Institute on Aging Reviews | Glassdoor

Institute on Aging Reviews

Updated August 25, 2018
34 reviews

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2.3
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J. Thomas Briody
17 Ratings

34 Employee Reviews

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  1. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Institute on Aging full-time (Less than a year)

    Pros

    Diversity, good environment to work

    Cons

    No parking in the building


  2. Helpful (1)

    "TOXIC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Institute on Aging full-time

    Pros

    The mission, the clients, the front line staff who do all of the work.

    Cons

    Absent leadership who don’t confront those not putting in their fair share. Endless mismanagement of resources, no real planning. No consistency the way people are treated... cliques. Board that don’t seem to get involved, but they should.

    Advice to Management

    IOA could be great... a real leader. Get rid of the good ol’ employees club and let new people take the org to the next level... you are wasting time and money.

  3. "Okay place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Institute on Aging part-time

    Pros

    Staff were good and caring to clients.

    Cons

    Upper management needs work to improve.


  4. "Like the reviews have said Horrific Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Institute on Aging full-time (Less than a year)

    Pros

    A lot of wonderful programs and services for seniors, if you are in the San Francisco area.
    Benefits are OK, not the best, but not the worst.
    Nobody knows what they are doing so you can make up your own procedure and manage yourself.
    Some really great team members.

    Cons

    Highest turn over rate I have ever experienced at any company.
    Horrible management. Nobody seems to know what they are doing. Their motto seems to be trial and error mentality constantly repeating itself.
    Home care department has no VP or anyone who knows what they are doing with inexperienced and under qualified directors.
    CEO and "upper management" are basically non existent.
    Low Pay- no bonus structure or raises.
    A lot of broken promises on improvements which never seem to get implemented
    No recognition, low morale, forced to take on multiple job responsibilities with no pay increase or appreciation.

    Advice to Management

    Board of directors needs to fire CEO and then middle management. Basically need to start over. Nobody is held accountable or trained on anything which is part of this vicious cycle. Need to do market analysis on salary, commission structure, and benefits.


  5. Helpful (2)

    ""Terrible Management""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend

    I worked at Institute on Aging full-time (Less than a year)

    Pros

    Nothing I can think of.

    Cons

    ~ Phone Counselors don't get any support from Management
    ~ Extremely toxic work environment


  6. Helpful (2)

    "Management appears Genuine heartless"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend

    I worked at Institute on Aging full-time

    Pros

    Great clientele that are well selected and obtain good services. Colleagues seemed friendly and hardworking overall despite factions.

    Cons

    Insensitive management does not exhibit care for participants welfare or appreciation for staff accomplishments. Middle management is non-existent. Higher level Manager, my clinical supervisor and colleagues blind sighted me without cause or recourse when apparently looking for an excuse to dump me ahead of probation period ending.

    Advice to Management

    Provide support and appreciation for hardworking staff to keep them on board, rather than hiring people you don't intend to keep due to politics and/ or discrimination. Giving feedback and opportunity to understand and remedy an issue, especially when an employee already demonstrates successful results and capacity to perform, can help stabilize and strengthen the workforce and worker morale can improve.


  7. "Cold Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Institute on Aging full-time

    Pros

    Helping seniors and the disabled. Passionate frontline workers.

    Cons

    Management is cold. They disregard you as a human being. It's all about the money. They will overwork you and cheat you from your salary if they can. They're excuse is to "keep the doors open." At least show respect to your employees, if that's the case. Not a family oriented organization.

    Advice to Management

    Success comes from REAL compassion for both your mission and employees.

  8. "Determined Employees"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Institute on Aging full-time

    Pros

    feeling of community in your department, coworkers were great, meaningful mission

    Cons

    people were burned out and high turnover rate


  9. Helpful (1)

    "Senior Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Institute on Aging full-time

    Pros

    A good place to acquire experience....and in no time at all you could easily advance from novice to resident expert. Knowledgeable professionals do pass thru, but don't stay very long.

    Cons

    The mission far exceeds the organization's capacity. Lacking talent in many key areas, it felt to me like a group of intelligent people trying to fill a bucket with water using a teaspoon, but the bucket has a slow leak.


  10. "Unclear Direction, Poor CEO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative in San Francisco, CA
    Current Employee - Administrative in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Institute on Aging full-time (More than a year)

    Pros

    Dedicated folks in social work programs, PACE, Friendship Line, Connect, Education and Elder Abuse Prevention. People working long hours, with not much opportunity for advancement or pay raises (some not for years)

    Cons

    Don't need both a CEO and COO. The CEO makes too much money, and his job (as well as his vision for IOA) is unclear. Home Care Dept is costly, and bleeding $.

    Advice to Management

    The Board should take a hard look at the leadership at the top, starting with the CEO. Ditch the faltering Home Care Dept, and contract this piece to already existing home care providers.


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