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Ingram Micro Employee Reviews about "upper management"

Updated Sep 12, 2021

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Found 42 of over 2,643 reviews

3.9
79%
Recommend to a Friend
93%
Approve of CEO
Ingram Micro CEO Alain Monie
Alain Monie
1,112 Ratings

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Reviews about "upper management"

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  1. 2.0
    Former Employee, more than 3 years

    Program manager

    Sep 21, 2015 - Program Manager in Fort Worth, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    A lot of people who work there have heart. They work their butts off to ensure that the customer is happy. The OPS and Planning team did a very good job with current systems

    Cons

    Upper management/ executive teams always stayed at odds. Team work was a thing of the past when new management arrived. Constant pointing of fingers. No WMS

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    3 people found this review helpful
  2. 4.0
    Current Employee

    Good company to work for

    Dec 7, 2017 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good work life balance, supportive environment, room to grow

    Cons

    Mediocre pay, constricted upper management positions

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  3. 1.0
    Current Employee

    One of the cheapest Fortune 100 company around

    Mar 16, 2011 - Vendor Marketing Manager II in Santa Ana, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Love some of the people I work with. You will learn some useful skills through their training classes although through out the years they scaled back on that as well. Depends on your department, you might get a competent manager that will truly be interested in helping you develop at Ingram, otherwise good luck to you.

    Cons

    Many things..where do I start?..below are some of the most obvious cons at IM - One of the cheapest Fortune 100 company around, love to talk about how much cash they have on hand and what kind of business they should go out and acquire but at the same time, will layoff people, cut promotion, freeze wages and hiring the moment the market is softer than they expect. With all that cash on hand, you would think they will actually invest in their people. Instead, they will outsource everything they can, from ops, tech support, recruiting..etc. I understand if the company is losing money then cutback must be made but when the company is making money and you're still cutting back, that's just a slap to the employee morale. Stop trying to please Wall street investors, the reason IM stock is going nowhere because distribution isn't an exciting or fast growing business, stop trying to be the next Baidu.com, this is a mid-cap slow growth stock at best. -The company is so cheap they basically told the employee to bring in food (as potluck) to celebrate the company's 30th anniversary. That's right, no company wise catering, bring your own food to celebrate their success. -The last couple of years, they have been cutting back on labor cost, so guess what? Capped vacation hours, cut back on 401k matching. mandatory forced furlough during Christmas and fewer and fewer off site (and when we do have one, it's something really cheap). Health benefit is getting more and more expensive, yet we only get a very small credit per paycheck to offset the cost. For me with one dependent I have to pay over $100+ each check for health insurance alone. -Changed their bonus structure to benefit upper management. We used to get a decent percentage of our annual wages X performance target but last year IM dropped it by half but they raised the performance target to make it look like you can get more money. Unfortunately the math doesn't add up, the drop basically equals to way less even if the company overachieve. This is bad, but to add insult to injury, when they chopped it by half they only did so for non-managers. For managers and upper management, they still get old percentage. -Lack of decision making freedom at the lower level, even middle managers often lack the final decision making authority. At the end, this company is all about authoritative control from top down. Even though you think you have the right idea and experience to defend your decision, at the end it doesn't matter. Upper management will not respect your decision and will overrule you on it to suit their needs. Most of the time, we're busy bending backward catering to sales,resellers and vendors. Marketing, Ops and different departments essentially just function as "Yes Sir" to sales regardless of how ridiculous the request maybe, afterward, sales just need to bring in the bacon, they don't have to clean up the mess. -Favoritism to the max. You will see that in your own department, from peer doing less work than you, coming in late all the time or calling in sick at the drop of a dime, to seeing people getting promoted without the qualification. If you know the right people or are like by certain someone at upper management, you can skip steps in getting promoted (Going from a Marketing manager I to Vendor business manager..etc) However, if you don't play into the politics, even if you have the know how and the experience, it will be a slow process to even move one step. When you do, you will discover how small the merit increase is, low single digit percentage to the next grade? Seriously? Other companies do that just on the yearly review. They will dangle that little piece of carrot with a magnifying class in front, once you get to it, you'll realize how small the carrot really is. - Big income gap between non-managers to upper management (Director levels and above). This is not really specify to Ingram but they are not doing anything to make it better either. They know wages and compensation is an issue from the company survey yet fail to address it years after years. Look at the salary range on here and you'll see a difference between marketing manager and a Director. Also, job titles are mis-leading. Marketing manager is no more than a marketing rep at other companies and their pay certainly do not reflect the income of a Marketing Manager, same goes for their accountant..etc. -Stop with the silly internal slogan..."Get to Yes!" Do you really mean Get to Yes when sales request for something and Yes to profit? Sales will love to throw that slogan at you when they want something done their way regardless of how ridiculous it is. Don't you guys remember the whole "Do whatever it takes" tag line...for us old timer, we all remember how well that worked out...Instead how about "Get to Yes" in investing in your workers, or "Get to Yes" on profit sharing, "Get to Yes" on becoming more democratic in decision making process at the lower level....

