Insurity Reviews | Glassdoor

Insurity Reviews

Updated July 18, 2017
10 reviews

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Insurity CEO Jeffrey Glazer
Jeffrey Glazer
5 Ratings

10 Employee Reviews

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Pros
  • I know my contributions really make a difference internally and for my clients (in 4 reviews)

  • Free parking in Hartford is a rarity but this place has it (in 4 reviews)

Cons
  • The company no longer supports the idea of cost of living pay increases or across the board raises (in 5 reviews)

  • Work/life balance is simply an HR marketing scheme (in 5 reviews)

More Pros and Cons

  1. Helpful (1)

    "Business Systems Analyst"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Insurity full-time

    Pros

    Small division of a larger company, close work relationships

    Cons

    Management had their favorites. Those people could get away with anything. The others not on the list were let go.


  2. Helpful (6)

    "So much potential that is not be utilized efficiently"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    There is a LOT of potential at Insurity. It is a smaller company and because of that, processes, time management and workplace management sometimes fall by the wayside. There is GREAT opportunity in so many areas of the company. People are friendly, work VERY hard, and want to do what it is right for the company. Cons aside (and yes there are more of those) - the people and the intriguing/challenging work - make this company enjoyable.

    Cons

    Unfortunately, no time is given to opportunities for improvement. Workload is overwhelming for staff and because of that, management is unable to put in new processes, train staff efficiently, and develop a more agile and robust architecture which would reduce workload on employees in the long run, and allow for a larger revenue stream. Employee needs fall on deaf ears, as new clients are continued to be taken on, and work piled up. Concerns, when brought to management and HR attention, are dismissed. Essentially, there is no work/life balance. Very high rate of turn-over. It is not heroic to work an 80 hour week. Clearly there is an underlying theme of mismanaged projects and overworked staff. Until the root of the cause is addressed, this cycle will continue. It is unfortunate because it really is a good place to work, despite mismanagement.

    Advice to Management

    Employees make a company. The more empowerment and appreciation an employee feels, the more they will produce. Processes and improvements need to be made in order to ensure high talent does not walk out the door. If one employee has an issue, that should be addressed with the employee. If 10 have that same issue, it should be addressed with the management and company. A change NEEDS to be made. You can not institute change while enforcing the same old patterns.

  3. Helpful (5)

    "There's high turn-over for a reason"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hartford, CT
    Current Employee - Anonymous Employee in Hartford, CT
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Insurity (More than 3 years)

    Pros

    If you're a capable employee, then job security is yours at Insurity. The company is growing, and most managers are comfortable with employees working from home as necessary. The culture within the company is cooperative and since there are new hires joining with great frequency, people are used to helping "the new kid on the block".

    The company does a good job of trying to make the office "comfortable"/convenient - free parking, a very large lunch area with plenty of refrigerators and microwaves, free coffee/tea and popcorn whenever anyone wants to make it. Throughout the year there are company-sponsored lunches and various contests.

    Cons

    The bottom line is this....the harder you work, the more work you are given but that hard work does not necessarily translate to compensation. "Pay for Performance" is what executive management stands behind to explain why raises are not given each year and why bonuses are often less than 50% of target (this is from an already low eligible percentage, 5% or less, of salary). There are NO performance reviews to outline goals or achievements and compensation, including the random "spot bonuses", seems to be at the whim of management. When employees express dissatisfaction, they are told to talk with their manager. HR seems to stay out of the picture.

    There are 2 buckets of top talent - those that have been there for years and know all of the random, undocumented components of the system and those that join and leave after 18 months. It is a revolving door.

    Executive management is out of touch with the employee base. Executives sit in a special area of the office, have specialized parking (i.e. right next to the building instead of across the street where the "commoners" park), and have access to a dedicated kitchen that's filled with bottled water and soda. Scheduled "all employee" meetings are frequently cancelled. It is extremely rare to see any executive walking around the general employee area.

