Intelius Reviews in Bellevue, WA | Glassdoor

Intelius Bellevue Reviews

8 reviews

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Bellevue, WA

2.0
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Naveen Jain
7 Ratings

8 Employee Reviews

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  1. "B-level product and people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Bellevue, WA
    Former Contractor - Anonymous Contractor in Bellevue, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intelius as a contractor

    Pros

    If you're just putting in time at a job to collect a paycheck, then this will be a good place for you. People don't arrive early, take off at 4:45, and by Friday at 4:30, the place is empty. Of course, you still need to perform, but no one there was busting themselves to go above-and-beyond the call of duty.

    Cons

    First, only work here if you're not ethically challenged. The data they sell is pure crap, so the customer churn (and threats) is high. Then, the people who work there (including the executive team) are all B-level. The few ambitious and smart people I saw, they took off to other jobs. So, you're getting people who are just cranking through. This means the level of innovation is low, and slow. The pay is about 85% of the market rate, so of course, those with the smarts take off to better opportunities.

    Also, for better or worse, this is a data-driven company. It's good to see they're using a basis of decision making, but at times, I saw them make sub-standard decisions to optimize the data they reported to the board.

    Advice to Management

    Keep up with your competitors; improve the accuracy of your data; implement a customer satisfaction policy.


  2. Helpful (3)

    "Nepotism and a cult of personality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Bellevue, WA
    Former Employee - Project Manager in Bellevue, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Intelius full-time (More than 3 years)

    Pros

    Regular paycheck, good team of individual contributors
    Good benefits

    Cons

    Lots of nepotism, with friends and family of executives filling roles that they aren't qualified for.
    Big cult of personality around Naveen Jain (much of it supported by Naveen himself).
    Poor career/ascension management.

    Advice to Management

    Hire qualified people, not friends and family

  3. Helpful (2)

    "Software Engineer Perspective"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Bellevue, WA
    Current Employee - Software Engineer in Bellevue, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Intelius full-time (More than 3 years)

    Pros

    Good work life balance, flexible hours, competitive pay. Friendly employees who socialize often and actually enjoy each other's company.

    Cons

    Poorly managed, company seems to be moving in reverse and losing market share. Extremely poor culture that has developed where no one does anything beyond the bare minimum. Technically stagnant. Lack of cooperation and decision making ability amongst managers results in much longer than reasonable product delivery times. Lack of advancement opportunities in large part due to the stagnation of the business.

    Advice to Management

    Fire technically incompetent middle management. Be more proactive about promoting good engineers, and about giving them the decision making power to push product life cycles at a more rapid pace. Find new business verticals that appeal to a wider audience and position us for longer term success rather than clinging to the currently dying background check vertical.


  4. Helpful (2)

    "Good engineers, but shady business practices and low pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Bellevue, WA
    Former Employee - Software Engineer in Bellevue, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Intelius full-time (More than a year)

    Pros

    Excellent operations and release staff
    Some very good developers on board (You can learn quite a bit)
    Opportunity to work on a product used by millions of people

    Cons

    Very political culture
    Some positions at the company were obviously filled as a favor, not because of competency
    Focus on making money, even to the detriment of customers
    Below market rate pay


  5. Helpful (3)

    "Sr. Program Mgr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Program Manager in Bellevue, WA
    Former Employee - Senior Program Manager in Bellevue, WA
    Disapproves of CEO

    I worked at Intelius full-time (More than a year)

    Pros

    work-life balance, friendly folks, no much pressure

    Cons

    low pay, shady business practice, sub quality techies


  6. Helpful (1)

    "lame people and no room to advance"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Bellevue, WA
    Former Employee - Software Engineer in Bellevue, WA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    - Very low stress level, typical 9 - 5 office hours. Rarely need to work overtime.
    - Easy to survive, too many slackers around this company, some so-called engineers and dev managers don't even know the basics. Which means no matter you are a fresh grad or entry level engineer, you will find yourself better than a lot of people here.

    Cons

    - Salary and benefit are way below industry standard
    - No room to grow, never haven't anyone get prompted during my time. However, they prompted a bunch of people because most talented hard workers left in the past few months.
    - Expect to work with some noobs, this company still has some smart, hard working people, but you can count them with one hand. If you are unfortunate enough to work with one of the dev manager who only knows cowboy coding, good luck.
    - Work with very legacy, hard to maintain code, while not being allowed to change anything as they are your manager's babies.
    - Bad reputation, virtually no one knows Intelius and it has pretty bad reputation in Wall Street. IPO is simply a joke.

    Advice to Management

    Keep the good guys and get rid of the "older, wiser" boys.


  7. Helpful (1)

    "Confusing environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Bellevue, WA
    Current Employee - Product Manager in Bellevue, WA
    Doesn't Recommend
    No opinion of CEO

    Pros

    The compensation is fair but would not attach any value to option grants. Was slated to go public but that is unlikley now.

    Cons

    Lack of direction from leadership.

  8. Helpful (2)

    "A Career Stepping Stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bellevue, WA
    Former Employee - Anonymous Employee in Bellevue, WA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Overall the company is filled with hard working individuals who are great at their jobs. However, the executive team and upper management are disorganized and only concerned about the bottom line. The company has the potential to make great products but they are more concerned with tricking their customer base and making sub-par products as quickly as possible.

    Cons

    The executive and management team want to create products that do not work, are designed with technologies and UIs from the 90s and want it all done "yesterday." Working throughout the company-it was all disorganized and ran by individuals with little expertise and knowledge. Directors may have been working for 5 years and lead whole product and business groups...how does that work?

    There is rarely any room the advance, and if you do the only thing that changes is your title and you work longer hours. Expect to take a $10,000 pay cut and bonuses average to 1-2% and are not given on what you provided to the company but more on favoritism. So if you are not in the "boys" club there is no room for advancement.

    Advice to Management

    Create products that users actually want and need. Hire experienced employees and not newly graduated individuals. Your sub-standard products and "advertising" that is more trickery say a lot about the company. Clean up your image and more people would want to actually work there.

    Most importantly, pay your employees industry standard salaries and they'll stay longer than a year.


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