Institute of International Education Reviews | Glassdoor

Institute of International Education Reviews

Updated May 15, 2017
121 reviews

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3.0
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Institute of International Education President Allan Goodman
Allan Goodman
65 Ratings

121 Employee Reviews

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Pros
Cons
  • The pay is incredibly low, even for a non-profit (in 12 reviews)

  • High turnover rate and lack of support from upper management (in 10 reviews)

More Pros and Cons

  1. Helpful (3)

    "Great start for professionals"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leadership Development Program Associate in Washington, DC
    Current Employee - Leadership Development Program Associate in Washington, DC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Institute of International Education full-time (Less than a year)

    Pros

    -Great mission, work, and overall projects
    -Team is motivated, hardworking, and is willing to help (when the team is fully staffed)
    -A good balance of home life and work life.
    -There is an opportunity to learn new skills.

    Cons

    -There is no clear direction on process, procedure, or expectation . You just have to figure it out on your own.
    -Upper management can be disrespectful at times - especially the accounting department. There is a lot of theater that you have to tolerate. This also applies to your interaction with vendors and sub-contractors.
    -Other departments wait until the last minute to tell professional when things are due. As a result, you have to consistently follow up with them to make sure that your work is approved and processed. Or they will wait until the last minute.
    -Work load can fluctuate from month to month. Some months, you are so busy but sometimes you have very little work.


  2. "Transition"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Program Manager in Washington, DC
    Current Employee - Senior Program Manager in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Institute of International Education full-time (More than 10 years)

    Pros

    Great colleagues and mission, opportunity to connect with people from all over the world

    Cons

    transition and change are tough but roles and responsibility are beginning to clarify

    Advice to Management

    Create additional in person transition meetings - emails don't cut it


  3. Helpful (3)

    "Great non-profit, good work-life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Officer in Washington, DC
    Current Employee - Program Officer in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Institute of International Education full-time (Less than a year)

    Pros

    - Good work-life balance (if your team is fully staffed) and somewhat flexible work hours
    - Opportunities for growth, upward movement and networking
    - Enthusiastic, motivated colleagues who genuinely want to do great things for their programs and participants - you feel the community here
    - Good work ethic and good work product is noticed here, and bad behavior is not allowed to continue (unlike so many other non-profits in the area)
    - Limited tuition remission is available
    - Travel Fellowship and other opportunities for professional development

    Cons

    - No comp time even if you work crazy-long hours at times
    - Some programs have fairly standard and monotonous work (data entry) so choose your job wisely
    - Technology is so-so, but IT team is very helpful

    Advice to Management

    An official policy on comp time would be great (or flexibility for managers to allow this) - if staff are traveling or working 12+ hours each day for multiple days, a day of rest, not PTO, is in order. It would make for more productive trips and also boost morale during extremely busy times.


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  5. Helpful (8)

    "Currently dismal"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Institute of International Education full-time

    Pros

    Helpful coworkers who have interesting prior experiences
    Good benefits
    Strong mission and high profile programs--many of international education's flagship programs are run out of IIE (Boren, Fulbright, Humphrey, etc).

    Cons

    Massive reorganization is demoralizing employees, leading to the loss of talent
    Employees overwhelmed, little communication from upper management
    Low morale overall
    Technology needs to be better if one goal of reorg is to have offices in different locations work together

    Advice to Management

    Improve technology for meetings between different offices, clearly explain reasons and main goals to come out of reorg, examine how to improve overall morale.


  6. Helpful (4)

    "Run away if you can!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Officer in New York, NY
    Current Employee - Program Officer in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Institute of International Education full-time (More than 5 years)

    Pros

    The benefits are ok, and the paid time off is the best around.

    Cons

    The pay is by far the worst in the field. They treat their employees like slaves. There is minimal regard for treating people like humans, and at the end of the day all senior management cares about is themselves. They make a fortune, do no work, and have all the minions do all the work.

    Advice to Management

    Treat people like humans, not like slaves.


  7. Helpful (10)

    "Great people, Everything Else is Terrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Coordinator in Washington, DC
    Former Employee - Program Coordinator in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Institute of International Education full-time (More than a year)

    Pros

    Fantastic co-workers on program side
    Fulfilling work

    Cons

    Shockingly low salaries
    No room for growth
    Inflexible relocation policy
    Doesn't value employees
    Rigid bureaucracy
    Difficult clients
    Few opportunities for professional development
    Most staff underemployed and unchallenged
    Incompetent IT and HR Departments


  8. Helpful (8)

    "A Corporate Assembly Line With Non-Profit Salaries"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Officer in New York, NY
    Current Employee - Program Officer in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Institute of International Education full-time (Less than a year)

    Pros

    Good benefits. A friendly, diverse set of co-workers.

    Cons

    Boy are they screwing this up. What used to be a pleasant work environment has turned into an unnecessary nightmare. A completely inept new financial system was implemented in 2016 – software originally created for ordering car parts has been shoehorned in here, with NO initial modifications… because that would cost money. After a year of misery trying to adapt what were once simple tasks that now take much longer, they have decided to restructure the Institute… at a cost of millions of dollars in management dinners and travel retreats.

    Some sort of corporate brainwashing has convinced the powers that be that this is “the way to survive into the next century.” They are trying to create assembly lines rather than allowing personal oversight of individual programs, which has completely defeated staff who believed in the mission of IIE - to foster international education. Team members with decades of experience were shown the door, resulting in a constantly rotating young staff that keeps having to reinvent the wheel.

    The pay has always been low, but at least it was a pleasant workplace with a mission. The staff is very diverse… until you get to a certain level of management. And that’s as far as any minorities will get. The CEO means well, but he’s a politician who knows when to look the other way. A widely circulated anonymous letter outlining the inappropriate behavior of a VP only led to her promotion.

    Does this sound like a place you want to work?

    Advice to Management

    Get rid of the corporate Executives and get back to your original mission.


  9. Helpful (11)

    "A sinking ship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - 'Analyst' in Washington, DC
    Current Employee - 'Analyst' in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Institute of International Education full-time (More than 3 years)

    Pros

    PTO is pretty good; other benefits are so-so; 'Grow with IIE' model is a nice idea. The organization has a good grip on compliance, finally. Program staff are mission driven.

    Cons

    Senior and executive Management are out of touch. They allowed bad management run-a-muck and now people are not happy about the organizational restructure. There is no incentive for managers to come up with solutions for day to day activities. Professional growth is minimal despite claims the restructure would make it all better unless, of course, you are one of the 'chosen ones'. Pay is not great, good talent is walking out the door and no attempts are made to keep them. It is quite clear the restructure was an attempt to weed out low level staff with out having to layoff. People in general are unmotivated and the atmosphere is gloomy.

    Advice to Management

    There is no turning back now on the restructure. The least you could do and try to keep the good talent you have left. HR team should be prepared to counteroffer when people resign.


  10. Helpful (10)

    "DC Program Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Officer in Washington, DC
    Former Employee - Program Officer in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Institute of International Education full-time (More than a year)

    Pros

    Good mission, in theory. Execution is lacking.

    Cons

    Political, poor management, limited staff development or support.

    Advice to Management

    Change all the things - except in a way that doesn't make people miserable like the redesign.


  11. Helpful (5)

    "Good opportunities"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Institute of International Education full-time (More than a year)

    Pros

    Your experience varies based on what team and program you end up on. In general the hours are reasonable and the benefits are pretty good.

    Cons

    The rumor mill is strong in the absence of clear and present leadership.


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