InsideSales.Com Reviews | Glassdoor

InsideSales.Com Reviews

Updated February 12, 2019
369 reviews

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3.7
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David Elkington
256 Ratings

Employee Reviews

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Pros
  • "The company is full of great people you'll grow to care about" (in 36 reviews)

  • "There is a pool table and ping pong table" (in 16 reviews)

Cons
  • "Growing pains are always painful" (in 29 reviews)

  • "Too much goes through upper management and getting simple things approved can feel like insurmountable obstacles at times" (in 15 reviews)

More Pros and Cons

  1. "Pure Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Experience Manager in Provo, UT
    Current Employee - Customer Experience Manager in Provo, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InsideSales.Com full-time (More than a year)

    Pros

    Working at InsideSales.com is what you make of it. This has been an amazing start to my career, and a testament to management that is willing to look for the best in you, and trust you to deliver to your potential. Lots of opportunity, if you're willing to work hard and stay on top of the shifting objectives of a startup.

    Cons

    Changing objectives can be a bit hard to keep up with, and there are a number of individuals who step away to work elsewhere, but if you've got a vision and work, you will not have any issue.

    Advice to Management

    Keep delivering on promises, and keep the product stable.


  2. Helpful (1)

    "promising product, good benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Salt Lake City, UT
    Former Employee - Software Engineer in Salt Lake City, UT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at InsideSales.Com full-time (More than a year)

    Pros

    You get the chance to work with a bunch of great engineers, and taste the flavor of working at a startup (as a tech company insidesales does look like a startup). Outside of work, there're video games, ping pong tournaments, and a lot other team incentive activities to choose from. At least that's true for the Salt Lake office

    Cons

    Seems like the overall culture still largely favors sales over tech. On the hiring side, they tend to hire more people with working experience, it's harder for new grads to get in.

    Advice to Management

    Hire more young guys, make the company direction clearer, be honest with employees

  3. Helpful (2)

    "Terrible Leadership, No Diversity, and No Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Provo, UT
    Former Employee - Anonymous Employee in Provo, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at InsideSales.Com full-time (Less than a year)

    Pros

    Flexible work Schedule, Work-Life balance, competitive pay, good benefits

    Cons

    NO diversity, all white LDS Males, no office culture, the leadership team is a disaster, no set processes in place.


  4. "Great place to be a lifer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Provo, UT
    Current Employee - Software Engineer in Provo, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at InsideSales.Com full-time (More than a year)

    Pros

    They really take care of their employees. They have wellness activities and talks that you attend during office hours at least once a month. There are occasional catered meals. The healthcare/dental benefits are among the best in the area, and are heavily subsidized. Lastly, they use a FTO (flexible time off) strategy for paid leave.

    The engineering managers are very loyal and concerned for their employees. If an issue comes up that requires a manager, they're fantastic at ensuring that the problem is dealt with properly and quickly.

    There is opportunity to work with lots of different technologies. Every team is different, but the motto is "get yourself unblocked". This often translates to team members jumping into new technologies to solve a problem they're dealing with.

    They make an honest effort to accommodate the needs of their employees. Two examples of that:
    (1) they sent out a company wide memo to ask employees to not wear perfume so that those with sensitive olfactories would be able to work in peace,
    (2) there are sections of the office that are brightly lit for sales, marketing, and support (assuming that's how they like it), while there are other areas of the office that have most of the lights turned off to accommodate the engineers.

    They have a PC gaming room to let off some Steam (pun intended), as well as an arcade room. I didn't realize how much I love and appreciate being able to game at work to relieve stress until I started working here.

    Cons

    This is very much a 9-5 stay-in-your seat kind of culture. While you don't clock in as a salaried employee, the expectation is that you should be in your seat as much as possible so that other employees can work with you adhoc. While some salaried positions will allow remote work at the employee's discretion, this isn't one of them.

    Working with so many engineers on many teams in many shared code bases can be challenging. One of the main repos that the engineers work with is shared by like 25 engineers, each making frequent changes to the code, so it's ever-shifting.

    One thing that's really lacking is multi-disciplinary teams that serve over a single domain. The engineers are separated across domain responsibility to an extent, but the UX designers and QA engineers are mostly shared across teams. This makes it tricky to have impromptu discussions more representative of agile methodology. It also tends to translate into longer product lifecycle because communication is slowed (due to the composition of teams).

    Advice to Management

    Hire more ux designers, qa engineers, and product managers to support the software engineers. Or at least hire more product managers. They're swamped, and need daily time with each team of engineers.


  5. "Nothing but impressed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InsideSales.Com full-time (More than a year)

    Pros

    Visionary company founded on resourceful habits

    Cons

    A select few seem to always want to engage in a scorched earth campaign

    Advice to Management

    Remember where you’ve come from. This used to all be an idea and now look at it! As difficult as it may be, quickly identify root causes of struggles and eliminate! You’ve only scratched the surface!


  6. "Fun work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InsideSales.Com full-time

    Pros

    Fun work environment
    Fair Pay

    Cons

    Fake culture
    At the enterprise level the outside field reps are hired only if they have a book of business, there is no way to go from an SDR to an outside field rep.


  7. "BEST COMPANY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InsideSales.Com part-time (Less than a year)

    Pros

    Best company ever, seriously! Would recommend to anyone!

    Cons

    Nope, this is such a great company!

  8. "There is always a new challenge"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development in Provo, UT
    Current Employee - Business Development in Provo, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InsideSales.Com full-time (More than a year)

    Pros

    Competitive culture
    Career path in place
    Always new challenges to work on

    Cons

    If you are not proactive, this might not be the place for you


  9. "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InsideSales.Com full-time (Less than a year)

    Pros

    Large Organization, Many Opportunities, Good Work Life Balance

    Cons

    Busy. Context switching occurs regularly. But over all a good place.


  10. "Good place to work, but demanding job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InsideSales.Com full-time

    Pros

    Excellent training and support on the product support team.

    Cons

    Low pay and lack of clarity about performance expectations