InnerWorkings Reviews | Glassdoor

InnerWorkings Reviews

Updated December 6, 2016
32 reviews

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2.0
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InnerWorkings Eric D. Belcher
Eric D. Belcher
21 Ratings

32 Employee Reviews

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Pros
  • The company is loaded with very smart people - great place to learn and grow (in 11 reviews)

  • I worked with a lot of great people (in 11 reviews)

Cons
  • The compensation is average and the corporate model is very flat so not a lot of room for growth if you are young (in 4 reviews)

  • poor upper management and it seemed like everyone was only out for themselves (in 6 reviews)

More Pros and Cons

  1. "Inside Sales Team was a work in progress"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Fun, dynamic team environment. The people made the job

    Cons

    Still figuring out how to sell in the small business market. A lot of smoke and mirrors in how they communicate with reps and show professional development

    Advice to Management

    Stay focused on the team and listen to them based on changes that need to happen


  2. "Senior Print Production Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at InnerWorkings full-time (Less than a year)

    Pros

    Good salary. Corporate headquarters and the people within are very nice and accommodating. Supplies new equipment to new employees, not refurbished to death antiquated equipment. All departments available to help with on-site employees.

    Cons

    Set-ups for new accounts, especially in new fields they are unfamiliar with, are poor. Due to not understanding the new client thoroughly, rate cards are weak, staff is not set up well, and sales promises the new client anything they want without scoping out how this will affect the on-site staff. Account Managers need to be more seasoned. Health benefits are very pricey.

    Advice to Management

    Research much better new accounts that are in new fields to the company, so set-up and staffing are balanced to the new client's needs. Understanding cause/effect of promising the new client anything they want may not be beneficial to the company or staff.


  3. "Production Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at InnerWorkings full-time

    Pros

    The New York office has really great people

    Cons

    The pay is too low, and be prepared to be micromanaged. Not much room for growth

    Advice to Management

    Try not to micromanage someone when they are performing well


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  5. "Business Development Specialist"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great place to start out.

    Cons

    Management is extremely unorganized and its difficult to move up.


  6. Helpful (9)

    "Senior Production Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    i don't see any positives with this position.

    Cons

    Some of the management has NO production experience. It is all about the bottom line. Can not develop a business relationship with vendors. It all comes down to the cheapest cost (and the problems that come with that requirement.)

    Advice to Management

    The business model is what is is. Just know this before accepting a position with them.


  7. Helpful (3)

    "Not a place for a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Freelancer - Anonymous Freelancer in Blue Bell, PA
    Former Freelancer - Anonymous Freelancer in Blue Bell, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at InnerWorkings (More than 5 years)

    Pros

    An office manager who baked and took the time to acknowledge birthdays. As a freelancer I had flexible schedules and took off when I needed to. Unpaid of course.

    Cons

    The office I worked in was once a privately owned family company bought out by InnerWorkings so the office environment never changed to reflect a branch of the large corporation INWK is. There were still pictures of the previous owner showcasing his money and life hung around the office. Very tacky. His wife would show up unannounced talking really loudly and disruptively. There were clearly favorites in the office who got away with everything and anything. A department "manager" who would show up whenever, sometimes after 11am and leave whenever after taking a two-hour lunch. There was no HR on site and NO accountability here. And when you tried to voice your concerns as they sometimes affected production schedules and people were waiting for their work you were literally told, "I don't want to hear it." And since that department manager was one of mine she didn't really care about any issues within her department, nor do I think she managed anything. She clearly didn't care and said as much. The rest of the freelance staff (and all of us had been there for years) were constantly discussing how to make things better or more efficient, but management didn't want to hear it or change anything. I had problems with a fellow employee that was an HR manner and no one would address it. I don't understand how you can run a company this way and let one of your branch offices operate like this. The office itself was very outdated and SO dirty in the break room. Nothing was ever cleaned. I was constantly wiping everything with bleach. I can't see how any potential or visiting clients would be impressed. No wonder they lost clients. They also did a lot of "under the table" work for people FREE. The designers were asked to take their time to design and create personal correspondence and family invitations and announcements for friends of the office president. All FREE. We didn't get compensated for that. There's so much wrong in this office I can't even capture it all here. I would be writing a novel.

    Advice to Management

    Corporate INWK. Please take a look at your Blue Bell office. It is way behind the times in technology and appearance. There is no accountability for any of the actions of its coworkers. Some people sit around and do ONE thing all day, some do nothing. Not a good use of resources. Others get away with everything. Terrible work environment.


  8. Helpful (8)

    "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager
    Former Employee - Account Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at InnerWorkings full-time (More than a year)

    Pros

    Business model is easy to sell. Easy to increase procurement experience and vendor network.

    Cons

    No real growth opportunities. Poor management.

    Advice to Management

    Who's in charge, management or sales staff? Salaries and benefits need to be competitive to keep and grow employees.


  9. Helpful (17)

    "The class action lawsuit says it all."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Chicago, IL
    Former Employee - Vice President in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at InnerWorkings full-time

    Pros

    The rank and file. Good people. I thoroughly enjoyed most of my co-workers.

    Cons

    The mission statement should read, "Make money for the CEO and CFO. Don't talk to us unless you are. Otherwise, make yourself useful and pick up our dry-cleaning". The CEO doesn't like to spend much time with the common rabble who actually make this company work. He gets rid of anyone who disagrees with him and surrounds himself with mini-me yes men. Google "Class Action Investor Lawsuit", read that document, and then run away from this place.

    Advice to Management

    It's time to move on. You've milked this cow long enough.


  10. Helpful (1)

    "Get everything from them in writing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President Operations in Chicago, IL
    Current Employee - Vice President Operations in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at InnerWorkings full-time (More than 3 years)

    Pros

    Can work remotely at home

    Cons

    They will try to move your accounts to house to avoid commission.

    Advice to Management

    Get everything in writing


  11. Helpful (4)

    "Cattle Call, hire and fire"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at InnerWorkings full-time (Less than a year)

    Pros

    Dress code is laid back, great food trucks outside the office. Free shuttle transportation is convenient with the shuttle bus (to Union, Oglvey, downtown, Red line, Brown line.)

    Cons

    Upper management is always changing. You'll have to move desk every other month. Everyone secretly hates it, but never leaves.



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