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Instabug

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Instabug

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Instabug Reviews

Updated Jun 10, 2022

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Found 73 of over 80 reviews

4.3
86%
Recommend to a Friend
91%
Approve of CEO
Instabug CEO Omar Gabr (no image)
Omar Gabr
38 Ratings

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Technical Account Manager

Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Current Employee, less than 1 year

    The next rocketship!

    Jul 23, 2021 - Vice President Customer Success in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Very mature product offering for our stage of a company - Great leaders - Omar and Moataz are humble and hungry - Very customer-centric culture - Friendly coworkers - everyone is willing to help, especially when it's customer related - Not many distractions with an overload of emails or meetings - Great vision for our future - Leading product in the space with huge potential - Enterprise ready

    Cons

    As you'd expect from a startup, systems and processes are still getting implemented.

    3 people found this review helpful

    Instabug Response

    CEO

    Great to hear from you. Yes systems and processes will continue to mature. Thank you

  2. 5.0
    Current Employee

    Superstar Team! Superior Product

    May 20, 2021 - Business Development in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - The team assembled here is incredible. Not only is everyone simply awesome, but incredibly intelligent and insanely talented. - Join an all-star team of players who's egos are left at home - Product is second to none, and the fun is just beginning - Diversity! (no explanation needed) - The founders are very much involved, get to know them on a first name basis - In exponential growth mode

    Cons

    - Depending on how you feel about this, the team in the US is still relatively small (is actually a pro). - Can't yet go visit Cairo location due to travel restrictions - Will have occasional team events that distract from work

    Continue reading
    3 people found this review helpful

    Instabug Response

    VP operations

    Great to hear from you. Thank you

  3. 5.0
    Current Employee, less than 1 year

    Great culture, tons of opportunity, no egos

    May 12, 2021 - Anonymous Employee in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Thoughtful and engaging culture with tons of opportunity for career growth, employees are trusted by management, no egos from anyone including the executive staff team, intelligent coworkers willing to teach anyone willing to learn, exponential revenue growth, ability to make a big impact in any role, work life balance

    Cons

    Only downsides so far are the typical issues found at early stage startups. Lots of questions but not a lot of answers, limited processes and procedures (will need to create them as you go along), data isn't always readily available, and decisions need to be made quickly and sometimes without all the needed information.

    Continue reading
    2 people found this review helpful
  4. 5.0
    Current Employee, less than 1 year

    Bright future with amazing people

    May 12, 2021 - GTM in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Amazing response from customers, brilliant tech, and massive potential upside. You can look at the website and see the caliber of customers we are already working and gain insight into the TAM we are going after. Fantastic leadership that has placed an equal emphasis on the character of people they are willing to hire alongside skill set. If you are interested in a rocket ship that is being piloted by people of high character and clear vision, this is the place to be.

    Cons

    No cons to speak of at the moment.

    Continue reading
    2 people found this review helpful
  5. 5.0
    Current Employee, less than 1 year

    Rocketship!

    May 12, 2021 - Enterprise Account Manager in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    *Executive team always willing to engage in customer conversations *Eager sales leadership ready to win big *Backing from Customer Success and Engineering to ensure product meets customer expectations *Product set A+++ *Customers simply love the product, and are willing to engage in meaningful reference calls *Expanding rapidly, and many opportunities for growth *Culture has a strong foundation and continuously evolving

    Cons

    Obviously you sign up to wear multiple hats at this stage, but that's all part of the fun! Not a con, just a fact.

    1 person found this review helpful
  6. 3.0
    Current Employee, more than 1 year

    Great Ambition to work with. If you love overworking you’ll love this place

    Jun 3, 2020 - Business 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Great culture, everyone wants to work hard to achieve the mission -Ambitious people - Transportation perks - Room for growth within the team when it isn’t target focused

    Cons

    - Promote over working with low salary & very little benefits. & now that we work from home there is no line between personal well-being & work. If you want to promote over working at least provide health insurance - Bonus depends on your targets & targets are somewhat unrealistic especially with the current situation. The only solution to that is overwork yourself & pray you meet your target. Your yearly raise depends on your targets that you’ve gotten. So as you can tell you’ll have to over work yourself for another year in hopes to meet your targets that year to get a decent raise - Growth development is now basically how to get the targets - They do a good job with Sometimes making you feel replaceable - There tends to be lack of transparency, even though they promote openness - it’s great that the mangers learn as they go but they also need a managerial workshop to learn how to professionally handle employees in a team

    Continue reading
    19 people found this review helpful

    Instabug Response

    People Partner

    Thank you for your review. We’re sorry you’ve had a less than ideal experience in your time at Instabug. I’d love to connect 1x1 to discuss specifics around your feedback so we can build a plan to improve. Please feel free to reach out - fhesham@instabug.com

  7. 3.0
    Former Employee

    Sr. Backend Engineer

    Feb 17, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Large scale challenges Friendly office and people Interesting technology

    Cons

    Low salaries Not much perks and nearly no benefits Culture that promotes overworking Poor process

    Continue reading
    26 people found this review helpful

    Instabug Response

    CEO

    Thank you for your review. We’re sorry you’ve had a less than ideal experience in your time at Instabug. I’d love to connect 1x1 to discuss specifics around your feedback so we can build a plan to improve. Please feel free to reach out - ogabr@instabug.com

  8. 5.0
    Current Employee, less than 1 year

    The best tech company in Egypt!

    Jun 4, 2022 - Customer Succes Manager in Cairo, Cairo Governorate
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Amazing work benefits, even better compensation (quite possibly the highest in the industry + market), and the amazing extremely talented people who come in everyday with a smile on their face!

    Cons

    Extremely grueling working hours, due to multiple markets and time zones where most employees are located in Cairo, work can be very challenging when working with customers all over the world.

    Be the first to find this review helpful

    Instabug Response

    VP operations

    Thank you for your comments. Please free free to reach out to me. We continue to try to improve everything we are doing. Sherif Amer VP, Operations

  9. 3.0
    Current Employee

    very systematic

    Jun 10, 2022 - Senior Software Engineer in Cairo, Cairo Governorate
    Recommend
    CEO Approval
    Business Outlook

    Pros

    has complicated product yet very organised in sprints good benefits money and entertainment

    Cons

    the career path is not clear high expectations of learning curve

    Be the first to find this review helpful

    Instabug Response

    CEO

    Thank you for your comments. I would be very interested in having a deeper conversation about the issues mentioned. Please reach out to me at samer@instabug.com Sherif Amer VP Operations

  10. 5.0
    Former Employee, more than 5 years

    Top Notch Startup!

    May 23, 2022 - Growth Team Member in Cairo, Cairo Governorate
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great product, people, and processes.

    Cons

    Nothing major to consider a real con.

    Be the first to find this review helpful

    Instabug Response

    VP operations

    Thank you so much for your comments. Sherif Amer VP, Operations

Viewing 1 - 10 of 73 Reviews

Instabug Reviews FAQs

Instabug has an overall rating of 4.3 out of 5, based on over 80 reviews left anonymously by employees. 86% of employees would recommend working at Instabug to a friend and 87% have a positive outlook for the business. This rating has decreased by -5% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Instabug employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Instabug. This rating has been stable over the past 12 months.

86% of Instabug employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Instabug 3.4 out of 5 for work life balance, 4.3 for culture and values and 4.2 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Instabug to be career development, benefits, culture and the cons to be management, work life balance, compensation.

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