Insight Reviews | Glassdoor

Insight Reviews

Updated May 18, 2017
102 reviews

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102 Employee Reviews

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Pros
Cons
  • No long term vision from upper management (in 22 reviews)

  • There was no work life balance and although the word was thrown around sometimes, it was always lip service (in 9 reviews)

More Pros and Cons

  1. Helpful (5)

    "Don't expect too much and you won't be disappointed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Tempe, AZ
    Former Employee - Senior Manager in Tempe, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Insight full-time (More than 8 years)

    Pros

    Overall a great group of people to work with (at the contributor level). Several unique benefits (many free breakfasts if you work in the Harl office, tickets to sporting events, tchotchkes galore. Good time off once you have been there 3 years - but vacation time is use it or lose it so no carry-over and no payout when you leave.

    Cons

    You will be trapped in a cube that is as small as legally allowed. Management asks for the impossible and gives no thought into how you are expected to get it done. No career development. Minimal promotions (and those that are promoted are often done with no regard to actual skills).

    Advice to Management

    Invest in the resources that are needed to get the job done right. With all of the data issues that have plagued this company it is hard to believe that it can still do business.


  2. Helpful (4)

    "No career path, can't go anywhere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Representative in Tempe, AZ
    Current Employee - Financial Services Representative in Tempe, AZ
    Doesn't Recommend
    Negative Outlook

    I have been working at Insight full-time (More than 3 years)

    Pros

    Looks good on resume, teammates are so unqualified it is easy to look good

    Cons

    There is no way to move up in the company and no type of career path, pay is below average and if anyone gets a yearly raise it might be $.10 an hour, there is absolutely no training and all the management is completely unaware of what they are doing and are only in their jobs because they have friends in upper management. Benefits are ridiculously expensive and it's literally joked about in staff meetings how underpaid the office workers are.

    Advice to Management

    Start hiring people that are actually qualified for their jobs, managers are literally hiring people that they know are unqualified and about to retire so that they know their jobs aren't at risk because they should clearly not have the position they do


  3. Helpful (8)

    "Partner Champion"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Partner Champion in Tempe, AZ
    Current Employee - Partner Champion in Tempe, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Insight full-time (More than a year)

    Pros

    It's big and so you get some of the natural benefits of that. Onsite healthcare clinic and dining facility for example.

    Cons

    What a disappointing adventure this has been. This is one of the cheapest and greediest companies I've ever been around. They frequently block career growth outside of the company and have terrible benefits, especially for a fortune 500 company. If it weren't for the partners spending money and schmoozing reps there would be little hope or positivity.


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  5. Helpful (2)

    "Inside Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales in Plano, TX
    Former Employee - Inside Sales in Plano, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Insight full-time (More than 8 years)

    Pros

    Vacation time, Peers, Holiday pay

    Cons

    management shifts, AE shifts, lack of company loyalty

    Advice to Management

    na


  6. Helpful (3)

    "Lack of teamwork."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Tempe, AZ
    Current Employee - Management in Tempe, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Insight full-time (More than 5 years)

    Pros

    Work location and employee teaming.

    Cons

    Leadership decisions without consultation team input.

    Advice to Management

    Gather knowledgable input and options before choosing a direction,


  7. Helpful (1)

    "Policies? What policies?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Senior Program Manager in Hillsboro, OR
    Current Contractor - Senior Program Manager in Hillsboro, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Insight as a contractor (Less than a year)

    Pros

    Good pay, pleasant contacts, hands off approach.

    Cons

    No support, access to employee materials, email etc. No support for Mac VPN, no access to email for 6 months... didn't miss a thing.


  8. Helpful (2)

    "Constant change, no consistency in vision, concerning future overall"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Insight full-time (More than 10 years)

    Pros

    Specific roles have work from home options.

    They are big on easy wins such as recurring 'take your dog to work day' and 'wear your favorite sports jersey' which helps build morale & enthusiasm for some who care about pets or sports.

    Cons

    Company vision and path is consistently changing, yet they never give anything enough time to work/not work. It's similar to test driving a car, only with a public company. The change results in confusion, no career opportunities (lots of promise, nothing ever on paper), inconsistent salary (especially in commission based roles), and a very strong lack of morale.

    Mid level management has the ability to make/break your role and upper management fully allows this. So depending on your team, you may encounter great flexibility and trust or be micro managed.

    Benefits continue to become worse. They focus on things such as a health center within your office yet medical coverage is poor and has been a deciding factor in some employees leaving the company.

    Work/life balance is non-existent. You are expected to work nights/weekends on a regular basis. Everyone wants to be a team player and step up when needed, but when this becomes the expectation from management you quickly burn out. Also, you aren't ever recognized or rewarded for these efforts and are forced to prioritize yourself, often at the cost of your reputation.

    Advice to Management

    Please focus on the people. Don't just talk, but actually follow through and listen. Yes, we all realize numbers are extremely important but without good people you don't stand a chance at making them. Don't treat people as cogs in a wheel, because they will go elsewhere with a sour taste in their mouth & do well with a competitor. This creates a downward spiral in a business where word of mouth is key.


  9. Helpful (3)

    "Company in Turmoil"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pre Sales Engineer in Phoenix, AZ
    Current Employee - Pre Sales Engineer in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Insight full-time (More than 5 years)

    Pros

    Good mix of product to support any size customer

    Cons

    Micro managers covering their own asses.
    Almost no leaders.


  10. Helpful (4)

    "Great starting point, then get out"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Solutions Executive in Tempe, AZ
    Former Employee - Client Solutions Executive in Tempe, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Insight full-time (More than a year)

    Pros

    It's really easy to get hired into sales at Insight - every other halfway decent company may want you to have experience, so Insight is great place to start when you have NONE. It's basically where you go to pay your dues, or "serve your time" as many of us refer to it, so you can get tech sales experience and then move on to a better job.

    Just look at it as a way to win free stuff and get some free lunches while networking with people who will all be working somewhere else someday soon and getting the experience you need to move on.

    Cons

    The sales training isn't very good so you're basically having to figure it out yourself.
    Lots of cold calling.
    Expectations and quotas are always changing.
    Compensation plan is always changing as well, making it harder and harder for you to earn commission.
    Upper management sets the direction and doesn't really care about how it affects the sales people, and your sales manager may care, but not enough to speak up for fear of losing his/her job.

    Advice to Management

    There needs to be an entire culture shift and I doubt that's likely to happen. The sales force drives the revenue of the business and yet gets screwed at every turn. Nobody feels like they can speak up about how they really feel for fear of just getting fired.


  11. Helpful (4)

    "It is not worth working here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Management in Tempe, AZ
    Former Employee - Product Management in Tempe, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Insight full-time (More than a year)

    Pros

    Good first job for right out of college. It will give you the work experience you need to move to another company.

    Cons

    They will not pay you what you are worth and changes will be made to everything monthly.

    Advice to Management

    Take care of your employees.


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