Instructure Reviews | Glassdoor

Instructure Reviews

Updated January 16, 2018
182 reviews

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4.5
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Instructure CEO Josh Coates
Josh Coates
153 Ratings

182 Employee Reviews

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Pros
  • Work life balance is good, people assume positive intent and we all work as a team - there is no blame game (in 13 reviews)

  • Great product, great leadership, great culture (in 20 reviews)

Cons
  • Because the company is growing at such a fast rate I feel like sometimes I take on more projects than normally would given to one person (in 8 reviews)

  • Still experiencing some growing pains (in 12 reviews)

More Pros and Cons

  1. "Great workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Instructure full-time

    Pros

    Culture, benefits, professionalism, fun, great place to work, remote work

    Cons

    Hard to move up quickly

    Advice to Management

    Keep doing good things, allow exploring new responsibilities


  2. Helpful (2)

    "ADM/SDR, Market Development and Marketing need to get it together"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Development Manager in Salt Lake City, UT
    Former Employee - Account Development Manager in Salt Lake City, UT
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Instructure full-time (More than a year)

    Pros

    Benefits are fantastic - 100% employer paid health and dental insurance, employee stock purchase plans, wellness programs, AAA membership, free lunches, free food in kitchens. Overall the company itself and the culture is fantastic.

    Cons

    There are some serious organizational flaws on the Market Development team. Commission structure changed multiple times while I was there, mostly to the detriment of my own commission bonuses. There are nearly nonexistent opportunities to advance in the department, or outside. It was a dead-end department. The team I was on had fairly low morale and hitting monthly commission goals was not easily attainable. There was also a lack of training provided by managers for the team to develop and be successful at their roles. Promotions seemed to happen arbitrarily where clearly qualified candidates would lose to clearly under qualified candidates. There is also a high negative attrition on the team due to above mentioned reasons.

    Advice to Management

    You need to take a serious look at how the market development team is run. There are fatal flaws in commissions, metric attainment, brand awareness in the marketplace, and potential for advancement.

  3. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Development Manager in Cottonwood Heights, UT
    Current Employee - Account Development Manager in Cottonwood Heights, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Instructure full-time (More than a year)

    Pros

    Amazing work environment and even better coworkers.

    Cons

    Some growing pains with new products launching

    Advice to Management

    Keep it up!


  4. Helpful (1)

    "Best Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Development Manager in Cottonwood Heights, UT
    Current Employee - Account Development Manager in Cottonwood Heights, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Instructure full-time (More than a year)

    Pros

    Instructure is by far one of the greatest companies you can work for, not only in Utah, but in the country.
    -Flexible work schedules
    -Lots of paid time off
    -PTO is unlimited (within reason)
    -BEST COWORKERS and even better managers
    -Products you actually believe in

    Cons

    -Growing period with the launch of new products

    Advice to Management

    I have LOVED working at Instructure and recommend it to all of those looking for a company that is making a difference.


  5. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Instructure full-time

    Pros

    Great environment, free food, learned a lot

    Cons

    Nothing that I can think of

    Advice to Management

    Keep it up


  6. "Truly -- great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Solutions Engineer in Salt Lake City, UT
    Former Employee - Solutions Engineer in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Instructure full-time (More than a year)

    Pros

    -Great culture
    -Smart leadership
    -Product is well received

    Cons

    Not massive salaries
    Don't move quite as fast as you want them to.


  7. Helpful (3)

    "Great Coworkers, Horrible Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Instructure full-time (More than 3 years)

    Pros

    The company offers amazing facilities and benefits. You'll never go hungry with the endless food available! Many of your coworkers will be hardworking, smart, and friendly people.

    Cons

    Mid-level management is awful. People are promoted to these positions based on nepotism and not whether or not they are actually good leaders. The company culture is gossipy, negative, and male focused. I (and many of my coworkers) experienced horrible instances of misogyny. For example, one coworker was told she shouldn't be worried about her job title because she should probably just be home with her children. The culture is also heavily influenced by the LDS church. As a non-LDS person, I found this off putting. I would have preferred if there was a greater separation between person and professional life.

    Advice to Management

    Hold middle managers accountable for company morale. You WILL lose excellent talent if you don't put the right people in these positions. Steer clear of those who are power hungry and instead promote people who enjoy being a manager.

    Instructure Response

    Nov 13, 2017 – Recruiter

    Wow, thank you for the very candid feedback. This is entirely contrary to the culture we have built at Instructure and I'm concerned to hear that you've had this experience. I do not take these... More

  8. Helpful (1)

    "Great Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Instructure full-time

    Pros

    Good culture, management, and co-workers

    Cons

    I can't think of a single one

    Advice to Management

    None


  9. Helpful (4)

    "Regional Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Director in Salt Lake City, UT
    Current Employee - Regional Director in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Instructure full-time (More than 3 years)

    Pros

    Incredible culture, work/life balance, and product innovation. Instructure truly is a company that understands easy-to-use technology is vital to the acquisition and retention of customers. Plus, just as much emphasis is maintained on the customer experience post-sale and leveraging the Community to ensure relevant innovation. Leadership is open and willing to listen if there is a better way. Benefits and pay match the industry norm with things like paid healthcare, HSA contributions, gym reimbursement, stock options, open PTO, etc.

    Cons

    While now a public company, culture remains important to Instructure. However, there are some growing pains with figuring out the new norm and hitting profitability. Still, leadership does a great job keeping employees informed, happy, and invested in the future.

    Advice to Management

    Continue the culture of transparency and support. Be sure to provide feedback and praise to employees and focus on career development.


  10. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Recommends
    Approves of CEO

    I worked at Instructure full-time (More than a year)

    Pros

    I was a remote employee at Instructure pre IPO. It had a great culture, people and products.

    Cons

    None. One of the best placed I worked.

    Advice to Management

    Great employees are the heart and soul of a company. As business needs change make an effort to retain talent in new roles.


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