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Instacart

Engaged Employer

Instacart

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Instacart Reviews

3.6

66% would recommend to a friend

(1518 total reviews)

CEO Fidji Simo

Fidji Simo

63% approve of CEO

Ratings by category

3.8

Diversity & Inclusion

3.8

Work/Life Balance

3.3

Culture & Values

3.1

Compensation and Benefits

3.0

Career Opportunities

2.9

Senior Management

Ratings distribution

5 stars

33%

4 stars

26%

3 stars

19%

2 stars

9%

1 star

12%

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Flexible Hours; no one looking over you shoulder; scavenger hunt and I love scavenger hunts; very easy going; nice pay(in 445 reviews)
  • "Good money when you get hours persistent work when there is work keeps you moving keeps you going very little dead time(in 328 reviews)
  • "Flexible schedule You accept the orders you feel are worth it Freedom Work individually You’re your own boss(in 289 reviews)
  • "Good tips and flexible schedule.(in 206 reviews)
  • "Great people to work with and learn from!(in 114 reviews)
Cons
  • "Instacart pay can be low and relies on tips to make the pay as generous as needed(in 459 reviews)
  • "No management to call(in 97 reviews)
  • "Also there is literally no benefits to working here and for all this I deduct 3 stars.(in 94 reviews)
  • "I have not shopped in a year bc the pay comes out to less than minimum wage now AND you're using your own vehicle!(in 52 reviews)
  • "Bad (no) training(in 51 reviews)

Ratings by Demographics

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Found 1,518 of over 7K reviews

Updated Dec 3, 2023

    1. 2.0
      Dec 3, 2023
      Senior IOS Developer
      Former Employee, more than 1 year
      San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      • Smart and hard-working people • Good name on your resume

      Cons

      • They will push you to ship as fast as possible • No product direction, but everyone is still scrambling

      1. 5.0
        Dec 3, 2023
        Recruiter
        Former Employee, more than 3 years
        San Francisco, CA
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Great benefits and good people

        Cons

        got laid off as jobs aren't always secure; I'd encourage people to diversify their income

      2. Join the Instacart team
        See Our Latest Jobs
        1. 3.0
          Dec 1, 2023
          Grocery Worker
          Former Employee
          Smyrna, GA
          Recommend
          CEO Approval
          Business Outlook

          Pros

          *Pretty good job *Very fast paced

          Cons

          *Team leader was never there when i needed help

          1. 5.0
            Nov 30, 2023
            Associate Product Operations Manager
            Current Employee, more than 5 years
            San Francisco, CA
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Great culture and community on this team. And the benefits are excellent (unlimited paid PTO as long as you get all your work done, good health/dental/vision, 6 months mat leave for moms (~4 for dads I think), lots of other bennies too), stock options

            Cons

            Gotta be careful of blackout trading windows to ensure compliance with insider trading laws now that we're public

            1. 5.0
              Nov 28, 2023
              Product Manager
              Former Employee, more than 3 years
              San Francisco, CA
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Opportunity to work on challenging real world problems.

              Cons

              Grocery is a challenging business.

              1. 1.0
                Nov 27, 2023
                Shift Lead
                Former Employee, more than 3 years
                Philadelphia, PA
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Independent Room for advancement Wonderful co-workers

                Cons

                Dangerous working conditions Not OSHA compliant No support from Upper management Must work all weekends No vacation Days

                1. 3.0
                  Nov 24, 2023
                  Driver
                  Current Employee, more than 5 years
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Flexible, you can do it whenever you like, occasional promotions

                  Cons

                  Used to be better 4 years ago but now that there’s so many shoppers they don’t pay as high and it’s hard to make profit when factoring in gas, time and issues along the way.

                  1. 3.0
                    Nov 23, 2023
                    Software Engineer
                    Former Employee, less than 1 year
                    Alexandria, Alexandria Governorate
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    good team and good environment

                    Cons

                    much work, time isn't enough to end work

                    1. 4.0
                      Nov 16, 2023
                      Area Manager
                      Former Employee, more than 5 years
                      Thrissur
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      well organised and disciplined process

                      Cons

                      very poor work life balance

                      1. 1.0
                        Nov 15, 2023
                        Cart Pusher
                        Former Employee
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        work your own hours. in store shopping is easy.

                        Cons

                        bad pay, dangerous locations, no seller support for common problems and constant app freezing and app issues

                      Viewing 1 - 10 of 1,518 Reviews
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                      Instacart Reviews FAQs

                      Instacart has an overall rating of 3.6 out of 5, based on over 6,742 reviews left anonymously by employees. 66% of employees would recommend working at Instacart to a friend and 51% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Instacart employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Instacart. This rating has decreased by -5% over the last 12 months.

                      66% of Instacart employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Instacart 3.8 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at Instacart to be benefits, coworkers, culture and the cons to be management .

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                      The Walt Disney Company

                      Anyone interviewed with Airbnb ? What’s the interview process and length of time like? Also, how soon did you hear back after your initial application?

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                      Human Resources Generalist

                      Hello everyone! I interviewed for a position back in the beginning of October. There were a few flags in the interview but I still followed up a week later and was told the company was taking there time with the interview process. Fast forward to this week, I get an invite for an in person interview that they set for a random date for a 2 hour time block. After two months of ghosting, should I attend the interview?

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                      Glassdoor has 6,742 Instacart reviews submitted anonymously by Instacart employees. Read employee reviews and ratings on Glassdoor to decide if Instacart is right for you.