Institute of Reading Development Reviews | Glassdoor

Institute of Reading Development Reviews

Updated Oct 28, 2019

To filter reviews, or .

3.3
49%
Recommend to a Friend
45%
Approve of CEO
Institute of Reading Development CEO Doug Evans (no image)
Doug Evans
90 Ratings
  1. Helpful (2)

    "experienced teachers need not apply"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Teacher in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Institute of Reading Development part-time for less than a year

    Pros

    teach reading to kids of all different ages

    Cons

    driving all day---poor training---burn out by July

    Advice to Management

    Hire seasoned teachers who know what they're doing instead of 21 year college grads only

    Institute of Reading Development2018-04-11
  2. Helpful (4)

    "Very disappointing - EC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Enrollment Coordinator 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Institute of Reading Development full-time for less than a year

    Pros

    They do have reading programs, so that’s something. They’ve invested a lot of time in their scripts, so that’s something.

    Cons

    All of the negative reviews are accurate. The technology is awful, slow, glitchy, and prone to breaking. They’ll micro manage you to the point where it’s nauseating. They’ll score you based on number of callers whose info you’ve capture, however, they’ll penalize you when their tech breaks down, when the caller hangs up, when the call never came through, when you get a butt dial, when you reject a call 3... minutes before the end of your shift. You get the idea. Numbers, not quality. Their marketing material leaves parents guessing. Many callers assume the course is free. Many callers are from low income areas and it’s pretty sad when they have a child that’s clearly struggling, but they can’t enroll them. They do offer scholarships in select areas, so that’s something. The script is absurdly long. I’m talking about 5 pages here. A lot of the verbiage is plain old hype and buzz words, which is often painfully obvious to the callers. You should expect calls with kids screaming in your ears and from people who are generally going about their day not expecting your 5 page sales script. If the caller doesn’t speak English, guess what? They expect you to throw that 5 page script at them anyway. At a minimum, get all of their personal details. Before long you’ll have a finely attuned ear for accents.

    Show More
    Institute of Reading Development2018-04-04
  3. Create your profile to get personalized information

  4. Helpful (1)

    "Work From home"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at Institute of Reading Development full-time

    Pros

    Work from home, with a flexible 7 day work week options (including two weekend days/month) schedule (you need 40h to make the said 20-30/h pay); quick training (6 days);

    Cons

    Use your computer and equipment; no benefits; all commission; short period of employment (March - July); want you to “study” all sorts of information before first interview without letting you know too much about the details of the job.

    Institute of Reading Development2018-03-01
  5. Helpful (5)

    "Great Job, Hard Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Instructor 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Institute of Reading Development full-time for more than a year

    Pros

    The kids are wonderful, the training is top notch, and the company provides a ton of support.

    Cons

    The work is physically exhausting--sometimes you're teaching for 10 hours without a break--and there is a lot of transport of materials that adds up to be more time and labor than expected.

    Institute of Reading Development2018-01-27
  6. Helpful (8)

    "Nice pay, but they are not honest about hiring and training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Teacher 
    Doesn't Recommend

    I worked at Institute of Reading Development full-time

    Pros

    Pay is good for a college student.

    Cons

    They may hire you and then let you go if there are not enough classes in your area. You have not control whatsoever over your schedule, it's like they expect you not to have a life for that summer.

    Institute of Reading Development2018-02-12
  7. "Great atmosphere to work in!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Enrollment Coordinator in Bangor, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Institute of Reading Development part-time for more than a year

    Pros

    The pros for me were working from my home office all the while having a great tech support team and customer service team just in case I needed guidance.

    Cons

    I really don't have any cons with the exception of some dropped calls which is beyond anyone's control.

    Advice to Management

    Keep up the great work.

    Institute of Reading Development2018-01-31
  8. Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Austin, TX
    Doesn't Recommend

    I worked at Institute of Reading Development part-time for less than a year

    Pros

    This is a work from home job.

    Cons

    Every con that has been posted about this company is true. The technology is old and difficult. The company is unsupportive when having technical issues. The management is rigid and does little to aid new employees in their development. The hourly rate quoted that salespeople earn is unrealistic. People were fired at a moment's notices. This was a complete waste of time on my part-time. Please consider... something with better training goals and better systems. When start you will receive calls from areas that can not afford their products and these people are completely upset that they can not purchase products to help their children read and they know they are doing this.

    Show More

    Advice to Management

    Come up with a new system.

    Institute of Reading Development2018-02-15
  9. "BEST WORK AT HOME JOB. HARD TO FIND A COMPANY LIKE THIS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Former Employee - Enrollment Coordinator in Highland Park, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Institute of Reading Development full-time for less than a year

    Pros

    The training was excellent and the staff is wonderful to work with. It is very difficult to find a legitimate work from home job but this company is honest and does what they say they will do. They help parents and kids that really benefit from our programs. Parents were very relieved that we can offer a service that really helps their kids.

    Cons

    The only downside is the seasonal position but they have a good reason. They don't want to interfere with kids school teachers so it is promoted during the summer months.

    Advice to Management

    Nothing everything is perfect but being asked back for the upcoming season would be my only advice.

    Institute of Reading Development2018-01-09
  10. Helpful (1)

    "Wonderful opportunity and Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Institute of Reading Development part-time

    Pros

    The training was very thorough and I received great support throughout my working hours. There is plenty of opportunity to increase pay through their bonus system. Absolutely loved being able to work with parents and prospective students in recommending the appropriate reading program based on levels and goals. Felt a sense of accomplishments and giving back to the overall community.

    Cons

    It’s only seasonal. Getting hired on for their summer session is very competitive.

    Institute of Reading Development2018-01-02
  11. Helpful (5)

    "Misleading sales practices and over priced product."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Sales Associate in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Institute of Reading Development

    Pros

    The classes are really there to attend so it's not a total scam.

    Cons

    They solicit their program as if there is no cost. People think they are getting a one on one tutor but are really being grouped with about 20 others. The money they charge is commensurate with private tutor not a group setting. The classes are pretty average at best.

    Advice to Management

    Stop misleading people that it is a free program. Cut your prices in half and take less of a salary if you truly want to help people.

    Institute of Reading Development2018-01-25
Found 311 reviews