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    10 people found this review helpful
  4. 1.0
    Former Employee, more than 10 years

    Account Manager

    Sep 27, 2015 - Account Manager in Plainfield, IN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There are some incredible leaders in upper management, unfortunately they are not the standard or the majority. I did have the pleasure of working for a phenomenal leader for 5 years, but I've also worked for VP's that could barely operate a laptop. The compensation can be fantastic, but it depends on when you are hired. If it was prior to the acquisition, you likely are better off from a salary standpoint than if you were hired by Ingram - Ingtam is notorious for low pay. But again, if you have the right boss finally you can make a great salary with great incentives. The company has a great local presence and supports a large number of charities, and volunteering is always encouraged which is fantastic. There is also a gym on site that you can pay to use but if you use it frequently you basically get your money back, that's a great incentive.

    Cons

    Ever since the company was puchased by Ingram Micro everything has gone downhill. The old BrightPoint culture prior to the acquisition of BP by INGRAM was best in class - but when BrightPoint was purchased we lost our best asset - our President (never have I met a more honest, forward thinking, intelligent, and genuine man, who was invested in every single employee in the company). Unfortunately he resigned, and since that day the company has become a lousy place to work. HR is a joke as someone else stated. Do not trust HR, they are dishonest and serve no purpose except to try and keep employees from sueing upper management for illegal activities. If you file a complaint with HR you might as well turn in your two week notice immediately. They state there is a "no retaliation policy" and that could not be farther from the truth. If you go to HR about any upper level employee you can expect to be let go. As someone else mentioned previously, the CEO did state the company needed to make up for a 10 million dollar loss and that was done by a massive reduction in force (layoffs) and they continue to let people go as needed. They're always rumors of outsourcing entire departments to different countries. If you are female - do not expect to ever be promoted above a manager. If you are not part of the boys club, you can expect that you will never move up within the company. Because of the constant push to reduce costs I would ever suggest applying for a position with INGRAM MICRO MOBILITY (at this time, fall 2015), you would be the first to get fired and there would be no job security.

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    3 people found this review helpful
  5. 2.0
    Former Employee

    Good place to learn but advancement is limited

    Jun 24, 2014 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great teamwork among staff to complete goals.

    Cons

    The compensation and benefits for the upper management increases while nothing is done to help the rest of the organization.

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    1 person found this review helpful
  6. 2.0
    Current Employee

    Help in areas

    Sep 6, 2016 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Location is centralized for those in the GP, Arlington, and HEB area. Great place to jump start your career and develop new skill sets.

    Cons

    Upper management leadership skills are poor and seriously needs training. The environment at Ingram Micro is more like a prison yard with the many cliques or a frat.

    1 person found this review helpful
  7. 2.0
    Current Employee

    Undervalued

    Oct 9, 2013 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Not many since aquiring my current company

    Cons

    Upper management is out of touch with day to day operations

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    3 people found this review helpful
  8. 1.0
    Former Employee, more than 1 year

    Poor senior management

    Aug 29, 2014 - Senior Sales Manager in Buffalo, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Stable company, good benefits, there are a lot of contacts made on vendor side and internally. Lots of options after ingram

    Cons

    No strategy, upper management lacks sales knowledge, company let's vendors push them around, very political, no room to grow vertically.

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    8 people found this review helpful
  9. 3.0
    Current Employee

    Decent company if not looking to move up

    Dec 3, 2017 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible time off if outside month end deadlines

    Cons

    Poor communication Lack of internal promotion Actions are opposite of message from upper management

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