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Instacart Reviews
Updated Aug 11, 2022
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Found 1,141 of over 5K reviews
73% Recommend to a Friend
77% Approve of CEO
Found 1,141 of over 5K reviews
Most Recent
- Popular
- COVID-19 Related
- Highest Rating
- Lowest Rating
- Most Recent
- Oldest First
Recommend to a Friend
Approve of CEO
Fidji Simo
148 Ratings
Opens the Fishbowl by Glassdoor site in a new window
Top Review Highlights by Sentiment
Pros
- "Flexible Hours; no one looking over you shoulder; scavenger hunt and I love scavenger hunts; very easy going; nice pay" (in 387 reviews)
Cons
- "Instacart pay can be low and relies on tips to make the pay as generous as needed" (in 323 reviews)
- "Also there is literally no benefits to working here and for all this I deduct 3 stars." (in 82 reviews)
- "Expect to spend enough money on your car that you end up making less than minimum wage." (in 41 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Instacart and is not affected by filters.
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- Current Employee, more than 1 year★★★★★
Pros
lenient, easy to start, and simple siude job
Cons
The batches or way to earn money is not guaranteed. Need to be in a good location
Continue reading - Current Employee★★★★★
Pros
Love the flexibility. I am able to set my own hours and work whenever I want. Also with gas prices, I can remain within a certain mileage.
Cons
A lot of competition with other shoppers.
- Current Employee, more than 1 year★★★★★
Pros
great culture and people to work with
Cons
pay can be more aligned to market
- Former Employee★★★★★
Pros
Work on my own time
Cons
Wish I could get paid more
- Current Employee★★★★★
Pros
Orders pay people shopping time
Cons
Rude Customers, Not enough pay
- Current Employee, more than 1 year★★★★★Featured Review
Pros
Instacart is inclusive and warm. In a virtual world these days, it can be weird to start and work anywhere, but Instacart did a good job in bringing me on board Instacart has regular meetings with the executive level team and everyone is encouraged to ask questions. It’s very transparent and open. I love this. Fidji also seems very genuine. I trust the board Instacart does a good job by its users and I feel like the company’s mission is noble and one I agree with. I’m excited to see how we can change the grocery industry
Cons
Some of the employees at Instacart seem to be there only for the pay check or stock options
Continue reading - Current Employee, more than 1 year★★★★★
Pros
You can choose your own hours, you can choose different areas to work
Cons
Amount of orders to choose from is never consistent, negative customer reviews effect orders seen
- Current Employee★★★★★
Pros
Great S-Team and leadership structure. Very optimistic and energetic
Cons
There are some discrepancies in titles and commiserate experience
- Current Employee★★★★★
Pros
I enjoy working Independently that works
Cons
Not enough batches for me to get
- Former Employee, less than 1 year★★★★★
Pros
None nothing worked for me
Cons
Everything sucks I mean everything
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Instacart Reviews FAQs
Instacart has an overall rating of 3.8 out of 5, based on over 5,494 reviews left anonymously by employees. 73% of employees would recommend working at Instacart to a friend and 56% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
73% of Instacart employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Instacart 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Instacart to be benefits, coworkers, culture and the cons to be management, compensation.
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