    Advice to Management

    Understand and accept that you can impact the very high attrition by adjusting your compensation policy, accepting the work/life balance, and providing real opportunities to top employees (and that doesn't mean just giving them more to handle). And finally, come down to earth and touch base with the employees that are helping to make you successful.


  4. Helpful (3)

    "Tech company that wants to do more with less"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Hartford, CT
    Current Employee - Anonymous in Hartford, CT
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Insurity full-time

    Pros

    Free coffee, snacks, decent benefits, good company events
    Some people are allowed to work remote

    Cons

    Tech skills get eroded and you become less marketable.
    Unless you're planning to retire from there you need to move on quick


  5. Helpful (1)

    "Insurity' workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Hartford, CT
    Former Employee - Business Analyst in Hartford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    real and sincere people with good work ethics

    Cons

    life work balance is not in the dictionary, somewhat unrealistic goals

    Advice to Management

    positive reinforcement is a great tool


  6. Helpful (2)

    "Quality Assurance Consultant Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Small company that has the ability to make quick decisions and depending on the manager will let you work independently.

    Cons

    As a software vendor, from my perspective, sacrifice quality for the sake of the "deal" with the client. Little ability to say no to the clients demands regardless of the supports in place to make it happen with quality.

    Advice to Management

    Trust who you hire. Listen to experienced advice. Don't loose any more good people.


  7. Helpful (4)

    "Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Insurity full-time

    Pros

    It's a fast paced work environment which almost never slows down - boredom should never be an issue. The employee benefits package is fair from a cost perspective.

    Cons

    The company has been sold several times and is now owned by private equity companies. The company no longer supports the idea of cost of living pay increases or across the board raises. Based on the results of the last several years, management is NOT willing to share company profits with employees.

    Advice to Management

    Management is willing to say thank you to it's employees and makes statements that we appreciate you. However, those statements are meaningless if you aren't going to give pay increases for 2 to 4 years at a time when the company has record profits.

  8. Helpful (6)

    "Good people, Uncaring Senior Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor
    Former Employee - Supervisor
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Insurity full-time (More than 5 years)

    Pros

    The people in the trenches are all really good to work with. Lots of people that know quite a lot about the business. You can get experience with quite a lot of different things, being technical or business.

    Cons

    Senior leadership only cares about making sales. Just want to push something out the door no matter what it is or how buggy it is so you can move on to the next thing. Lots of pressure to work until you are burned out. Everyone has to take a lot of shortcuts to achieve deadlines and this results in very fragile systems

    Advice to Management

    Take some time and slow down. Put more effort into producing quality rather than just talking about quality. Look at more long term revenue, even if it is less in the short term, long term revenu just equates to better company stability.


  9. Helpful (3)

    "Smoke and Mirrors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Policy Support in Hartford, CT
    Current Employee - Policy Support in Hartford, CT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Insurity full-time (More than 3 years)

    Pros

    Free parking in Hartford is a rarity but this place has it. Talented staff. Flexibility to work different hours in the office or remote. Great place for lemmings. Beautiful historical building.

    Cons

    Out of touch leadership. Driven by dates instead of quality. Hunger Games mentality. No place for advancement. Loyalty is encouraged by statements like "there are plenty of people out there looking for jobs." Long work hours are expected but not rewarded. If you have new forward thinking ideas you need not apply. No work/life balance. Performance reviews are meaningless.

    Advice to Management

    Employees are people too. Do you even know our names?

    Insurity Response

    May 6, 2013 – Recruitment Lead

    Our culture at Insurity allows individuals to voice any and all concerns or questions regarding advancement, career progression, work life balance, our performance review process or anything else... More


  10. Helpful (3)

    "Insanity is expecting different results from the same actions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Dallas, TX
    Former Employee - Analyst in Dallas, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Insurity full-time (More than 5 years)

    Pros

    With some notable exceptions, everyone below director level is a pleasure to work with.

    Cons

    Management turn-over is extreme, leading to incoherent strategy and planning.

    Advice to Management

    Short term gains are not worth the long term pain.


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