Information Management Group Reviews | Glassdoor

Information Management Group Reviews

Updated April 11, 2017
18 reviews

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3.2
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Kevin Keyes
6 Ratings

18 Employee Reviews

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  1. "Great company with competitive salary and great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer
    Former Employee - Engineer
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Information Management Group full-time (More than a year)

    Pros

    The benefits were great!! My manager was very professional, kind, and didn't micro-manage. (Unfortunately he has since left the company)

    Cons

    I'm not sure how much work they have available if the contract your on ends. They reassured me they had other opportunities but I didn't believe it.

    Advice to Management

    Bring in more work. Have opportunities for employees to grow.


  2. "Anger management issues, mixed messages, overall terrible place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fairfax, VA
    Former Employee - Anonymous Employee in Fairfax, VA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Information Management Group full-time (Less than a year)

    Pros

    If you work off site and want very little oversight from management. The people at HQ were mostly nice.

    Cons

    Personally witnessed several outbursts, someone acting out, throwing things, screaming/yelling, etc. I was given instruction to work on one project and then reprimanded for not knowing about some other project, when I asked about how I could know for the future - was told that was my problem. Forced to stay late (past 6pm in a 9-5) multiple times for last minute projects that could have been brought up earlier in the day.

    Advice to Management

    Give clear guidelines for the work you want done. Get control of the outbursts.

  3. Helpful (1)

    "An open perspective on IMG's headquarters"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fairfax, VA
    Current Employee - Anonymous Employee in Fairfax, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Information Management Group full-time (More than 5 years)

