Insight Reviews | Glassdoor

Insight Reviews

Updated October 12, 2017
52 reviews

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2.0
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Insight President and Chief Executive Officer Kenneth T. Lamneck
Kenneth T. Lamneck
18 Ratings

52 Employee Reviews

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Pros
Cons
  • No long term vision from upper management (in 22 reviews)

  • There was no work life balance and although the word was thrown around sometimes, it was always lip service (in 9 reviews)

More Pros and Cons

  1. Helpful (2)

    "Insight"

    StarStarStarStarStar
    Current Employee - Inside Sales Representative in Conway, AR
    Current Employee - Inside Sales Representative in Conway, AR
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Insight full-time (Less than a year)

    Pros

    Interesting insight into the IT reselling industry

    Cons

    Low pay, small portfolio, slow processes for orders

    Advice to Management

    Open portfolio & uncap commission


  2. Helpful (4)

    "Used to be a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Austin, TX
    Current Employee - Project Manager in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Insight full-time (Less than a year)

    Pros

    No Pros .

    Cons

    Management constantly undersells everything and provides very little support. Moral is low. Stress is high. Layoffs are many.

    Advice to Management

    Provide a path to PM's for advancement and lay out clear expectations

  3. "Wishy washy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Project Coordinator in Plano, TX
    Current Contractor - Project Coordinator in Plano, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Insight as a contractor (More than a year)

    Pros

    Very fun environment, lot of work to do, and excellent pay.

    Cons

    You stay a contractor forever and then they let you go. Management is horrible.

    Advice to Management

    Hire on your employees, especially if they are hard workers. What is the point in letting them go if they do a good job?


  4. "Inside Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Conway, AR
    Current Employee - Inside Sales Representative in Conway, AR

    I have been working at Insight full-time (More than a year)

    Pros

    Fantastic work culture. Very fun, young, modern, and always training you on the latest and greatest enterprise technology. The people and most managers are really great & are willing to help you succeed as best they can.

    Cons

    As an I.T. reseller people expect to be able to purchase all manufacturers through you. This site in Conway has a unique contract with HPE so you don't get credit for anything you sell that is a direct competitor (Dell, Lenovo, Cisco, etc.). As a new employee in June 2016 I was expected to be ramped up to a big time seller in a year, which is very difficult when you are given all white space accounts and have a limit as to what you can sell.

    Insight Response

    Jun 29, 2017 – Talent Acquisition Leader

    Thank you for recognizing our great culture and teammates. As you mentioned, we want you to succeed in all aspects at Insight. Can you email us at glassdoorfeedback@insight.com and see how we can... More


  5. Helpful (4)

    "Not a bad gig"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager
    Current Employee - Sales Manager
    Doesn't Recommend
    Positive Outlook

    I have been working at Insight full-time (More than a year)

    Pros

    Company culture and values are shared and spread everywhere

    Cons

    Senior management is ran by operational people and not sales people. They have no desire to pay. Sales people are given higher quotas to keep from making money.

    Advice to Management

    The few people that actually sell are keeping the company afloat. Keep them happy and pay them, quit giving crumbs to the people who can't sell.


  6. Helpful (3)

    "Not what I was expecting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Conway, AR
    Current Employee - Account Executive in Conway, AR
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Insight full-time (More than a year)

    Pros

    The opportunity is there to make money

    Cons

    Pay structure is horrible. Once and IF you meet your quarterly quota they will raise it so high that it will be almost impossible to meet it again. They also throw out performance plans left and right which is not beneficial to the employees at all

    Advice to Management

    less micro managing !!. You are not busting your butt's off for hours a day driving and making new business we are.

    Insight Response

    May 10, 2017 – Talent Acquisition Leader

    Yes, we agree, at Conway there is definitely opportunities to succeed. Compensation plans do change based on the market, but hopefully to everyone's benefit. Regarding the micromanaging, this is... More


  7. Helpful (11)

    "Decent culture but NO work/life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Insight full-time

    Pros

    Flexible work schedule (ability to telecommute)

    Cons

    Zero work/life balance
    Non-competitive pay ($20K UNDER industry standard)
    Project delivery dates are dictated by Management (and not planned based on resource availability and other priorities)
    Limited opportunity for advancement (unless you go into management or change departments)
    Continuous decline in benefits (increase in medical premiums and reduction of cell phone allowance)
    Raises do not cover cost of living increases

    Advice to Management

    Review your portfolio and update your priorities: Teammates are killing themselves and working ridiculous hours in order to meet unrealistic deadlines.

    Share the wealth: When the company is doing well, bonuses should be shared with ALL employees (not just Management).

  8. Helpful (4)

    "Don't believe everything you see..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cloud Architect in Phoenix, AZ
    Current Employee - Cloud Architect in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Insight full-time (More than 8 years)

    Pros

    Like most big companies, depending who and which team you work for determines your mood.

    Cons

    Very, very political environment. Especially in support organizations.

    Advice to Management

    Keep it real. Keep your people humble.


  9. Helpful (3)

    "Manager of Programs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Insight full-time

    Pros

    Insight is a fun place to work. Always having in office celebrations, blood drives, vendor sponsored activities. Great for millennials needing a "Safe" no blame environment. Good for training.

    Cons

    Inconsistent environment between offices. Office have cliques making it hard to work across them. No accountability or desire to increase quality or performance. While there is training in ITIL, PMP, and technology e.g. CISCO / NetApp etc. ITIL and PMP principles not implemented. Company go to market model is immature. While competing in a segment with Unisys, NTT (formerly Dell Services), and the former EDS Service groups, Insight does not have the cohesion to deliver global solutions. Insight is at best a multi-national entity with little synergy across US, EMEA, and APAC. No real presence from Panama down.

    Advice to Management

    Learn from the past. Even if the Insight model is not the traditional outsource model the service and delivery processes are the same. You must have a consistent global portfolio to be able to survive in the market your have entered.


  10. Helpful (3)

    "Poor policies drive poor execution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Team Lead
    Current Contractor - Team Lead
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Insight as a contractor (Less than a year)

    Pros

    * Reasonable pay for industry standard

    Cons

    * Poor hiring practices result in unqualified (technically or professionally) team members
    * Pressure for the bottom line results in attempts to do work cheaply rather than well
    * Lack of appreciation for "off-the-clock" time results in poor morale
    * Over-management is rampant, with each manager having an unclear scope of control
    * Contradictory guidance is routine (partially due to over-management)
    * Job roles and expectations differ heavily from information given during recruiting and interview process
    * Concerns and issues, when raised with management, are responded to with bullying techniques
    * Toxic leadership at lower levels is unapologetic about errors for which they are responsible

    Advice to Management

    * Spend more time considering the effect that policies are having on employees
    * Consider the net cost of recruiting unqualified people to roles.
    * Consider the value that good employees bring to the table, and allow that to drive other decisions.
    * Be prepared to take smaller profit margins in order to realize expectations set during hiring process.
    * Remove managers who suggest leaving the company as an alternative to behaving ethically.

    Insight Response

    Feb 2, 2017 – Talent Acquisition Leader

    We're not sure this is the same company because we don’t have team leads that are contractors. These are pretty serious concerns and we haven't heard this type of feedback before. It doesn’t sound... More


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