Inn and Spa at the Loretto Reviews | Glassdoor

Inn and Spa at the Loretto Reviews

2 reviews

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3.6
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Employee Reviews

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  1. Helpful (1)

    "Great salon but a bit slow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Nail Technician in Santa Fe, NM
    Former Employee - Nail Technician in Santa Fe, NM
    Doesn't Recommend
    Neutral Outlook

    Pros

    It's a beautiful environment, the staff is very kind, quality products used.

    Cons

    Work is not always consistent and very much depends on tourists. (It's much more seasonal than other salons.)


  2. Helpful (2)

    "Great work experience, but no support for guest service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Representative in Santa Fe, NM
    Former Employee - Front Desk Representative in Santa Fe, NM
    Doesn't Recommend

    I worked at Inn and Spa at the Loretto full-time

    Pros

    Family like work environment and co workers.

    Cons

    Poor Pay, Over worked and very short staffed. They need to focus more on what guest needs rather than what is good for the company. Invest in upgrading the property. Communication between departments must improve.

    Advice to Management

    Focus more on the guest aspect of the industry rather than the company's "needs". Implement a better training program for new hires.