
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InfoCision Reviews FAQs
InfoCision has an overall rating of 2.7 out of 5, based on over 672 reviews left anonymously by employees. 39% of employees would recommend working at InfoCision to a friend and 28% have a positive outlook for the business. This rating has decreased by -8% over the last 12 months.
39% of InfoCision employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated InfoCision 2.8 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at InfoCision to be benefits, work life balance, coworkers and the cons to be culture, career development, management.
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