InnerWorkings Reviews | Glassdoor

InnerWorkings Reviews

Updated September 30, 2018
200 reviews

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3.6
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InnerWorkings CEO Rich Stoddart
Rich Stoddart
1 Rating

200 Employee Reviews

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Pros
  • "Good atmosphere with a lot of great people" (in 15 reviews)

  • "Great management, good communication, great work environment" (in 14 reviews)

Cons
  • "Little to no upward mobility, completely focused on results and getting the job done by whatever means possible" (in 7 reviews)

  • "little room for growth for an individual looking to grow within a company" (in 5 reviews)

More Pros and Cons

  1. Featured Review

    "Great place to work with advancement opportunities!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InnerWorkings full-time (Less than a year)

    Pros

    -Senior management is accessible
    -Very career focused individuals who provide growth opportunities
    -Casual work environment
    -A lot of cross functional projects to take part in
    -Co-workers come from all over since we are global - you get to meet a lot of people
    -Most managers here are sharp and they take the time to educate you in their areas of expertise

    Cons

    -Pay could be a bit higher but it's still pretty comparable to other places

    Advice to Management

    N/A


  2. Helpful (3)

    "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InnerWorkings full-time (Less than a year)

    Pros

    Amazing growth opportunities!
    Wonderful work/life balance
    Casual work environment

    Cons

    Pay could be a bit higher

  3. "Too much work for little pay!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend

    I worked at InnerWorkings full-time

    Pros

    Nice environment and some people were pleasant to work with. The office can be very engaging.

    Cons

    There is no structure and very little training. It’s like the blind leading the blind. Very little pay and people are overworked.

    Advice to Management

    Focus on paying your employees more instead of having random free pizza events and breakfast.

    InnerWorkings Response

    Oct 11, 2018 – Talent Acquisition Coordinator

    Thank you for your feedback. Our employee’s ongoing development is extremely important to us and we work hard to show our employees our appreciation for their commitment to InnerWorkings. We’re... More


  4. "Excellent Team, Excellent Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ECommerce Specialist in Chicago, IL
    Current Employee - ECommerce Specialist in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InnerWorkings full-time (Less than a year)

    Pros

    - Casual work environment
    - Good benefits
    - Great work/ life balance
    - Competitive salary
    - AMAZING manager and team
    - Nice perks, like sparkling water, fruit, coffee, etc.
    - Opportunities for flexibility/ remote scheduling

    Cons

    - Cramped office environment
    - Unclear career path/ upward mobility
    - Inconsistent processes across departments

    InnerWorkings Response

    Sep 19, 2018 – Talent Acquisition Coordinator

    Thank you so much for your feedback! We're excited to say our Chicago office is growing and we're adding new and creative-minded employees to the team. Please come talk to the HR team if you have any... More


  5. "Overall Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InnerWorkings part-time

    Pros

    Great culture. Managers really care about all team members.

    Cons

    Long days, warehouse staff was iffy.


  6. "Good experience for entry level initiation into corporate environment but little appreciation for hard work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InnerWorkings full-time (More than a year)

    Pros

    You learn a lot very quickly and earn new responsibilities daily if you can keep up. You get to work with big name clients and learn valuable skills to take with you.

    Cons

    While the work environment and tasks are enjoyable, very little to no compensation changes occur with gained responsibilities. There is a high turn over rate with this company because they will literally work you to death until you quit, using you for just as little compensation as they can. Even large promotions and title changes come with very minimal pay increases. For someone fresh out of college with little to no corporate experience, this place is great! I learned a lot that I am able to take with me now but it was disappointing that they don't want to spend the money to retain the talent that they developed. The culture is also not very friendly for families with children. You were looked at as more of a burden and less of an asset if you had children and were not offered as many opportunities to travel or take on other projects. Requesting time off for children's illnesses, appointments or school events definitely affected my progress with the company. Definitely not a family friendly company. For young, single, unmarried people, that do not care about a work/life balance this place is a good place to start. Career-wise and long-term, it wasn't somewhere I could plant roots.

    Advice to Management

    Reward the people you have and retain the talent that you develop better. Be more flexible and understanding of families and work/life balances.


  7. Helpful (1)

    "Amazing Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at InnerWorkings full-time

    Pros

    Amazing Culture, very nice colleagues.

    Cons

    Management needs to get a handle on how lean the teams are as well as spending.

  8. Helpful (1)

    "Inwk"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InnerWorkings full-time

    Pros

    Flexible work environment, lots of opportunities to explore new ideas, open door management, friendly employees.

    Cons

    Little to no upward mobility, completely focused on results and getting the job done by whatever means possible. Employees are like a revolving door, and the "culture" is that everyone's bonding over counting down the hours to leave.

    Advice to Management

    You're losing a lot of talented workers by failing to treat them as individuals.
    Nobody I know has any idea where the company is headed beyond the next quarter, and most feel undervalued. Set your sights beyond next month's bottom line, invest in your work force and grow up from that "start-up" mentality of making stuff up as you go along.


  9. Helpful (5)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at InnerWorkings full-time (More than 10 years)

    Pros

    none that I can recall

    Cons

    Company doesn't take of their employees - more about numbers than people


  10. Helpful (3)

    "Business Analyst"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InnerWorkings full-time

    Pros

    People are nice. CEO is great, friendly guy. Finance team is great.

    Cons

    Kind of a joke company. They promote the "create your own path" route but there really isn't any truth to that. Finance team is great, everyone is cool so if you are looking to join that team, it's a good group. HR just hides in the back and doesn't even know what's going on with the employees. They think it's not appropriate for people to have relationships with them but you are human resources...? You should get to know all of your employees. They only talk to people who will do something for their career or who is 'worth' their time.

    InnerWorkings Response

    Apr 18, 2018 – Talent Acquisition Coordinator

    Thank you for sharing your feedback. I'm glad to hear that your experience with the Finance team was positive. We are constantly working to build enthusiastic and energetic teams. Regarding your... More


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