Infogroup Reviews | Glassdoor

Infogroup Reviews

Updated June 13, 2017
159 reviews

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2.5
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Infogroup Chairman and Chief Executive Officer Michael Iaccarino
Michael Iaccarino
57 Ratings

159 Employee Reviews

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Pros
Cons
  • Upper management asks irrelevant questions during interview process for the positions they are hiring (in 10 reviews)

  • There are constant struggles with the senior management in technology (in 9 reviews)

More Pros and Cons

  1. "Lots of politics, but definite opportunity to make good income."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Bennington, VT
    Former Employee - Account Executive in Bennington, VT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Infogroup full-time (More than 3 years)

    Pros

    Potential for large income. Fairly laid back work environment. Safe work environment, won't have to worry about car or person while working.

    Cons

    Lots of unneeded stress passed down from management. Things constantly changing within the company, but not communicated very well. Doesn't seem like someone knows what is going on, lack of communication between management. If you don't fall within the 'A Crowd', don't expect to get much attention unless you create it yourself.

    Advice to Management

    Communicate among yourself and then communicate with reps so everyone is on same page.


  2. "horrible upper mgmt"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Omaha, NE
    Former Employee - Anonymous Employee in Omaha, NE
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Infogroup full-time

    Pros

    flexible work life schedule and decent pay

    Cons

    constant talking out both sides of management's mouth. Nothing is consistent.

  3. Helpful (1)

    "Excellent work life balance, great product but don't come unless you can negotiate your starting wage hard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Portland, OR
    Current Employee - Software Engineer in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Infogroup full-time (More than 3 years)

    Pros

    Lots of flexibility, freedom, and ability to push good ideas forward and get what needs to be done, done. Willing to do things the right way and listens to their people.

    Cons

    Nearly impossible to get a raise. Promotions are highly unlikely. Good people get bad reviews because of corporate "stacked" shenanigans. High turn over due to lack of compensation, Wont backfill positions, puts too much work on too few people. While they are understanding and doing their best, Yesmail is handcuffed by Infogroup who refuses to reward employees for innovation.

    When asked, "What are we going to do to retain talent?"
    The CEO smugly replied, "Well, you get a paycheck."

    Advice to Management

    Break away from Infogroup or find a way to get them to stop micromanaging the money. You're losing good people to corporate nonsense.

    You are not the problem, Yesmail. It's your big brother, Infogroup.


  4. Helpful (2)

    "Make sure you do your homework on this one"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Burlington, MA
    Former Employee - Anonymous Employee in Burlington, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Infogroup full-time (More than 3 years)

    Pros

    Casual dress code.
    Semi-flexible WFH policy.

    Cons

    Horrible benefits package ($$). No annual bonus or merit increases, ever! No performance management or goals set. "Sweatshop" mentality here; micro-managing bosses, work expectation is nights and weekends (24x7x365 work, work, work!), no work-life balance. Also, major "trust" issues w/mgmt. IT systems not kept up-to-date with patches. Lots of adhoc chaos and hysteria caused by poor planning/poor communication. A constant fire drill - "fox in the hen house" type of work atmosphere. Too many Cons to list, I could go on....

    Advice to Management

    Treat your employees with more respect. Empower your employees to do their job. TRUST your employees as they are professionals. And finally, reward their hard work with merit increases on an annual basis.


  5. Helpful (1)

    "Infogroup/Yesmail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Database Analyst in Burlington, MA
    Current Employee - Database Analyst in Burlington, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Infogroup full-time (More than 3 years)

    Pros

    Nice Offices, clean, free coffee, H1B sponsor , decent pay

    Cons

    Where to start ? Management treats employees like they are commodities, not employees. And with a large turnover rate, no problem, just get another H1B to fill the slot. Arcane Systems with no training, no documentation, all trial and error, but if there is an error, you get thrown under the bus.
    No software management, just finger pointing. Inept leadership,

    Advice to Management

    Get your head out of the sand, or other places.


  6. Helpful (3)

    "Untrustworthy, Abandonded Employeed and Outsourced Jobs to India"

    StarStarStarStarStar
    Former Employee - Research Associate in Omaha, NE
    Former Employee - Research Associate in Omaha, NE
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Infogroup full-time (More than a year)

    Pros

    Legitimately can't think of any, other than it was located where I lived in Omaha.

    Cons

    It was the worst job I've ever had - low morale, lack of care for workforce, shut down multiple divisions in Omaha and outsourced jobs to India.


