InnerWorkings Reviews | Glassdoor

InnerWorkings Reviews

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Found 209 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
52%
Recommend to a Friend
27%
Approve of CEO
InnerWorkings CEO Rich Stoddart
Rich Stoddart
7 Ratings
Pros
  • "Casual work environment with Holiday-related perks such as early release(in 16 reviews)

  • "Good atmosphere with a lot of great people(in 15 reviews)

Cons
  • "Little to no upward mobility, completely focused on results and getting the job done by whatever means possible(in 7 reviews)

  • "Most upper management is female and they only give credit to mid level females(in 10 reviews)

More Pros and Cons
  1. Helpful (4)

    Great place to work!

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InnerWorkings full-time for more than a year

    Pros

    Amazing growth opportunities! Wonderful work/life balance Casual work environment

    Cons

    Pay could be a bit higher

  2. Helpful (2)

    Good luck... you'll need it.

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Production Manager 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at InnerWorkings full-time

    Pros

    Casual work environment with Holiday-related perks such as early release.

    Cons

    Very sink or swim. Never have I experienced a corporate environment where people send emails merely to satisfy their own vanity. Upper management's style of doing things is to do what's best for them, not you. And there's a whole lot of communication that's pure word salad - empty rhetoric where people talk about what they should/could do, but no one ever does anything. No one takes responsibility for anything -...

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  3. Helpful (1)

    dissapointing

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Production Manager in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at InnerWorkings full-time for more than 6 years

    Pros

    youthful Chicago office vibe/staff more employee "Town Halls" for feedback and discussion

    Cons

    The top heavy Chicago support team is very heavy handed, industry naive and only cares about how many and how quickly they can "close" a ticket more than supporting client facing employees. This causes delays in production and eventually client dissatisfaction. There are so many layers of approval to get a simple PO, invoice or question answered its very counter productive. How many people need to be involved to print,...

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    Advice to Management

    appreciate current employees that are sticking with you

  4. Helpful (3)

    Doesn’t matter

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Negative Outlook
    No opinion of CEO

    I have been working at InnerWorkings

    Pros

    Good in the beginning before CFO had an affair and made company take financial dive in stocks d/t incorrectly reporting financial numbers

    Cons

    In the tank for management and financial shape

    Advice to Management

    Obtain more employees

  5. Helpful (5)

    Unstable, Ironically Unable to Communicate

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at InnerWorkings full-time for more than 2 years

    Pros

    Many people who work there are great, intelligent, and will challenge as well as support you. Sometimes, they let you leave at 2pm on Fridays.

    Cons

    The company is highly siloed, even as they acknowledge it as an issue. Finance has no idea what Dev or Operations are doing and vice versa, which has led to the crippling instability of the company. Even within teams, it's incredibly frustrating trying to figure out who is responsible for what at any given time. The company seemingly refuses to be honest about what is actually going on there. I had to find out about...

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    Advice to Management

    You're not a startup anymore. It's time to start acting and communicating like it. Respect your employees enough to be honest with them, especially since they're the reason you have a job.

  6. Account Director

    StarStarStarStarStar
      Former Employee - Anonymous Employee 
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at InnerWorkings full-time

      Pros

      Wide bandwidth of SME's and clients

      Cons

      Some areas of shared services need improvement

    • Helpful (12)

      Modern Company With Poor Communication

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Chicago, IL
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at InnerWorkings full-time for more than 2 years

      Pros

      Food perks like free coffee, tea, soda/seltzer, candy, and fruit. Beer fridge located in the Chicago Headquarters cafeteria (after 5pm only). Relatively frequent employee events like brief happy hours with wine/beer, pizza, and so on. Casual and relatively youthful work environment.

      Cons

      Cramped office space. Management's solution to an overcrowded office was to create more desks with the same square footage. Poor, dismissive, and infrequent communication from executives and upper management. Traditional upward mobility is difficult - you must move laterally and diagonally. Promotions and raises are difficult unless someone is leaving. Executives feel inaccessible despite "open door policy" and blue jeans....

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      Advice to Management

      Communicate to employees more proactively. I do not care about the newsletter pitting grown adults against children in an irrelevant and useless popularity contest. If you want to rebrand, focus more on maintaining consistency and transparency between departments. Purge old content and consolidate what is left. Let your own employees know what is going on instead of letting them find out through the rumor mill.

    • Helpful (7)

      Print Production Manager

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Print Production Manager in Chicago, IL
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at InnerWorkings full-time for more than 2 years

      Pros

      Great office and perks in the office.

      Cons

      No upward mobility, managers and directors only care about their salary and the sales commission they will get. Horrible employee training, as the blind lead the blind. When asking management to get involved, they shun you and it falls on deaf ears. Unless you are female, forget any promotions or respect. Most upper management is female and they only give credit to mid level females.

      Advice to Management

      Work on developing your employees and respect them as they are the ones who bring in the revenue. When they give advice hear them out and take time to work on solutions together instead of hiding in your offices. Be respectful to your employees as your foul mouth and language is unnecessary to get your points across. You get more with honey than you do vinegar. Don't talk down to your employees as it only decreases morale...

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    • Helpful (5)

      Print Production Manager

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Print Production Manager in San Antonio, TX
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at InnerWorkings full-time for more than 6 years

      Pros

      Pay and benefits are OK

      Cons

      They do not value thier employees, you will be treated like a consumable product, easily dismissed, easily dropped.

      Advice to Management

      Show your employs some loyalty, it’s not just stock holder value that matters. Your discounting you customers, employees and suppliers to a degree that will continue to see your stock value fall, even without the class action lawsuit

    • Helpful (2)

      Director

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Chicago, IL
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at InnerWorkings full-time for more than 6 years

      Pros

      Certain degree of autonomy, Some flexibility Reasonable salary

      Cons

      Top management does not value employees Lack of vision, strategy and communication Very poor culture

      Advice to Management

      Get closer to the reality before making your decisions and communicate better. Show some respect for the employees, they are actually bringing in the revenue.

    Found 209 reviews