    Pros

    It seems the other reviewers have mentioned that IMG is a small business and have meant that term “small business” as an insult. IMG does not advertise itself as anything but a small business and as such, there are cultural elements that will not appeal to everyone. As a small business with only one owner, there are no higher governing bodies, i.e. no shareholders, no board of directors.
    The owner/CEO/President is indeed involved with the day-to-day activities of the business. He has an exclusive monetary stake in the successful outcomes of his company. He assumes all the financial risk when it comes to success or failure. The Directors and Managers do have authority over their own departments. However, it would be an error to mistake authority for autonomy. The Directors and Managers do report to the owner/CEO/President and any corporative initiative does require his signature, and likewise, his investment. The success of each working group is codependent. The groups each make up a process area of the larger business lifecycle. The collaboration between the working groups achieves either successes or failures.
    IMG management evaluates processes and procedures in an ongoing effort to make the business more efficient and to maximize successes. IMG celebrates both small successes, as well as large successes. More recently, the successes have come in the form of prime contract awards. It is a hard argument to make that the multiple recent contract awards are not a result of the leadership of Kevin Keyes and the management of the Director of Operations. The corporate culture of valuing people, fine-tuning knowledge, and engaging in the vision directly influences the continuing success of the organization.
    Kevin Keyes’ vision is a loyal and empowering work environment. He believes professional practice areas/work groups can devote time and effort to perfect their craft. IMG has an agile environment where people are able to suggest changes/tweaks/remodeling/refinishing of work steps, in order to better achieve successful results. It is an evolutionary environment in a learning organization.
    IMG management evaluates the business for strengths, weaknesses, opportunities and threats. When a manager or an employee identifies a weakness or threat, the management team collaborates to find a working solution. IMG management implements that solution. When Kevin identifies a potential threat or weakness, he carefully considers his next steps as he begins to work on the solution. He consults with the other leadership within IMG to assist in achieving a successful solution. Some may mistake this invitation as mere lip service; however, it has been my continued experience that he truly is seeking input and values others’ opinions. As any manager in any organization can attest, simply expressing dissatisfaction without offering a solution is not a valuable asset to any company. Kevin is seeking to build an organization where people can bring diverse knowledge, skills, abilities, and experience, which ultimately lead to a strong work culture and building a successful business. Kevin consistently goes out of his way to ensure the business succeeds.
    The hands-on leadership style at IMG is refreshing and inspiring. Often, leaders of organizations blame the subordinates without investigating the issues; however, in the development of his people, Kevin will gladly perform all levels of tasks side-by-side with the individuals he has hired to perform those tasks. I have been in a role where I have experienced his daily input. Rather than view his assistance as an attack on my competency, I have viewed it as an opportunity to learn from someone who has been successful in this business. If you are a person who has the attribute of vision, who not only sees problems, but enjoys developing steps to solutions, then you will enjoy working at IMG.
    Kevin supports those on contract, as well as those at headquarters. He guides new managers and ensures they have the necessary tools available to assist in professional development. Be aware he does provide counsel to his direct reports. It is always with the goal of improvement not ridicule. Kevin does not shy away from difficult conversations. He does not shy away from responsibilities; such as, taking out the garbage, changing the water bottle, cleaning up the conference room after a banquet, or other small tasks. He works on site alongside the contractor personnel to clean up, move, add, install, change equipment. He does not shy away from work that others may view as “beneath them.” He does demand commitment and devotion to the work at hand and rewards people for buying into his vision for the future of his organization. Some might see his involvement as a con; however, I believe it is a pro.
    The professional practice areas at the corporate headquarters of IMG include Business Development, Proposals, Talent Acquisition, Operations, Finance and Human Resources. The primary responsibilities of these working groups are to perform the main task of each respective department; however, from time to time, out of business necessity, each group may assist the other working groups in performing business acquisition tasks. This is due to the limiting factor of not being a large organization. Some may view this as a con and if that’s the case, this is not an environment for you.
    At IMG, we are expected to work toward solutions and positive outcomes rather than shrug our shoulders and look at management to create the solution. At IMG, we are expected to own our mistakes, identify our weaknesses, and seek mentorship to improve upon our natural capabilities. No one in management is perfect nor are the employees who work at IMG. If you have a complaint, you are able to voice the complaint; however, complaining without having an outcome in mind is like starting out on a journey with no destination in mind. At that point, you are merely complaining to complain and have no interest in a productive outcome. We are striving for a synergistic environment of personally invested, self-motivated professionals.
    Due to the small business environment, IMG hires experienced, capable employees and empowers those employees to assist in building the business and developing solutions. Folks who succeed at IMG tend to be those who are willing to roll up their sleeves, commit to the task at hand, dig into the problem until they reach an outcome. Collaborative team members, outcome driven solution-oriented problem solvers, and mission-engaged professionals do well at IMG. This is not an entitlement company. If you feel that a job is a right and not a privilege, this is not the work environment for you. Management believes that it is an honor to work and all the employees at IMG, also believe it is an honor to work. If you do well, then you will receive rewards through public praise, spot-awards, and raises at annual reviews.
    IMG’s headquarters features private offices, conference rooms, kitchenette, gym facilities on premises, and a pool table in the reception area. The core business hours are 8 AM – 5 PM. During particularly hectic business cycles, IMG’s personnel work more than the core hours to meet deadlines. It is truly a team environment. Dress code is business casual with business professional reserved for business meetings. IMG continues to evolve with the marketplace allowing for flexible working arrangements as well.

    Cons

    IMG does not have a monthly work social or weekly happy hour. IMG’s employees are geographically diverse across various work sites and therefore, HQ employees do not get to meet everyone. IMG’s product is its people as it is an IT services provider, so there are inherent challenges with hiring people. IMG does not hire receptionists, so everyone acts as a receptionist and answers the phone.

    Advice to Management

    Please continue to reward the solution-oriented problem solvers and mission-engaged professionals with public recognition, spot-awards, and career advancement opportunities.


  4. Helpful (2)

    "Worst Company I have ever worked for...period"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Washington, DC
    Former Employee - Manager in Washington, DC
    Doesn't Recommend
    No opinion of CEO

    I worked at Information Management Group full-time

    Pros

    Operations Manager is a great guy that does his best to go to bat for his employees. They have a pool table sitting in the lobby (looks nice).