  7. Helpful (4)

    "12 Month Job to Leverage Salary Elsewhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Burlington, MA
    Former Employee - Analyst in Burlington, MA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Infogroup full-time (More than a year)

    Pros

    -Starting salary is higher than most of its competitors

    -WFH flexibility

    -Work life balance is slightly above average

    -Dress code is casual attire

    -PTO is really good (sick days are part of PTO which is good for people who hardly get sick)

    -Opportunities to challenge yourself, learn various software

    -Opportunities to travel onsite for business

    -Can work across multiple clients and learn different business strategies

    -Holiday parties

    Cons

    ***FIRST IMPRESSION***
    Upper management asks irrelevant questions during interview process for the positions they are hiring. Therefore, they don’t screen out the wrong people.

    ***COMPANY CULTURE***
    -A lot of management across teams doesn't share the same skill set as the people they are managing. This makes it challenging for them to measure growth and success.

    -Environment and culture can be toxic at times - a lot of finger pointing.

    -There is a high turnover rate around 11-18 months after employment because most employees are aware the only way to get a raise is to find a new job with a higher salary.

    -Office tends to be bureaucratic.

    -The building itself is outdated and the cafeteria is extremely small. There are not a lot of places where you can walk around outside.

    ***SALARY AND BENEFITS***
    -There are no annual raises or bonuses for anyone below director level (with rare exceptions not typically related to performance). The company waits until you give your notice to make a matching counteroffer. Very few people accept the counteroffer, and most of them regret it.

    -Very high insurance costs, and they are based on salary tiers.

    -Benefits are not that great for a company of their size.

    ***CAREER DEVELOPMENT***
    Promotions don’t necessarily translate to getting a raise, which can be detrimental when trying to change jobs and leverage salary with job title.

    -No formal review process, which benefits the company more than it benefits the employee.

    -No career development across departments.

    ***HUMAN RESOURCES***
    -No presence of HR onsite. If you have payroll or health/benefit questions, expect to wait multiple days for a response and for someone to contact you under a group alias without providing a first name.

    ***RESOURCES***
    -Only 1 "IT" person on site.

    -No onboarding or training to get familiar with infrastructure.

    Advice to Management

    -Establish a formal review process

    -Hire managers who have experience that is relevant to the company and their direct reports

    -Give annual raises to those who deserve it, give incentive based bonuses to those who perform well.

    -Reestablish an HR dept that is readily available by email and phone, and feels more personal to the employees.

    -Hire competent employees.

  8. Helpful (3)

    "Infogroup Omaha NE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Omaha, NE
    Current Employee - Anonymous Employee in Omaha, NE
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Infogroup full-time (Less than a year)

    Pros

    Great atmosphere. Infogroup has found something with work-life balance that seems to work for it's employees. People are what makes this place tic. There are good opportunities for internal advancement if you are driven to find them.

    Cons

    Limited internal resources. Cutbacks from years ago are still affecting productivity today. Sales support and development seem to have the greatest resource challenges.

    Advice to Management

    Keep fostering attention to the resources you currently have. Incentives of some value to non sales positions for performance or achievements would be a nice way to promote employee satisfaction and reduce turnover.


  9. "CSA-Would not EVER GO BACK or Recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSA in Marshfield, WI
    Former Employee - CSA in Marshfield, WI
    Doesn't Recommend
    Neutral Outlook

    I worked at Infogroup full-time (Less than a year)

    Pros

    Close to home....That is about it.....

    Cons

    Great place to work IF you like to have no work to life balance. There is NO training and if you ask a question good luck getting a answer! Their way of "Teaching" is to bully you and call you names! Management has MANY issues-no teamwork and obliviously are suffering extreme self-esteem issues. Low co-worker moral and if you don't know someone on the "inside" you will have VERY LONG DAYS as favoritism runs rampart. Take the job if you if you want to be thrown in the deep-end!

    Advice to Management

    Take some time some to work with your employees-with training and treat them with respect! You will be surprised with the increase in productivity!


  10. "Say no to Yesmail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Analyst in New York, NY
    Former Employee - Senior Business Analyst in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Infogroup full-time (More than a year)

    Pros

    Nice coffee machine. You do not have to talk to your coworkers since they will all ignore you anyway. OK to wear headphones all day. If you are a fan of car wrecks you will love this place.

    Cons

    Delusional executive management. Truth is secondary to everything else. More interested in blame games. Will throw you under the bus in a second. Spin, spin, spin. I would not buy a used car from this company. No investment in technology. Glue, mirrors, and rubber bands make up their stack.

    Advice to Management

    Do not lie to your employees. When confronted with the facts saying they are not true does not make it so. Get rid of the cheap ties you look like a mid-west family reunion attendee.


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