Ingram Content Group Employee Reviews about "upper management"

Pros

It's a job, benefits are sub-par with Nashville market, discount on books

Cons

DO NOT BELIEVE the positive reviews posted. HR sent out a mass company wide email asking folks to come on here and post how 'great' it is to work for ICG. The 3.7 rating is artificially inflated. This is by far the WORST company to work for in Nashville. Employees are run through the ringer and spit out. The Finance department is the worst of the worse. Upper management in finance does not care about employee well-being. 80% of the finance department has turned over in the last year and a half. That's why there's always job postings for Finance Managers and analysts. They're not adding staff, they're just trying to replace the last person who filled the position for 9 months. Do yourself a favor and look elsewhere.

Pros

The benefits are as good as most companies in comparison. Sick time for the hourly workers is very good in my opinion, where some companies only have sick or personal time for salaried employees.

Cons

I made the decision to work at Ingram mainly because of the Ingram name and the new challenges and opportunities that I believed came with the position. After a very short time I realized this was not the place for me and discussed my concerns to my manager, who was actually a pretty good person and also no longer works there, and he jokingly told me that I needed to be 'Ingramized'. Which actually turned out to be no joke. It basically meant that I needed to relinquish my integrity and morals and conform to their ways of management. Integrity was one trait that upper management insisted that their employees have but, for the most part, it didn't apply to them. Upper management and certain supervisors taking lengthy smoke breaks/”meetings” repeatedly throughout the day and then reprimanding the lowly worker for taking a couple of minutes to talk to a fellow co-worker. Very little leadership by example. It was very much a 'do as I say not as I do' attitude. Very poor communication from management to the warehouse workers. It was very much an atmosphere of arrogance and bullying from upper management and certain 'privileged' supervisors. I witnessed managers and supervisors verbally reprimand and belittle employees on the floor in front of their co-workers. It was not so much a customer satisfaction way of operating but more of a numbers, bottom-line operation. And as far as H.R. was concerned, the head of the dept. definitely sided with upper managementd with upper managementd with upper management on every instance that I witnessed and seemed to make his own rules as he saw fit. I am not a disgruntled ex-employee posting my gripe here to 'get even'...but I am sincerely disgusted at the overall experience while employed there. Very insecure, amateurish upper management…as well as some of the self-promoting supervisors and leads.

Pros

good benefits slowly working on clear communications between workers and upper management, but still progress consistent hours if you apply to Ingram directly versus through a temp agency

Cons

Concern over making production quotas quickly makes the quality of the product suffer; not sure if upper management is hounding the supervisors to go faster or not. New equipment breaks more often than older machines.

Pros

Generally upbeat and helpful. We worked together to get the tasks done and offered reviews and critiques on creative work. Good break room environment with video games and loads of books everywhere.

Cons

The pay was not always the best and upper management did not care for the creative people. Many designers and writers who seemed to be working in a factory-type environment with massive overlapping deadlines for content in dying channels (printed catalogues).

Pros

The benefits were good. Some of the people are amazing.

Cons

They don't care about you at all. There is no way to suggest ideas for the betterment of the company without going through your boss. If you have a terrible boss, you have no way to succeed. They also value men over women and the company is mostly women. I know of multiple instances of sexual harassment and the men were protected over the women in those cases. If you try to report your boss for verbal abuse and harassment to HR, no one will listen or at least they won't care. They will just try to get you to quit or they will find a way to fire you. They fire most of the good people instead of finding a better place for them. The bad seeds tend to stick around forever. Upper management protects them for some reason even with extremely high turnover. Never go to work in the Trade Shows & Events Department. It is an extremely toxic work environment due to poor management.

Pros

Great health benefits at a reasonable cost (and I mean GREAT), discounts on product, having the option of working from home but also a good in house environment, company bonus, promotion opportunities. Being a family owned company provides a steady work environment. Upper management keeps us well informed with the going on's with the company. So, no surprises of takeovers by bigger company.

Cons

I can't really think of any cons working at Ingram except maybe the raises could be better.

Pros

Great Environment Great benefits Great hours Overall the work environment is one that I enjoy and would recommend to anyone who asked.

Cons

Non-competitive pay Limited support from upper management Unwilling to hire the right amount of people to do a job The pay is really in the middle of the pack, if not the lower 25%. Currently there is a trend of people either leaving for other jobs or leaving for unspecified reasons, but then never having their positions back-filled so the work piles up on the people who are left

Pros

Great benefits and good working environment

Cons

Upper management communication to employees lacks.

Pros

- Decent structure and processes - Fun environment (depending on department) - Job security - All the benefits that come with working for a large company That last bullet encompasses a lot of pros, but I'll try to sum it up here. If you've ever worked for a small business or a start-up you may be familiar with the many growing pains that come with that environment. While smaller organizations offer a lot of, what I would call progressive ideals, like focusing on a good work-life balance, they also come with a lot of chaos and fly-by-the-seat-of-your-pants project management. At Ingram you will see less of that chaos. That is not to say projects don't get messy, but most departments have well-defined procedures and they stick to them. Of course there were plenty of "shiny objects", but for the most part they too adhered to a sound process. On the job security note. I seemed like you could really suck at your job, yet would have to do something really egregious to get fired. Pro? Con? Guess it depends on your work ethic. Lastly, if you happen to be in the Haves...life will be just swell for you at Ingram. Congrats!

Cons

- Abysmal pay compared to market averages - Not a good place for creatives - Upper management can be somewhat oblivious and out-of-touch - Depending on department, minimal investment in professional growth and opportunity to advance - Very defined caste system - somewhat of a good ole boys/girls club That last point, in my mind, is Ingram's biggest downfall, hence the title of this review. All Ingram employees are equal (read valued), just some are more equal than others. There are highly skilled professionals at Ingram who have to punch a clock, and that is just sad. I know this has a lot to do with employment laws, taxes, and plenty of stuff I don't fully understand, but it's still a huuuuge detractor. In many cases, those who do the actual work make things happen, get the smallest benefit. If you find yourself in a position with the title 'Manager' (titles mean a lot at Ingram) you can count yourself among the Haves. Anything less, you are probably part of the Have Nots. Let's say it is the Friday before Memorial Day Weekend. An email comes out from your department head welcoming everyone to leave early. That's great if you are a salaried associate. What if you are hourly? Didn't build up time Mon - Thu so you could leave early Friday. Sorry. Or say the snowstorm of the century hits Middle TN. Email goes out urging people to be safe and if they can't make it in stay home. Tough luck if you are non-exempt. Looks like you are using a vacation day. But you get overtime.... Just two examples revolving around job classification, but the Haves and Have Not dichotomy goes well beyond salaried vs. hourly.