Insurance Office of America Reviews in Longwood, FL | Glassdoor

Insurance Office of America Longwood Reviews

Updated October 1, 2016
9 reviews

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Longwood, FL

1.8
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Heath Ritenour
1 Rating

9 Employee Reviews

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  1. Helpful (1)

    "Commercial Lines CSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Longwood, FL
    Current Employee - Anonymous Employee in Longwood, FL
    Recommends
    Positive Outlook

    Pros

    Christian based company with high standards, expectations, and a true passion for their clients. They actively and generously give back to the community and the world. The owners live by the company mission statement and encourage the staff to be the best in the field. They care. We have the best technology and a great IT support staff to keep us current and quickly resolve any technical issues. The staff they have selected work great together and the atmosphere is positive. The pay is good and the company encourages a healthy work-life balance and healthy lifestyles. I am blessed to work for IOA. If you are a team player, hard worker, and serious about your career in insurance, then you will fit right in!

    Cons

    I could use a processor for the administrative functions to free up more time for more detailed responsibilities.

    Advice to Management

    Keep being encouraging and grateful for the work the people do...your positive feedback makes the hard work rewarding.


  2. Helpful (3)

    "Too many chiefs .... not enough Indians!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Account Representative in Longwood, FL
    Former Employee - Insurance Account Representative in Longwood, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Insurance Office of America full-time (More than 5 years)

    Pros

    Insurance is a great profession and everyone needs help with their policies.

    Location is central

    Pay and benefits are average

    Cons

    There is not ample management or Human Resources representation and as an employee, you really work and report to individual 1099's that don't work even for the company.

    If they have a large book .... they can act anyway they want because it's all about the bottom line and the money! Some actually even fire employees and/or cause employees to get fired or demoted. It happens all too often.

    Advice to Management

    Support the employees that are really doing the job for the customers.


  3. Helpful (4)

    "There are better places"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Longwood, FL
    Former Employee - Anonymous Employee in Longwood, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Insurance Office of America full-time (More than 10 years)

    Pros

    Very few if any. There are some good hard working employees there.

    Cons

    No commitment to it's employees. Everything is about the producers, bottom line and acquisition of other agencies. Management is non-existent. The company is run by it's 1099 producers. There are no growth opportunities for its employees.

    Advice to Management

    Stop catering solely to the producers and start caring more about the staff.


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  5. Helpful (3)

    "Run"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounts Receivable in Longwood, FL
    Former Employee - Accounts Receivable in Longwood, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Insurance Office of America full-time (More than 8 years)

    Pros

    Coming into the company you'll be paid more for the same position than the people who have been there for years.

    Cons

    Hard work doesn't pay off here. There's little to no chance for moving up in the company. There's not really any "bonuses" to mention except the small Christmas bonus and maybe a small contingency bonus in the first quarter of the year, otherwise there's nothing. Long term you're looking at just a 3% raise every year (if you're lucky) and more work than you can keep up with. Only the negatives are acknowledged and hard work is rarely, if ever, noticed.

    Advice to Management

    Stop focusing on growing larger when your foundation is beginning to crumble.


  6. Helpful (5)

    "Your only good if you benefit their bottom line."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Longwood, FL
    Former Employee - Sales in Longwood, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Insurance Office of America full-time (More than 5 years)

    Pros

    Used to be a great place to work. I eventually realized unless you make them money or have a seat on the board your going nowhere.

    Cons

    Management can be extremely disrespectful and get away with yelling at employees, belittling employees and borderline sexually harassing employees.

    Advice to Management

    Stop rewarding yourselves with ridiculous bonuses, fancy cars, and lavish dinners and consider paying your employees what their worth. Make your employees feel valued instead of lining your pockets.


  7. Helpful (4)

    "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Longwood, FL
    Former Employee - Account Manager in Longwood, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Insurance Office of America full-time (More than 3 years)

    Pros

    Most producers are easy to get along with but most were young and needed educating. Employee functions that HR put on were nice and community related.

    Cons

    Personal growth is very limited, the were family oriented but lost site of that. The acceptable time frames to return a call to management was less than 30 minutes no matter what you are doing even when you are training. I've seen management yelling at others in front of the entire office. No acceptable ever! For such a large office its very quite god for bid you are caught standing talking to a co-worker about anything.

    Advice to Management

    Have personal meetings when there is a problem instead of letting the entire office know. Get back to reality and a 30 minute call back time is not necessary any longer end of day would be sufficient. Try to relax!


  8. Helpful (6)

    "They claim they do what's right, they do the opposite."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President Producer in Longwood, FL
    Former Employee - Vice President Producer in Longwood, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Insurance Office of America full-time (More than 3 years)

    Pros

    If you are a producer and have a decent sized book of business, this could be a good place to go as they have a lot of markets.

    Cons

    They've gotten too big for their own good. They nickel and dime the producers to death with various expenses. (Rent, WC, E & O, lease your own computer, Zywave, etc) It will easily cost you $800+ a month to work there. Watch out for the board. They like to put on a face of "Doing the right thing" and that they have a strong set of values, but they're the biggest group of hypocrites in the industry. Probably the most unethical company that I have ever worked for.

    Advice to Management

    GFY


  9. Helpful (3)

    "Good place to learn, but not really grow!"

    Star Star Star Star Star
    • Career Opportunities
    Former Employee - Account Executive in Longwood, FL
    Former Employee - Account Executive in Longwood, FL

    I worked at Insurance Office of America full-time (More than a year)

    Pros

    Large organization that is still employee focused.

    Cons

    Despite their efforts turnover is high!

    Advice to Management

    Focus on developing talent it's easier than constantly having to replace people when they find a better place to work!


  10. Helpful (3)

    "Started out great then change of management loss sight."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Longwood, FL
    Current Employee - Anonymous Employee in Longwood, FL
    Doesn't Recommend

    Pros

    Liked that they were family oriented. Have lost sight of that.

    Cons

    No Communication. No pay increases.

    Advice to Management

    Communication.



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