Intelius Reviews in Bellevue, WA | Glassdoor

Intelius Bellevue Reviews

18 reviews

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Bellevue, WA

2.2
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Naveen Jain
15 Ratings

18 Employee Reviews

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  1. Helpful (2)

    "If you're going to work there, do not take a customer service position."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Representative in Bellevue, WA
    Former Employee - Customer Care Representative in Bellevue, WA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The pay is OK. The people that work there are nice. On Friday's they have a Tiki Bar with beer.

    Cons

    No internet, no email, no break room that has a sink in it, they do not promote from within, they don't even post their open positions on their website, most of their customers are pissed off. Their product is way over priced and not that accurate. You are micro-managed and treated like a POS when you work in the customer service department.

    Advice to Management

    Don't eat yellow snow.


  2. Helpful (4)

    "Shady Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Bellevue, WA
    Former Employee - Engineer in Bellevue, WA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    They seem to have money to throw around. Facilities are nice.

    Cons

    Very shady business that is suspicious of new employees as they are always scared of the next lawsuit. People are a very strange bunch.

    Advice to Management

    Stop doing shady things and skirting the law. Senior management does not seem to have any scruples at all.


  3. Helpful (4)

    "Company with potential, no longer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bellevue, WA
    Former Employee - Anonymous Employee in Bellevue, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intelius full-time

    Pros

    Pros here include: Decent parking compensation program. Near Bellevue bus. Engineers on call get comped on cellular bill. Some smart folks work here who want to do good. Facilities and working areas are pretty new. Working on the 22nd or 16th floor offers good views of Bellevue.

    Cons

    Baggage with a number of older projects, products and botched aquisitions. Lots of wild hair side projects to make a quick buck. Lack of concern for customer and delivering a quality product. Management will lie about a number of things to cover up issues with the company. Lack of willingness to admit failure to improve the business. Company also has a tendency to go low on compensation. Lately employee attrition has been high. Lack of respect for the CEO in the region. Intelius is not a well liked business in the region.

    Advice to Management

    Focus on one product and remove distractions. Learn from your mistakes, and become more accountable to your employees. They know when you make mistakes, so addressing them and making a plan to succeed in the future is key. Get a CEO who's focused on the company's success. The current one is focused on a number of projects. Intelius/Inome seems to be a side project.


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  5. Helpful (1)

    "Nightmare Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Bellevue, WA
    Former Employee - Manager in Bellevue, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intelius (More than 3 years)

    Pros

    Fast and start up feel with opportunities if you want to run hard at projects.

    Cons

    Since the acquisition and shake out of the team, the remaining management team is a study in ineptness and back stabbing demoralization. No one I know would or should work here.

    Advice to Management

    Quit.


  6. Helpful (4)

    "Very poor leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bellevue, WA
    Former Employee - Anonymous Employee in Bellevue, WA
    Doesn't Recommend
    Negative Outlook

    I worked at Intelius full-time (More than 3 years)

    Pros

    Good teamwork among engineers and manager level employees. Good work-life balance and good benefits.

    Cons

    Inept leadership team. It is a sinking ship in an industry where it could easily be successful if they just did a few things right. No customer focus, no innovation, no direction. Upper management (new CEO) does nothing to inspire good work from his team.

    Advice to Management

    Advice to Board of Directors: Get a new CEO


  7. Helpful (2)

    "A Career Stepping Stone"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bellevue, WA
    Former Employee - Anonymous Employee in Bellevue, WA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Overall the company is filled with hard working individuals who are great at their jobs. However, the executive team and upper management are disorganized and only concerned about the bottom line. The company has the potential to make great products but they are more concerned with tricking their customer base and making sub-par products as quickly as possible.

    Cons

    The executive and management team want to create products that do not work, are designed with technologies and UIs from the 90s and want it all done "yesterday." Working throughout the company-it was all disorganized and ran by individuals with little expertise and knowledge. Directors may have been working for 5 years and lead whole product and business groups...how does that work?

    There is rarely any room the advance, and if you do the only thing that changes is your title and you work longer hours. Expect to take a $10,000 pay cut and bonuses average to 1-2% and are not given on what you provided to the company but more on favoritism. So if you are not in the "boys" club there is no room for advancement.

    Advice to Management

    Create products that users actually want and need. Hire experienced employees and not newly graduated individuals. Your sub-standard products and "advertising" that is more trickery say a lot about the company. Clean up your image and more people would want to actually work there.

    Most importantly, pay your employees industry standard salaries and they'll stay longer than a year.


  8. Helpful (1)

    "Confusing environment."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Bellevue, WA
    Current Employee - Product Manager in Bellevue, WA
    Doesn't Recommend
    No opinion of CEO

    Pros

    The compensation is fair but would not attach any value to option grants. Was slated to go public but that is unlikley now.

    Cons

    Lack of direction from leadership.


  9. Helpful (1)

    "lame people and no room to advance"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Bellevue, WA
    Former Employee - Software Engineer in Bellevue, WA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    - Very low stress level, typical 9 - 5 office hours. Rarely need to work overtime.
    - Easy to survive, too many slackers around this company, some so-called engineers and dev managers don't even know the basics. Which means no matter you are a fresh grad or entry level engineer, you will find yourself better than a lot of people here.

    Cons

    - Salary and benefit are way below industry standard
    - No room to grow, never haven't anyone get prompted during my time. However, they prompted a bunch of people because most talented hard workers left in the past few months.
    - Expect to work with some noobs, this company still has some smart, hard working people, but you can count them with one hand. If you are unfortunate enough to work with one of the dev manager who only knows cowboy coding, good luck.
    - Work with very legacy, hard to maintain code, while not being allowed to change anything as they are your manager's babies.
    - Bad reputation, virtually no one knows Intelius and it has pretty bad reputation in Wall Street. IPO is simply a joke.

    Advice to Management

    Keep the good guys and get rid of the "older, wiser" boys.


  10. Helpful (3)

    "Sr. Program Mgr"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Program Manager in Bellevue, WA
    Former Employee - Senior Program Manager in Bellevue, WA
    Disapproves of CEO

    I worked at Intelius full-time (More than a year)

    Pros

    work-life balance, friendly folks, no much pressure

    Cons

    low pay, shady business practice, sub quality techies


  11. Helpful (2)

    "Good engineers, but shady business practices and low pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Bellevue, WA
    Former Employee - Software Engineer in Bellevue, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Intelius full-time (More than a year)

    Pros

    Excellent operations and release staff
    Some very good developers on board (You can learn quite a bit)
    Opportunity to work on a product used by millions of people

    Cons

    Very political culture
    Some positions at the company were obviously filled as a favor, not because of competency
    Focus on making money, even to the detriment of customers
    Below market rate pay


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