Instacart Reviews

Updated Aug 4, 2020

To filter reviews, or .
3.4
61%
Recommend to a Friend
57%
Approve of CEO
Instacart Founder Apoorva Mehta
Apoorva Mehta
192 Ratings
Pros
Cons
  • "Lots of competition with so many shoppers(in 312 reviews)

  • "Sometimes there aren't enough batches to go around(in 138 reviews)

More Pros and Cons

Featured Divisions of Instacart

See all divisions
  1. Featured Review
    Helpful (12)

    "Earned a lot more than expected!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Full Service Shopper in Nokomis, FL
    Recommends
    Positive Outlook

    I have been working at Instacart full-time for less than a year

    Pros

    Great pay, extra tips and good exercise! I made $1,500. in 6 days - and this is my first week!!

    Cons

    Bring a snack, charge your phone any chance you get.

    Continue reading
  2. Instacart - Corporate | Division of Instacart

    "Great culture and exciting growth"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Accountant in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Instacart full-time for more than a year

    Pros

    Hire quality people, leadership transparency, supportive culture, growth opportunities, health benefits, equity

    Cons

    Base salary not in line with other tech companies in the area


  3. "Awesome job!!"

    5.0
    Current Employee - Ahopper in Richmond, VA

    I have been working at Instacart part-time for less than a year

    Pros

    Super easy interface, make good money and the work can be fun! Made more and enjoyed more than other food delivery iobs

    Cons

    Only con would be time for each order can be long but you get used to it and some deliveries take you pretty far but most tip well

  4. "Great Job!"

    5.0
    Former Employee - Personal Shopper in Santa Barbara, CA

    I worked at Instacart part-time for more than a year

    Pros

    can work whenever you want to.

    Cons

    the tips are sometimes too low

    Continue reading
  5. Helpful (1)

    "Inconsistent Coaching Practices"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Care in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Instacart full-time for more than a year

    Pros

    Benefits are paid. Knowledgable team members.

    Cons

    Self-serving management. All employees are disposable and they will make sure you know it. Sketchy HR practices to cover up corruption in management. Men favored over women in ideas, promotions, and recognition.

    Continue reading
  6. Helpful (3)

    "The environment is very deceiving"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Care Agent in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Instacart full-time for less than a year

    Pros

    Free lunches, Attendance system is forgiving, Location and Cleanliness

    Cons

    The CEO is now a billionaire and we don't make money. They mysteriously fire people. Monthy one on one meetings that are condescending. They do not promote within. I do not believe there is equal opportunity.

    Continue reading
  7. Helpful (1)

    "The free snacks are nice"

    3.0
    Former Employee - Community Support Agent in Atlanta, GA

    I worked at Instacart full-time

    Pros

    Overall, not a bad place to work.

    Cons

    It's a "start up" tech company, so it may seem that management has no idea what they're doing.

  8. Helpful (4)

    "Great Culture, Still Finding Its Way"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - User Experience Researcher in San Francisco, CA
    Recommends
    Positive Outlook

    I have been working at Instacart full-time for more than a year

    Pros

    ~ Genuinely egoless, collaborative coworkers across all teams ~ Culture of inclusion, socially aware, supportive ~ Very interesting problems to work on

    Cons

    ~ Leadership turnover / unqualified leadership ~ Your title / level will not necessary reflect your experience relative to others at Instacart. Men receive more vocal recognition and faster promotions. Management is overloaded and constantly turning over so your perf review may not reflect reality. ~ Constant reorgs, changing vision, product planning process is painful

    Continue reading
  9. "Instacart"

    5.0
    Current Employee - Anonymous Employee in Tampa, FL

    I have been working at Instacart part-time

    Pros

    Flexible, ok pay, can be fun

    Cons

    Very demanding, a lot of walking

  10. Instacart - Corporate | Division of Instacart

    "Managers are lacking leadership skills"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    No opinion of CEO

    I worked at Instacart full-time

    Pros

    Unlimited PTO , free lunch and snacks

    Cons

    Managers are lacking leadership skills and take credits from team members

Found 411 reviews