Ingram Micro Reviews in Santa Ana, CA | Glassdoor

Ingram Micro Santa Ana Reviews

Updated November 14, 2016
104 reviews

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Santa Ana, CA

104 Employee Reviews

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Pros
  • good work life balance, man compensaion (in 50 reviews)

  • Great environment to work, with great people (in 43 reviews)

Cons
  • Little regard for work/life balance in some departments despite some attempts at changing this (in 22 reviews)

  • Politics in the upper management (well its there everywhere) (in 24 reviews)

More Pros and Cons

  1. Helpful (6)

    "Incompetent crony's in middle management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Marketing Manager in Santa Ana, CA
    Former Employee - Senior Marketing Manager in Santa Ana, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Ingram Micro (More than 5 years)

    Pros

    The co-workers are nice and stick together to make it a decent environement

    Cons

    The majority of Middle Mgt in Marketing and Vendor Mgt are incompetent and if they have been their 10+ years, they are all cronies .They determine who they like and who will get promoted. Performance does not matter. Its popularity and if they do not like you they will find a way to get rid of you. If you question them or a policy they will find a way to write you up. Everyone knows it so morale is very morale, everyone is afraid to speak up or ask a question. Meetings are silent. The staff knows the old cronies don't really know anything or want to change anything. New ideas are not welcomed and innovation is non-existent . Middle Mgt consider themselves the untouchable "leadership" group and make the decisions, they seek no input from staff and don't care what you have to say. They have created a culture of fear and hopelessness. You will learn nothing to help your career, their is no advancement unless you start at the bottom. It is a complete waste of time.

    Advice to Management

    So you open a new office to help collaboration but the real problem is your middle mgt of old cronies. They are an incompetent group who are stuck in the past and too fat and lazy to improve anything. They know very little about technology or marketing and they do not want new ideas from the staff. So until they are gone, nothing will improve. Bring in fresh middle management who have some new ideas and energy. Your middle management adds no value to the staff they manage or the company.


  2. Helpful (2)

    "IS Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Ana, CA
    Current Employee - Anonymous Employee in Santa Ana, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Ingram Micro full-time (More than 5 years)

    Pros

    Benefits compatible to the market, location (Orange County) is a big plus, company values its community and always engages on volunteer activities.

    Cons

    In IS there is no work-life balance, top management keeps changing constantly and it leads to different directions all the time, constant layoffs.

    Advice to Management

    Better communicate long term planning and stop switching IS top management every year.


  3. Helpful (5)

    "Sr Management enrich themselves and workers suffer low wages at the hands of incompetent middle mgt"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vendor Business Manager in Santa Ana, CA
    Current Employee - Vendor Business Manager in Santa Ana, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ingram Micro full-time (More than 3 years)

    Pros

    On Q2- 2015 financial results call the company reported $300 million in "free cash flow" that they would use to "buy-back" stock to increase the per share price. It worked.

    Cons

    BUT only Mgt has stock options so they get rich and workers are still paid well below the avg salary in OC. It would have been nice if Sr Mgt spent that "free cash flow" on their workers salaries first.

    Advice to Management

    If you cleaned house of your old, incompetent middle mgt maybe real performance would increase the stock price you would not have to resort to cheating your workers out of a decent wage.


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  5. Helpful (10)

    "Marketing Dept - not what it used to be"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager I in Santa Ana, CA
    Current Employee - Marketing Manager I in Santa Ana, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Ingram Micro full-time (More than 5 years)

    Pros

    Clearly defined goals at a corporate level so everyone is driving towards the same initiatives.

    Cons

    Lower pay than peers, zero stability, rampant favoritism, diminished work life balance.

    Advice to Management

    Moving to this fancy new office sure is feeling like a punishment. Annual merit raises have been deferred and the layoffs have hit everyone hard. We're all doing more work for less pay, and now you try to act like this new office is a BENEFIT?!

    Guess what, good employees don't want a game room. We want to be able to work remotely 1-2 days a week like we used to be. That is a major benefit that cost you nothing in return. Get ready for the mass departure after August 17. You don't pay people enough to live close to your fancy new Irvine office - that's why 50% of my group lives in Riverside, has a 2 hour commute, and is already looking for a new job.

