Institute of International Education Reviews | Glassdoor

Institute of International Education Reviews

Updated July 18, 2017
127 reviews

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127 Employee Reviews

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Pros
Cons
  • Average to below average non-profit salary (in 12 reviews)

  • High turnover rate and lack of support from upper management (in 11 reviews)

More Pros and Cons

  1. Helpful (10)

    "A Corporate Assembly Line With Non-Profit Salaries"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Officer in New York, NY
    Current Employee - Program Officer in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Institute of International Education full-time (Less than a year)

    Pros

    Good benefits. A friendly, diverse set of co-workers.

    Cons

    Boy are they screwing this up. What used to be a pleasant work environment has turned into an unnecessary nightmare. A completely inept new financial system was implemented in 2016 – software originally created for ordering car parts has been shoehorned in here, with NO initial modifications… because that would cost money. After a year of misery trying to adapt what were once simple tasks that now take much longer, they have decided to restructure the Institute… at a cost of millions of dollars in management dinners and travel retreats.

    Some sort of corporate brainwashing has convinced the powers that be that this is “the way to survive into the next century.” They are trying to create assembly lines rather than allowing personal oversight of individual programs, which has completely defeated staff who believed in the mission of IIE - to foster international education. Team members with decades of experience were shown the door, resulting in a constantly rotating young staff that keeps having to reinvent the wheel.

    The pay has always been low, but at least it was a pleasant workplace with a mission. The staff is very diverse… until you get to a certain level of management. And that’s as far as any minorities will get. The CEO means well, but he’s a politician who knows when to look the other way. A widely circulated anonymous letter outlining the inappropriate behavior of a VP only led to her promotion.

    Does this sound like a place you want to work?

    Advice to Management

    Get rid of the corporate Executives and get back to your original mission.


  2. Helpful (10)

    "DC Program Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Officer in Washington, DC
    Former Employee - Program Officer in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Institute of International Education full-time (More than a year)

    Pros

    Good mission, in theory. Execution is lacking.

    Cons

    Political, poor management, limited staff development or support.

    Advice to Management

    Change all the things - except in a way that doesn't make people miserable like the redesign.

  3. Helpful (5)

    "Good opportunities"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Institute of International Education full-time (More than a year)

    Pros

    Your experience varies based on what team and program you end up on. In general the hours are reasonable and the benefits are pretty good.

    Cons

    The rumor mill is strong in the absence of clear and present leadership.


  4. Helpful (2)

    "Great Organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data and Reporting Officer in Washington, DC
    Current Employee - Data and Reporting Officer in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Institute of International Education full-time (More than a year)

    Pros

    -There is a generous benefit package
    -The salary is generally higher than other non-profits in the area
    -The organization has a rich history and remains a leader in the industry of international exchange
    -There are plenty of opportunities to grow professionally

    Cons

    -There is not an onboarding process for new employees
    -A confusing organization structure offers little oversight for employees and their supervisors
    -It might be a problem of the surrounding job market, but there is a lot of turnover causing employees who stay to scramble and struggle to manage or delegate extra portfolios

    Advice to Management

    Create a clear and consistent training program for new employees that catches employees when they start with the organization.


  5. Helpful (5)

    "Fascinating programs, but poor quality jobs"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC

    I worked at Institute of International Education full-time (More than a year)

    Pros

    -The programs are prestigious and very interesting
    -There are some interesting opportunities in terms of attending various events, etc.
    -Reasonable work/life balance

    Cons

    -Division of labor: the jobs (at least on the lower/middle end of the hierarchy) tend to be narrow in focus and repetitive. This great for people that enjoy structure and do not want to step outside their comfort zone (and also for people who have a lot going on in their personal lives), but its less great for people who want engaging and stimulating work.
    -The jobs tend to be low paid, but that is a symptom of the jobs being so narrow in focus and so admin heavy.
    -There is a micro management work culture, which needless to say is damaging to overall work culture.

    Advice to Management

    -Create more fulfilling and engaging jobs that involve a variety of tasks and activities. If that can't be done, then be more open about the type of work these jobs involve and more realistic about the skill level of employees that's needed for these roles. There's no sense in under-employing people.
    -Focus less on monitoring and measuring employees and have more trust in them.


  6. "IIE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Institute of International Education full-time (More than 3 years)

    Pros

    Dedicated to promoting internet education as a doorway to international relations. Great benefits, dedicated and helpful managers.

    Cons

    Salary is below average and staff shortages mean extra work.


  7. Helpful (2)

    "IIE Transition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Institute of International Education full-time (More than a year)

    Pros

    Great colleagues, good mission, help to foreign students

    Cons

    Lack of management transparency, poor HR team, lack of growth opportunities

    Advice to Management

    Be more open and transparent

  8. Helpful (1)

    "Great people, upper management lacking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Officer in New York, NY
    Former Employee - Program Officer in New York, NY
    Approves of CEO

    I worked at Institute of International Education full-time (More than a year)

    Pros

    The people who work on IIE's programs are intelligent and hardworking. Pretty good benefits.

    Cons

    Upper management doesn't really know what's going on at lower levels with the people who actually do the work. The org is going through a redesign, and upper management has not been very transparent. Either that or they still don't know what the redesign will look like. Pay is very low and HR doesn't let you negotiate salary.


  9. Helpful (1)

    "Good mission, lacks efficiency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Officer in New York, NY
    Former Employee - Program Officer in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great people, convenient location (near UN), the premiere American international scholar exchange (led by Fulbright program), in-house café as well as great restaurants nearby (not far from Waldorf-Astoria and others).

    Cons

    Temp workers come and go almost as often as permanent employees. Pay scale does not encourage employee longevity. Federal funding causes programs (and their staff) to come and go every few years. IIE was undergoing

    Advice to Management

    Attempt to hire fewer temp employees and offer better salaries to keep talent around. Otherwise the revolving door of young, inexperienced professionals (or unprofessionals, as the case may be) will ruin IIE's reputation.


  10. Helpful (7)

    "Bureaucratic, low wages, no overtime"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Officer in Washington, DC
    Current Employee - Program Officer in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Institute of International Education full-time

    Pros

    Great colleagues with interesting, diverse backgrounds. Interesting and meaningful work. They put an emphasis on professional growth within the company.

    Cons

    Profoundly bureaucratic with little care shown towards employees. A lot of inefficiency and red tape. High turn over is blamed on "grad school, or the DC job market" rather than the real reason- employees are poorly treated and poorly paid. I have worked many weekends and 12 hour days and not received any overtime or comp time for it, nor will I. Management is indifferent. IIE is now finally having to re-evaluate it's no-overtime policies thanks to the Federal Government's new rules regarding overtime. When a company has to change due to new Federal minimums it tells you something about that company- they would exploit salaried employees more if they were legally able to.

    Advice to Management

    Do not, as my manager has done, make employees out to mandatory lunches (at expensive restaurants) and then make the employees pay for themselves. Do not, as my manager has done, demand that employees return to work at 6:30 pm (for several hours) after already leaving for the day. If your employees just worked a 14 hour day, regardless of how it went, do not make them feel like they did a bad job.


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