Insurance Office of America Reviews | Glassdoor

Insurance Office of America Reviews

8 reviews

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Heath Ritenour
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8 Employee Reviews

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  1. Helpful (2)

    "Other places are better."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Work hours are ok. Benefits are ok. Learned a few things here and there. Some people are nice.

    Cons

    Management doesn't listen. No one is really listening to the employees. Pay could be better. No opportunity for growth. Being too corporate. Cube world. And they are small! Used to be good but they changed.

    Advice to Management

    Listen to your employees.


  2. Helpful (3)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager
    Former Employee - Account Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Insurance Office of America full-time (More than 3 years)

    Pros

    Commute was fairly easy, CE classes held in house, company has a few sponsored events throughout the year.

    Cons

    Pay is low for the amount of workload and responsibility. Reviews not given when due. Many unfriendly coworkers, some of who left throughout the year, quietly. Computer systems are slow. For 8 hours a day we sit at a computer on very uncomfortable chairs. Not much training for new hires. Management leaves a lot to be desired, as they are out of touch treat non management as below them.

    Advice to Management

    Treat your employees well and they will stay. This applies to working environment, payscale (which is below average) and perks most corporations offer such as flex time, local reduced price gym memberships and normal hours (we were 9-5 until IOA bought us out).

  3. Helpful (3)

    "Not Recommended"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    The base pay is decent, but that is about all that can be said about this company for the pros.

    Cons

    The on-boarding process for new hires leaves a lot to be desired, The people in the office are not very friendly or welcoming to new hires. No real management interaction. Lack of a clear plan of action of what is expected from a new employee. Training to use company systems is non-existent.. Benefits such as holidays, vacation, sick time, 401k are sub-par compared to other companies in the marketplace.

    Advice to Management

    Provide training and listen to your employees to ensure they have the tools they need to do their job well


  4. Helpful (3)

    "Great for clients - Terrible for Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager
    Current Employee - Account Manager
    Doesn't Recommend
    Neutral Outlook

    I have been working at Insurance Office of America full-time (More than 8 years)

    Pros

    Very successful company. Numerous markets available for clients. As far as employment, the co-workers are very helpful. 401K and ESOP are provided. Insurance education/annual updates are covered financially.

    Cons

    Upper management has lost touch with it's employees and it's own mission statement. No room for advancement. Although promotions and raises are discussed, they are hardly ever given. The work load is off the charts. No training is provided unless an Account Manager takes time out of their busy schedule to teach. The medical insurance is sub-par and it changes every year. Nothing is consistent.

    Advice to Management

    Take care of your employees. Despite how much a client may love their agent, the Account Managers and Assistants are the faces of your company. If employees are unhappy, they leave and the more that leave, the clients will grow weary with the constant changing. They will question the success of the business and become more inclined to leave as well. Bettering your company not only includes bettering incentives, benefits, and promotions for your employees, but also your practices. Follow through - stop giving empty promises.


  5. Helpful (6)

    "Beware!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Marketing Specialist in Altamonte Springs, FL
    Former Employee - Senior Marketing Specialist in Altamonte Springs, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Insurance Office of America (More than 3 years)

    Pros

    Decent perks, ample parking, and good location.

    Cons

    Corruption from the executive level. Too much politics.

    Advice to Management

    Value your employees.


  6. Helpful (4)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Longwood, FL
    Former Employee - Account Manager in Longwood, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Insurance Office of America full-time (More than 3 years)

    Pros

    Most producers are easy to get along with but most were young and needed educating. Employee functions that HR put on were nice and community related.

    Cons

    Personal growth is very limited, the were family oriented but lost site of that. The acceptable time frames to return a call to management was less than 30 minutes no matter what you are doing even when you are training. I've seen management yelling at others in front of the entire office. No acceptable ever! For such a large office its very quite god for bid you are caught standing talking to a co-worker about anything.

    Advice to Management

    Have personal meetings when there is a problem instead of letting the entire office know. Get back to reality and a 30 minute call back time is not necessary any longer end of day would be sufficient. Try to relax!


  7. Helpful (4)

    "Good place to learn, but not really grow!"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Account Executive in Longwood, FL
    Former Employee - Account Executive in Longwood, FL

    I worked at Insurance Office of America full-time (More than a year)

    Pros

    Large organization that is still employee focused.

    Cons

    Despite their efforts turnover is high!

    Advice to Management

    Focus on developing talent it's easier than constantly having to replace people when they find a better place to work!

  8. Helpful (3)

    "Started out great then change of management loss sight."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Longwood, FL
    Current Employee - Anonymous Employee in Longwood, FL
    Doesn't Recommend

    Pros

    Liked that they were family oriented. Have lost sight of that.

    Cons

    No Communication. No pay increases.

    Advice to Management

    Communication.


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