InnerWorkings Reviews | Glassdoor

InnerWorkings Reviews

Updated December 12, 2018
204 reviews

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3.4
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InnerWorkings CEO Rich Stoddart
Rich Stoddart
4 Ratings

Employee Reviews

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Pros
  • "Casual and relatively youthful work environment" (in 15 reviews)

  • "Good atmosphere with a lot of great people" (in 15 reviews)

Cons
  • "Little to no upward mobility, completely focused on results and getting the job done by whatever means possible" (in 7 reviews)

  • "Most upper management is female and they only give credit to mid level females" (in 9 reviews)

More Pros and Cons

  1. Featured Review

    "Great place to work with advancement opportunities!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InnerWorkings full-time (Less than a year)

    Pros

    -Senior management is accessible
    -Very career focused individuals who provide growth opportunities
    -Casual work environment
    -A lot of cross functional projects to take part in
    -Co-workers come from all over since we are global - you get to meet a lot of people
    -Most managers here are sharp and they take the time to educate you in their areas of expertise

    Cons

    -Pay could be a bit higher but it's still pretty comparable to other places

    Advice to Management

    N/A


  2. Helpful (4)

    "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InnerWorkings full-time (Less than a year)

    Pros

    Amazing growth opportunities!
    Wonderful work/life balance
    Casual work environment

    Cons

    Pay could be a bit higher

  3. "Account Director"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at InnerWorkings full-time

    Pros

    Wide bandwidth of SME's and clients

    Cons

    Some areas of shared services need improvement


  4. Helpful (8)

    "Modern Company With Poor Communication"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at InnerWorkings full-time (More than a year)

    Pros

    Food perks like free coffee, tea, soda/seltzer, candy, and fruit. Beer fridge located in the Chicago Headquarters cafeteria (after 5pm only). Relatively frequent employee events like brief happy hours with wine/beer, pizza, and so on. Casual and relatively youthful work environment.

    Cons

    Cramped office space. Management's solution to an overcrowded office was to create more desks with the same square footage. Poor, dismissive, and infrequent communication from executives and upper management. Traditional upward mobility is difficult - you must move laterally and diagonally. Promotions and raises are difficult unless someone is leaving. Executives feel inaccessible despite "open door policy" and blue jeans. Most people don't know what's going on in other departments and adopt a "not my job, not my problem" attitude. Management does nothing to rectify this. INWK is spreading too thin too quickly and is not producing quality work as a result.

    Advice to Management

    Communicate to employees more proactively. I do not care about the newsletter pitting grown adults against children in an irrelevant and useless popularity contest. If you want to rebrand, focus more on maintaining consistency and transparency between departments. Purge old content and consolidate what is left. Let your own employees know what is going on instead of letting them find out through the rumor mill.


  5. Helpful (4)

    "Print Production Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Print Production Manager in Chicago, IL
    Current Employee - Print Production Manager in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at InnerWorkings full-time (More than a year)

    Pros

    Great office and perks in the office.

    Cons

    No upward mobility, managers and directors only care about their salary and the sales commission they will get. Horrible employee training, as the blind lead the blind. When asking management to get involved, they shun you and it falls on deaf ears. Unless you are female, forget any promotions or respect. Most upper management is female and they only give credit to mid level females.

    Advice to Management

    Work on developing your employees and respect them as they are the ones who bring in the revenue. When they give advice hear them out and take time to work on solutions together instead of hiding in your offices. Be respectful to your employees as your foul mouth and language is unnecessary to get your points across. You get more with honey than you do vinegar. Don't talk down to your employees as it only decreases morale and you will get less productivity out of them.


  6. Helpful (5)

    "Print Production Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Print Production Manager in San Antonio, TX
    Former Employee - Print Production Manager in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at InnerWorkings full-time (More than 5 years)

    Pros

    Pay and benefits are OK

    Cons

    They do not value thier employees, you will be treated like a consumable product, easily dismissed, easily dropped.

    Advice to Management

    Show your employs some loyalty, it’s not just stock holder value that matters. Your discounting you customers, employees and suppliers to a degree that will continue to see your stock value fall, even without the class action lawsuit


  7. Helpful (1)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at InnerWorkings full-time (More than 5 years)

    Pros

    Certain degree of autonomy,
    Some flexibility
    Reasonable salary

    Cons

    Top management does not value employees
    Lack of vision, strategy and communication
    Very poor culture

    Advice to Management

    Get closer to the reality before making your decisions and communicate better. Show some respect for the employees, they are actually bringing in the revenue.

  8. Helpful (2)

    "Too much work for little pay!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend

    I worked at InnerWorkings full-time

    Pros

    Nice environment and some people were pleasant to work with. The office can be very engaging.

    Cons

    There is no structure and very little training. It’s like the blind leading the blind. Very little pay and people are overworked.

    Advice to Management

    Focus on paying your employees more instead of having random free pizza events and breakfast.

    InnerWorkings Response

    Oct 11, 2018 – Talent Acquisition Coordinator

    Thank you for your feedback. Our employee’s ongoing development is extremely important to us and we work hard to show our employees our appreciation for their commitment to InnerWorkings. We’re... More


  9. "Excellent Team, Excellent Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ECommerce Specialist in Chicago, IL
    Current Employee - ECommerce Specialist in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InnerWorkings full-time (Less than a year)

    Pros

    - Casual work environment
    - Good benefits
    - Great work/ life balance
    - Competitive salary
    - AMAZING manager and team
    - Nice perks, like sparkling water, fruit, coffee, etc.
    - Opportunities for flexibility/ remote scheduling

    Cons

    - Cramped office environment
    - Unclear career path/ upward mobility
    - Inconsistent processes across departments

    InnerWorkings Response

    Sep 19, 2018 – Talent Acquisition Coordinator

    Thank you so much for your feedback! We're excited to say our Chicago office is growing and we're adding new and creative-minded employees to the team. Please come talk to the HR team if you have any... More


  10. "Overall Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InnerWorkings part-time

    Pros

    Great culture. Managers really care about all team members.

    Cons

    Long days, warehouse staff was iffy.