Integra Telecom Reviews | Glassdoor

Integra Telecom Reviews

Updated August 11, 2017
250 reviews

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Pros
  • good benefits, nice people, lol (in 18 reviews)

  • great people on the floor; opportunity to solve lots pf problems creatively if your management supports it; (in 15 reviews)

Cons
  • Upper management needs to commit to one business plan (in 15 reviews)

  • Constant change without any improvements in processes or customer service (in 13 reviews)

More Pros and Cons

  1. "Company's direction is gone.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Service Manager in Denver, CO
    Current Employee - Field Service Manager in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Integra Telecom full-time (More than 8 years)

    Pros

    Great people at mid level and below...

    Cons

    Upper management and board fail to recognize what makes a company run efficiently and effectively.

    Advice to Management

    Focus on the people that make this company operate....


  2. "Good Start job up for B2B sales people"

    StarStarStarStarStar
    Former Employee - Outside Sales Executive in Phoenix, AZ
    Former Employee - Outside Sales Executive in Phoenix, AZ

    I worked at Integra Telecom full-time (More than a year)

    Pros

    Company provided very good on the job training. Learned B2B sales from the ground up. Work to life balance was good. Never worked on weekends.

    Cons

    Not much pay.. Directions from manager changed frequently. Technology couldn't keep up with the demands. At that time too many sales reps in a restricted territory. Lots of cold calling.

  3. "Could be great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Integra Telecom full-time

    Pros

    Vision of turning the company around

    Cons

    In a slump while trying to change the direction of the company


  4. "Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Castle Rock, CO
    Former Employee - Anonymous Employee in Castle Rock, CO

    I worked at Integra Telecom (More than 8 years)

    Pros

    Good company back in the days when had yearly raises, let you work from home

    Cons

    Good company back in the days when they used to care about employees but no raises in forever, stop matching 401k

    Advice to Management

    Listen to front line employees, take care of your existing employees to help prevent alot of turnover


  5. Helpful (1)

    "Good company but is changing fast"

    StarStarStarStarStar
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Support Specialist in Golden Valley, MN
    Former Employee - Sales Support Specialist in Golden Valley, MN
    Doesn't Recommend

    I worked at Integra Telecom full-time (More than 10 years)

    Pros

    Good benefits and good people. Very much enjoyed my job.

    Cons

    Restructuring and losing very good, long term employees. It is a guessing game for now. Really use careful consideration if joining the organization.

    Advice to Management

    To many senior executives that do not know what the other lower management and employees really do and how they impact the business. They may be getting a taste of it now.


  6. Helpful (2)

    "they moved my cheese too many times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Integra Telecom full-time (More than 10 years)

    Pros

    Great immediate co-workers and management! Some of the most dedicated employees ever; hard workers and committed to serving their customers!

    Cons

    Constant re-org, regular layoffs, reduced many employee incentives (401k match, cheap anniversary gifts, tuition reimbursement, training, no merit increase) no advancement opportunities.

    Advice to Management

    It's sad to see what was once a great company now a business that has lost all morals and values. It's not funny to sit in an all hands meeting right after a mass 40% layoff just to hear your SVP chuckling about the situation. Sure build your million dollar home at the expensive of your frontline workers' sweat...4 years and counting and majority of us still has not seen one merit increase.


  7. Helpful (1)

    "Don't bother applying"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Location from my home, co-workers

    Cons

    The most toxic place I have worked.

  8. Helpful (1)

    "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Integra Telecom full-time (More than 8 years)

    Pros

    Great management with real advancement opportunities. I believe a fair wage for the job.

    Cons

    Upper management needs to commit to one business plan.

    Advice to Management

    Pick a business plan and stay with it.


  9. "Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Lafayette, CO
    Former Employee - Product Manager in Lafayette, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Integra Telecom (More than a year)

    Pros

    They pay and benifit competitively.

    Cons

    Bad company and management with no support politically

    Advice to Management

    Get focused


  10. Helpful (2)

    "I fell into a burnin' ring of fire. I went down, down, down and the flames went higher."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Support Specialist in Golden Valley, MN
    Current Employee - Sales Support Specialist in Golden Valley, MN
    Doesn't Recommend
    Negative Outlook

    I have been working at Integra Telecom full-time (More than a year)

    Pros

    The company culture is really nice. Lots of Spirit activities, pot lucks, bbqs, happy hours, and other morale building events. Casual dress, casual work environment, the people are the best. Everyone is willing to help everyone.

    Cons

    So many layoffs, the most recent was about 40% of their staff. They are trying to move the company in a new direction and several of their locations look to be closing their doors any day now.

    Frequent restructures in upper management, hard to keep track past your direct supervisor. In 2 years was under 3 different Orgs, had 3 CEOs, and witnessed many other title changes.

    Advice to Management

    Be honest with your staff, stop running your company into the ground following a plan that didn't work, look into the people you are laying off instead of laying off entire teams.


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