Infor Employee Reviews about "upper management"

Updated Dec 10, 2019

To filter reviews, or .
3.8
73%
Recommend to a Friend
81%
Approve of CEO
Infor CEO Kevin Samuelson
Kevin Samuelson
184 Ratings
Pros
Cons
  • "Butts in the chair" upper management style means work from home option is rare(in 41 reviews)

  • "Culture seems different in different locations; workloads are sometimes imbalanced resulting in poor work/life balance(in 31 reviews)

More Pros and Cons

Reviews about "upper management"

Return to all Reviews
  1. Helpful (2)

    "Overall I can't complain to much"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Saint Paul, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Infor full-time

    Pros

    - Great coworkers - Interesting and challenging work, keeps up with the industry as it changes - Easy going management (my direct anyways, can't input on much beyond that) - Great work/life balance - Can work from home when needed - Good vacation, health, 401k dental - Nice clean offices

    Cons

    - Lacks perks that make start ups so popular. Free food / beverages team outings, stuff like that. Its not obsolete, but rare. - Pay could be a little better. But its not bad and the pros make it easier to overlook. - Money and resources is sometimes poorly allocated on training that might be irrelevant for the majority of the company. - Bureaucracy makes it challenging to get resources needed at times. But usually we get what we need eventually. - Upper management seems a bit disconnected from the nuances of development.

    Continue reading
  2. Helpful (7)

    "Avoid this department at all costs"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Service Specialist in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Infor full-time for more than a year

    Pros

    One benefit is that you don't work for free and at least make a below market salary. Very few coworkers are easy to work with.

    Cons

    Constant micro-managing. There is always a constant sense of instability, high turn over rate of employees and too much movement within the company. The training is very poor from the start, there is little documentation to help you support when handling cases. The software is the worst thing I have ever used in my lifetime. I have no idea how customers or companies buy in to this. The software Support 2.0 that is used to handle cases is the WORST software to use and the company does a very poor job providing adequate resources to help you do your job. You get easily reprimanded if don't answer to clients on time. Co-workers can be very toxic working long hours and making their job their LIFE. Upper management doesn't say a thing about it though because it helps their bottom line. You nothing more than a number here and must take cases and make sure you are responding on time otherwise you will be punished. There is zero company culture here. If you can't fit in the click then you're pretty much screwed and left out. My best advice to all of you who are seeking a job and are desperate, please do not make the choice to come here. Otherwise, you will feel miserable every day of your life. If you MUST and NEED the job then save as much as money as you can, but keep your resume updated. Continue applying to other jobs and NEVER stop. This company is too volatile to those who seek a stable career. This company is not about the employee but for rich. Everyone is a just a warm seat that can be easily replaced. Good luck.

    Continue reading

  3. "focus on employee development"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Developer in Saint Paul, MN
    Positive Outlook
    Approves of CEO

    I have been working at Infor full-time for more than 5 years

    Pros

    Flexible hours, WFH, coworkers are great.

    Cons

    DTO instead if PTO No employee development unless it's in Infor products or required HR training. I had asked my manager for approval for a development seminar for my certification and they had never been asked to pay for external training before. "Butts in the chair" upper management style means work from home option is rare. Not ideal especially as environment is moving to open office. Developers and sales/support in the same open office is terrible. Minimal raises during past 4 years, even with promotion.

    Continue reading
  4. "Great people, bad management"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Project Manager in New York, NY
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Infor for less than a year

    Pros

    Wonderful smart people work here There is flexible work from home policy Snacks!!!

    Cons

    Upper management is a mess, like a real mess, incredibly unqualified people driving the company into the ground Lots of turnover and big firings, wonder if they are just waiting to get acquired?

    Continue reading
  5. Helpful (3)

    "Nickel & Dimed"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Consultant in New York, NY
    Neutral Outlook
    No opinion of CEO

    I have been working at Infor full-time for more than 5 years

    Pros

    Traveling for work has it's ups and down. A definite pro is keeping the hotel, airline and car rental points for personal use.

    Cons

    The cons are beginning to outweigh the pros heavily. Unkept promises by upper management who just leave the company leaving those who dedicated months and made personal sacrifices to ensure successful launches with nothing to show for it. Infor has recently changed its compensation plan so now there's a greater chance no one will receive 100% of their bonuses anymore. The treatment of women on my team in terms of promotions and pay is just sad. Management ignores red flags raised by team members on projects often. They only care about the bottom line and have no knowledge of your software so there's nothing stopping them from making promises you'll have to keep. Even with years of hard work, there's very little increase (if any) in pay year-over-year. I've been with Infor five years and this is first time I'm on Glassdoor researching other companies for consideration.

    Continue reading
  6. Helpful (2)

    "Great Team, Bad Management, Incompetent HR/Payroll"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Greenville, SC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Infor full-time for more than 3 years

    Pros

    Good pay, benefits, work life balance (consistent 40hr weeks with minimal stress)

    Cons

    Upper management doesn't care about engineers - if you're not on a sales team, they don't care about you. All company news is tailored towards sales. HR regularly messes up raises - don't be surprised if it takes 3 months after you get a raise to see the raise in your paycheck.

    Continue reading
  7. Helpful (2)

    "Gain experience and get out"

    2.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Development in Saint Paul, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Infor full-time for less than a year

    Pros

    Nice people, good managers at the business development level

    Cons

    -No one in the entire organization takes the BDR teams seriously. You will be pushed to the side and walked all-over by the Account Executives, who like to think that the opportunities that you find to support THEIR pipeline, are trash. -Career advancement into sales role is practically non-existent, and all of the sales team look miserable 24/7, so why would you want their job anyways? - Very low pay compared to industry standards -No ability to work from home, when the entire role could be successfully done remotely. -No visibility to upper management

    Continue reading
  8. Helpful (1)

    "Good people, no direction"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Development Manager in Saint Paul, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Infor full-time for more than 8 years

    Pros

    People I worked with directly were great Did not work nights and weekends

    Cons

    Upper management has no clue how to integrate the systems and products Employees ideas were disregarded

    Continue reading
  9. Helpful (2)

    "Sales USA"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Infor full-time for more than 3 years

    Pros

    Salary was decent Work from home

    Cons

    Very toxic place to work. Upper management rule by intimidation Anyone good doesn’t last Lack of training Lack of direction Main investors are the Koch brothers This company emulates Oracle

    Continue reading
  10. Helpful (8)

    "2018 Layoffs"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Infor full-time

    Pros

    Work from home Reasonable pay Co-workers Health insurance

    Cons

    Too many layoffs in 2018. Outsourcing in Manila is now the primary focus from upper management. Departments are getting smaller and smaller every day.

    Continue reading
Found 41 reviews