Ingram Content Group Reviews | Glassdoor

Ingram Content Group Reviews

Updated January 24, 2019
260 reviews

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3.9
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Ingram Content Group President and CEO Shawn Morin
Shawn Morin
95 Ratings

Employee Reviews

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  1. Helpful (2)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in La Vergne, TN
    Current Employee - Account Manager in La Vergne, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ingram Content Group full-time (More than 3 years)

    Pros

    Ingram Content Group offers a fast-paced work environment. It's fun and challenging and you really have the opportunity to grow and hone your skills as you advance within the company. You are really only limited by your own talent and performance with this organization. The company is privately-owned and does a tremendous amount of work within the community so there are always opportunities to give back outside of the office. I love my job and am proud to be an Ingram associate!

    Cons

    Communication and operational efficiencies between the various lines of business aren't always the best. Sometime we grow so quickly that it feels like we pull the trigger on an acquisition or change and then figure out the processes along the way, which can be frustrating for the associates further down the chain of command. Pay isn't necessarily competitive and benefits are so-so. Vacation in particular could be improved. An overhaul of the various office spaces would do a lot to improve morale as the warehouse-style buildings don't offer much natural light. These are mostly minor complaints that certainly don't overshadow the positives of working for this fantastic company!

    Advice to Management

    Thank you for being accessible and interactive with your associates and customers! An internal survey where suggestions and frustrations are turned over to internal committees made up of teammates from various departments to brainstorm, triage, and offer solutions, would be a great opportunity to include associates in identifying and correcting various concerns.


  2. "Company review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Color Room Operator in La Vergne, TN
    Current Employee - Color Room Operator in La Vergne, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ingram Content Group full-time

    Pros

    Benefits are great.
    Great people to work with.
    Pay is great.

    Cons

    Long shifts.
    Sometimes 60 hour weeks.

  3. Helpful (1)

    "Temporary Seasonal Oder Packer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Order Processor in Roseburg, OR
    Former Employee - Order Processor in Roseburg, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ingram Content Group part-time (Less than a year)

    Pros

    Easy and simple job
    Management keeps you around and gives you more work if you do well
    A large variety of people to meet and work with
    Pay is okay for what it is
    Get to look at books all day

    Cons

    Putting together kits with Tide pods could be pretty boring if you don't have someone to talk to and sometimes they tell people not to talk while doing it to keep up production

    Advice to Management

    One of the ladies on the leadership team was very rude and mean when talking to people, that is not the type of people you should have in that position so maybe watch out for people like that and move them to a different position if you notice it.


  4. "Friendly atmosphere, great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Architect in La Vergne, TN
    Current Employee - Solutions Architect in La Vergne, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ingram Content Group full-time (More than a year)

    Pros

    I started at Ingram almost 2 years ago. I enjoy my job. My coworkers are great. I haven't met anyone in the company that hasn't been welcoming and helpful. I hope to be here for a long time. It's hard to keep track of the benefits available to me.

    Cons

    There have been no major cons to working at Ingram. I wish the office was a little closer to where I live, but I drive against rush hour traffic, so it's hard to complain.

    Advice to Management

    I realize this is anonymous, but I really don't have any complaints or advice.


  5. "Growth Mindset"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Nashville, TN
    Current Employee - Senior Software Engineer in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ingram Content Group full-time (More than 3 years)

    Pros

    Stability, Good Work-Life balance, Good benefits, Support growth and continued education assistance. Lateral as well as vertical growth possibilities.

    Cons

    Culture may depend on the team that you are working with.


  6. "Happy to Be Here!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Nashville, TN
    Current Employee - Program Manager in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ingram Content Group full-time (Less than a year)

    Pros

    Diversity & Inclusion, Opportunities, Great Culture, Global, Great Benefits, Relevant, Aggressive, Experience

    Cons

    Complexity of a large matrix organization

    Advice to Management

    Continue to listen


  7. "LOVE THIS COMPANY!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lightning Source Account Manager in Nashville, TN
    Current Employee - Lightning Source Account Manager in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ingram Content Group full-time (More than 3 years)

    Pros

    I love working for this company. Management listens and are truly out-of-the-box thinkers. Ingram encourages collaboration across all lines of business and implements ideas from employees. Large number of the employees have been here 20+ years. I always feel comfortable going to my Director, VP, COO and CEO and love going to work every day. They strive to create a partnership with their clients and Ingram. It took me years to get in the door and I want this to be my last place to work!

    Cons

    Building needs to be updated to allow more natural light and perhaps a walking path for "moving collaborations/meetings". They are in the process of updating each building. Pay isn't quite where it should be, but they are also working on that.

    Advice to Management

    Keep listening to the folks on the front lines. They are the key to what your clients want. Keep encouraging your employees with positive reinforcement and daily encouragement. Those "Hi! We appreciate what you are doing today!" in our call centers make such a difference! Thank you for listening!

  8. "Current employee review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - National Account Manager in Minneapolis, MN
    Current Employee - National Account Manager in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ingram Content Group full-time (More than 10 years)

    Pros

    It's largely a boundary-less organization -members of management are easily accessible and willing to listen. For a fairly large company it's far from being corporate. Overall a great culture and very good benefits.

    Cons

    A relatively small point, but Ingram doesn't adhere to common publisher policies of Summer hours..


  9. "The leader in digital content"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ingram Content Group (More than 3 years)

    Pros

    smart, talented book people
    leader in digital technology
    top distributor in the publishing industry

    Cons

    Some growing pains due to rapid acquisition and expansion

    Advice to Management

    pay attention to quality of leadership and morale at satellite offices


  10. "Great workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ingram Content Group full-time

    Pros

    Great people and the benefits are great

    Cons

    Can be very fast placed

    Advice to Management

    Communicate little better