Insulet Corporation Reviews | Glassdoor

Insulet Corporation Reviews

Updated Jun 5, 2019

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Found 104 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
55%
Recommend to a Friend
62%
Approve of CEO
Shacey Petrovic
11 Ratings
Pros
  • "Great product, fast growing company(in 17 reviews)

  • "Insulet is a fast paced and growing company with products that really save lives for both Type 1 and 2 Diabetics and cancer patients as well(in 8 reviews)

Cons
  • "upper management, company politics, favoritism, work-life balance(in 6 reviews)

  • "Upper management phased out Inside Sales and added that work to Omnipod Specialist(in 5 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (4)

    "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - QA Manager in Billerica, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Insulet Corporation full-time for less than a year

    Pros

    Insulet is a fast paced and growing company with products that really save lives for both Type 1 and 2 Diabetics and cancer patients as well. The senior management team genuinely care about patients and employees. Employees at all levels of the company are motivated to do their best for the products and the patients we serve. I truly think it's a great place and a wonderful opportunity for anyone wanting to join a company...

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    Cons

    I maybe stating the obvious, but it's a fast growing company and that means things change, evolve, and hopefully improve. People who don't like change need not apply. But... if you want to work somewhere that you can make a huge positive impact to both patients and the organization- come aboard.

    Advice to Management

    Continue working on training leaders to be receptive to changing and evolving processes.

    Insulet Corporation2018-12-02
  2. Helpful (1)

    "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Care in Acton, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Insulet Corporation full-time for more than 3 years

    Pros

    Fast paced environment, growing company

    Cons

    Can be busy, sometimes high workload

    Insulet Corporation2019-05-07
  3. "Great People and Great Teams"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Insulet Corporation full-time for more than a year

    Pros

    Strong team based environment. Excellent facilities. Effective Management.

    Cons

    Sometimes ask too much of employees. Very risk adverse. Needs better long term focus.

    Insulet Corporation2019-06-04
  4. Helpful (1)

    "Great place to work with great people!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Manager, Global PR & Field Programs in Acton, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Insulet Corporation full-time for more than 3 years

    Pros

    As a whole, the team of people from the senior executive team down is truly a great team of people. Approachable, friendly, fair, but with high expectations. The brand new, state-of-the-art facility is beautiful with room to expand. The location in Acton is super convenient and near eateries, gas stations, shopping, activities and living. And finally, the product is unique and truly live-saving and makes coming to work...

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    Cons

    Sometimes there is an obvious lack of resources and bandwidth.

    Advice to Management

    Keep up the good work!! I'm proud to work here!

    Insulet Corporation2019-05-20
  5. "Hope to be back in the future."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager QA in Westford, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Insulet Corporation full-time for more than 3 years

    Pros

    The product makes such a huge difference in so many lives, with potential to impact many more. There are many projects going on at any one time, so there’s plenty of opportunity to learn.

    Cons

    The company is experiencing growing pains, which is not unusual. As I’ve learned over the years, every company (as do most relationships) has their own version of dysfunction, it’s just a matter of whether or not you can live with your company’s particular dysfunction, and, hopefully, be an agent for positive change. From my perspective, there is some truth in all of the recent reviews, both the positive and negative...

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    Advice to Management

    Do more to keep your talented and passionate employees from leaving. Many high potential employees in my department have left the company recently for well-deserved promotions.

    Insulet Corporation2019-06-05
  6. Helpful (4)

    "Great became good then became poor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales Manager in Acton, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Insulet Corporation full-time for more than 3 years

    Pros

    Excellent product and currently the only real tubeless pump on the market. The clinical advantages far outweigh the higher ongoing price. Nice new office in Acton. Bright spot is the Re-Order team if you are lucky enough to get a position there (strong director, strong senior management, well trained/competent Supervisors).

    Cons

    Unfortunately a lot of cons. Favoritism is rampant in most departments. You don't get promoted on merit, you get promoted by kissing the right butt. Good and tenured people are leaving because they don't want to lessen themselves and follow that route. Because of this, the wrong people get promoted into roles they aren't ready for and don't understand. Leads to a lot of unnecessary micro managing and frustrated...

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    Advice to Management

    Stop being terrible? Hold yourself accountable to the same standards you hold your reps (show up on time, avoiding blocked days off, caring about your job and other human beings besides yourselves). This used to be such a good company, people really liked coming to work and interacting with the patients and their peers. Now everyone is dead eyed and afraid to speak up . The Senior Team (CEO, CFO, COO) really needs...

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    Insulet Corporation2019-05-24
  7. Helpful (2)

    "Still has growing pains"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Systems Engineer in Acton, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Insulet Corporation full-time for more than a year

    Pros

    Building up a great employee engagement program

    Cons

    Can be a very "cliquey" environment beholden to Wall Street promises

    Advice to Management

    Listen to your employees when you ask for their advise and they give it to you

    Insulet Corporation2019-05-01
  8. Helpful (2)

    "Great place to work with really great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Finance Manager in Acton, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Insulet Corporation full-time for more than a year

    Pros

    The people here are great - genuine, fun and very focused on doing great work. Other reviewers have focused on the pace and growth - all true. But it’s a stellar group of people pulling off big things. I’m having a blast.

    Cons

    Seems like everyone is new - and the place is quickly outgrowing itself.

    Advice to Management

    Keep hiring great people, give them support and tools to do their jobs and get out of their ways.

    Insulet Corporation2019-04-26
  9. Helpful (4)

    "Zero leadership since previous CEO retired"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Insulet Corporation full-time for more than 3 years

    Pros

    Really good, dedicated employees; all motivated and driven to help people with diabetes. Stock has skyrocketed, so if you have equity, you are doing well. New office is nice.

    Cons

    The positive stock performance masks some real issues here. Lack of leadership, across the organization, abounds, as employees do jobs they were never meant to do, in the hopes of getting promoted into the role they are already doing. VPs and SVPs don't show up to meetings and ignore emails. Everyone just accepts it and moves on by trying to find someone else to weigh-in. Overall the leadership team is weak. A few bright...

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    Advice to Management

    Make decisions and move forward boldly. Allow people to hire the team they need to deliver results. The company is growing rapidly, yet to hire the people necessary to do the job, you have to go through endless red tape. When other patch pumps and competitors hit the market, the company's flaws will be laid bare. Don't wait for that to happen to fix the issues now.

    Insulet Corporation2019-05-04
  10. Helpful (3)

    "Great Product/leadership needs work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Territory Manager 

    I worked at Insulet Corporation full-time for more than 3 years

    Pros

    Great product Improving lives on a daily basis Fantastic colleagues

    Cons

    Workload is unmanageable Quotas are unrealistic Don’t pay enough—even when you blow out quota

    Advice to Management

    Stop trying to everything at once. Focus on a couple areas to improve, get those solid and then move on

    Insulet Corporation2019-04-13
Found 104 reviews