    Cons

    The owner. This guy is always meddling, Never lets you do your job with out second guessing you, Systematically targets employees that he feels should be doing their job differently and then runs them out. He's a bully and a braggart who's presents is always felt. Employees are not people at this company they are resources, that's it! Benefits are terrible. The owner prides himself on scamming the system, like pushing his employees to put out phony reviews to different contests so they can be rated as one of the best places to work.

    Advice to Management

    Stop trying to fool people with the positive reviews...guarantee its the company owner meddling either directly or indirectly.


  5. Helpful (4)

    "Keep Looking, You will Regret Working Here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fairfax, VA
    Former Employee - Anonymous Employee in Fairfax, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Information Management Group full-time (More than 5 years)

    Pros

    The Operations Manager is a great guy, as far as it goes. Its a small company so you can get very close to everyone, but don't get used to it.

    Cons

    1. Because its so small, this place is very cliquish.
    2. The Owner likes to be involved in EVERYTHING. and you have to get the owners approval for even the most minor actions.
    3. The so-called Managers and Directors really have no authority or budgets. They cant spend a dollar without owner say-so.
    4. The owner likes to give you face time, but trust me, he doesn't really care a thing about you. If you start a conversation, he gets to moving really fast, especially if you have a complaint. His idea of "caring' is so fake and even more obvious that its nauseating.
    5. The owner has a habit of being personable and showing he cares by hugging people. Its makes you feel uncomfortable, but you don't want to be on his bad side. You will get fired quick because he views everything through a personal lens. Very unprofessional work environment. People leave frequently, which is way above normal but the owner and management assume its bad people, and are too arrogant to realize its them.
    6. Favoritism, favoritism, favoritism.. If you're on the owners good side, you stay, whether you do anything or not. If you do your job, but don't want to be hugged or fondled, or talked about negatively (to your face, and in front of everyone), in a joking manner, you wont be around long.
    7. The only reason that companies like IMG VA get a "Best Place To Work" rating is that the reviews are nonsensical cherry-picked surveys. If you want to keep your job, you better answer positively, as the surveys can be traced back to you (by email or IP Address). So, don't be fooled when they throw this out there.
    8. Very petty and childish behavior from management and owner. They are vindictive. If the owner takes a dislike to you, (which he is prone to do, Even though he should have no interaction with you) it wont be long before he pressures management to get rid of you. He is the naked Emperor. Heaven forbid you have a complaint. I have seen it time and again that the time between complaint and dismissal is very short. The owner is always right in his mind, despite the fact that he is technically incompetent. Constructive criticism? Keep it to yourself if you want to keep your job.
    9. You can bet that the only people giving work at IMG VA positive reviews are those who were the owners paid-for "friends"/employees, went to lunch with management or the owner (only "certain" people are ever invited) daily, or worked offsite.
    10. I am amazed that they haven't been sued for discrimination. I have watched time and again as minorities are the ones singled out for verbal abuse and quick termination (after they have been "bad-mouthed" and abused). Equal opportunity? Yep, everyone is treated like crap, equally
    11. This is a stopping place to gain minimal experience, as you are working for a one-trick-pony company, but not a viable long term employment opportunity.
    12. You bring the skills, or acquire them, and they charge the Government top dollar for your services, but, don't expect any of this to be passed on to you. Its a battle to get even a meager pay raise at IMG.
    13. When you leave (and you WILL leave), the owner will be put out and take it personally as if you rejected him. This can turn nasty and most often does. 2 week notice is a myth, because they wont want to pay you for 2weeksif you're leaving
    14. There is NO upwards mobility
    15. The owner is so incompetent, but its best not to correct him. You might spend days doing what he wants, after you've told him it is incorrect, just to be told by management that its wrong, and by the way, it will still be your fault

    Advice to Management

    They never take advice, don't waste your time. This company is such a turkey, and so well versed in negative ethos that if its making a single dollar (and they will, off your back, by any means), they assume that its doing something right (the end justifies the means thinking)


  6. "Great Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Information Management Group full-time

    Pros

    Hard-working employees, very collaborative environment, and a sense of shared investment in the company's success. I enjoy the visibility into different specialty areas, and as a small company there are many opportunities to expand your horizons.