    People will stay with you long term if remote work options are brought back. You can't pay 10-20% less than industry average and expect people to work 20% more.


  6. Helpful (4)

    "Ingram Micro "Cloud""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Ana, CA
    Former Employee - Anonymous Employee in Santa Ana, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ingram Micro full-time

    Pros

    Interesting and friendly people to work with.

    Cons

    Disorganized. Constant micro management by superiors. Resources from parent company are not shared with new division. Low salary. Incredibly high amount of office politics. "Teamwork" between different BU's is difficult. Most of the superiors are new to their roles and thus have no idea what they are doing.

    Advice to Management

    Change the way you act around the office. We get it, you think you are important...


  7. "Vendor Business Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vendor Business Manager in Santa Ana, CA
    Current Employee - Vendor Business Manager in Santa Ana, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ingram Micro full-time (More than 3 years)

    Pros

    Most associates are dedicated to the business and pleasant to work with. Decent work / life balance and compensation is fair for position.

    Cons

    Training for new associates is almost non-existent and you must be willing to lean on your teammates to learn the business - especially if you are coming from another industry.

    Advice to Management

    Create a positive working atmosphere for your team and manage them appropriately. Don't assume all single contributor associates can and will work effectively and independently. The new collaborative office in Irvine should create a more positive working atmosphere for all.


  8. Helpful (1)

    "Good work life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Ana, CA
    Current Employee - Anonymous Employee in Santa Ana, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ingram Micro full-time (More than a year)

    Pros

    Supporting teams and coworkers, positive environment. Global company so international travel is an option. CEO is forward looking.

    Cons

    Low margin industry so they are always cutting cost, sometimes that is processes and sometimes it is people.


  9. Helpful (1)

    "Solid company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vendor Business Manager in Santa Ana, CA
    Former Employee - Vendor Business Manager in Santa Ana, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ingram Micro full-time (More than 3 years)

    Pros

    Lots of different titles to choose from with the ability to move up the ranks. Open to partial or full time remote working. Friendly environment with supportive management.

    Cons

    Average pay with strict rules that limit pay jumps. Not the most challenging environment which limits stress but allows for some mediocre coworkers.

    Advice to Management

    Work with HR to offer more competitive salaries that will attract talent. Don't allow the all to common "that's not my job" unaccountable approach many employees have.


  10. Helpful (7)

    "Worst company, ever!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vendor Marketing Manager II in Santa Ana, CA
    Former Employee - Vendor Marketing Manager II in Santa Ana, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ingram Micro full-time (More than 3 years)

    Pros

    Benefits are decent. Gain valuable insights into the IT world. Hard work prepares you for the future.

    Cons

    I've been in the business for 15 years and never encountered such a corrupt goup of people and environment. "It's the people "is the most hypocritical slogan out there. It's about who you know and how much you're willing to brown nose to get "accepted". There are those that can get away with pretending to work while others work like donkeys and still get beat up. Don't be too talented or the "group management team" will quickly find a way to get you from your cube to HR; end result? Fired or laid-off. Vendors also get the short end of the stick. Are frequently asked to invest ridiculous amounts of money into "programs" that no one ever sees through and that don't produce true ROI. Politics here are dirtier than Washington.

    Advice to Management

    No advice. President has heavy influence into how some departments are run. Too egotistical to make any changes of value. Once the company begins to nose-dive even further, there might be a chance for a wake-up call to executives.


  11. Helpful (1)

    "Could be worse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant in Santa Ana, CA
    Former Employee - Assistant in Santa Ana, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ingram Micro full-time (More than 8 years)

    Pros

    The pro's of working for Ingram are that the salary is good for my career. They also have benefits that start the first day of employment, and that can be quite helpful.

    Cons

    The company recently decided to move the Home Office, and in doing so they have elected to move to a location that is not very workable for the lower level employees. Its beautiful, however not useable. Also, it feels like Ingram always chooses to err on the side of upper management. It is very Old Boy Network.

    Advice to Management

    Listen to your employees, and don't make them afraid to lose their jobs if they give honest feedback.



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