Instacart Reviews

Pros

Schedules are fairly flexible. Depending on your team, getting to spend time with coworkers can be fun.

Cons

There is an unspoken expectation that you will be available and responding to messages from store open to close. Managers will say you don't need to respond after you clock out, but will continue emailing and messaging you. Shoppers will continue messaging you as well since they are not given any other contact point to reach if you are not in the store. Promotions are more based on whether upper management personally likes you rather than experience. Multiple times jobs where given to people that had zero prior experience vs others with more experience and better metrics. Pay would be okay if it was just a couple of stores, but store assignment is often unbalanced and someone will end up with an excessive number of teams to manage while others will have one or two stores max. Teams also change very quickly since shoppers are fired if they are not meeting their metrics, and Leads are often left underprepared to deal with the extremely low morale that comes from this . Maybe it was just my particular region, but overall very toxic corporate environment with a sole focus on profits and efficiency at all costs.

Pros

They have a great kitchen that is always fully stocked with snacks.

Cons

It is a startup up so it is very unorganized in many different facets of business

Pros

Good money when it’s a good day.

Cons

The customer service is horrible, and any rating under 5 stars for a shopper means you see practically nothing and customer service refuses to remedy false ratings.

Pros

Helping people who can't leave their homes to shop.

Cons

Wear and tear on vehicles

Pros

Work your own schedule, High average pay per batch, Work isn't overbearing for the pay.

Cons

Shoppers below 5 stars don't have first access to batches.