    Cons

    Since it's a small business, sometimes the workload can get heavy and/or you have responsibilities outside the scope of your job description.

    Advice to Management

    Keep valuing a kind attitude and hard work ethic in all of your staff. IMG feels like a team, where everyone wants to help each other succeed.


  7. Helpful (1)

    "Great Place for Growth!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Information Management Group full-time

    Pros

    IMG has been a great place to grow my career. They promote hard work commitment. The other employees are very helpful and do what they can to make sure you succeed. Definitely a great place to start your career.

    Cons

    It is a small company so at some point growth may get limited and you will have to move on.

  8. Helpful (4)

    "Does not care about Employees"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at Information Management Group full-time

    Pros

    You are able to express your ideas- which will not actually come into fruition but at least you are able to express them. If you are capable you can stay around as long as you wish. People there are often bright and talented but leave constantly.

    Cons

    Owner does not care about employees or professional growth. Favoritism makes its way into business decisions. Processes are changed on a daily basis. Does not allow the talent to shine. When company sees success no benefits are provided to the employees. Turnover rate at the corporate office is something I have never seen at any other company- sometimes multiple people in week/month.

    Advice to Management

    Incentivize the bright talent before it all leaves.


  9. Helpful (3)

    "Most positive reviews are off-site workers (aka the lucky ones)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Possible to get recognized and move up mainly because of the very small size of the main office. If you happen to be liked, I can see how it could be a decent place to work for a while. Some of the people there were very helpful and highly competent.

    Cons

    The main office facilities are pretty subpar for a professional office and the benefits aren't great. The work environment can be very stressful and unpredictable--up and down. The president is very involved and treats business very personally. It's not uncommon for people to be embarrassed during a meeting (or chewed out behind closed doors, but people still know). There is an insane amount of turnover at this company, whether people leave for more stable, better-paying jobs or are fired--again, in the actual office not offsite. Maybe because it's such a small office, there is a good deal of gossip that goes around. It takes a very particular kind of person to thrive in or even tolerate this type of workplace. Very few make it past a year or two, red flags are everywhere. Universally, people are happier and feel better about themselves once they leave.

    Advice to Management

    Embrace differences and don't try to get everyone to fit a particular kind of mold, there's nothing wrong with being different. Learn to play to people's strengths. Every place has average people mixed with studs and duds, and not everyone can be stellar right away, especially for the below-average pay offered here and the unusual work style. Putting heavy pressure/criticism can make a person lose his/her mojo, confidence, and competence...NOT provide motivation. I've seen it affect people on a personal level, and there is even collateral damage to morale that is often masked in smiles and pleasantries. Ask yourself why a highly capable person would want to stay long term. Don't expect to always attract and retain the brightest stars even if you've gotten lucky in the past.


  10. Helpful (3)

    "IMG is a fantastic company to work for. It is like working with extended family. Everything you want in a company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Engineer in Fort Meade, MD
    Former Employee - Systems Engineer in Fort Meade, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Information Management Group full-time (More than 5 years)

    Pros

    I worked for IMG for 5 years. I had an incredible tenure. They allow you the ability for upward mobility. Very supportive professionally and personally. I was completely impressed with how much vacation time I received day 1. At your 3 yr anniversary it is even better. I felt the management was on point on grooming employees providing feedback and kudos regularly. Because it is a small company you are treated like a person not a number. Everyone knows one another and takes care of each other as well. They are very supportive when it comes to family needs, money for school, etc. The company owner is really fantastic. He came to one of our sites and assisted our cable guys with pulling cable throughout our buildings for a few weeks. He is the type of manager/owner that would not ask you to do something he isn't willing to do himself...literally. I would strongly recommend working for IMG. I would love to work for them again.

    Cons

    Because it is a small company it is harder to move around (to other locations). However, they will do their best to get you where you want to go and help get you moving up in your career. Just a wonderfully warm caring company that I truly enjoyed working for.


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