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Intelliloan Reviews

Updated Apr 24, 2023

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Found 171 of over 171 reviews
3.7
68% Recommend to a Friend
74% Approve of CEO

Found 171 of over 171 reviews

3.7
68%
Recommend to a Friend
74%
Approve of CEO
Intelliloan President Darryl Preedge (no image)
Darryl Preedge
104 Ratings

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Commercial Customer Service Representative

What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.

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Top Review Highlights by Sentiment

Pros
  • "Great management and great rates.(in 17 reviews)
  • "Pay is good but still not enough for people to stay due to horrible management.(in 14 reviews)
  • "The people are all very friendly, managers are available to train you, plus the environment is like being with a group of friends.(in 11 reviews)
  • "Friendly work environment(in 11 reviews)
  • "I mean, a job is a job, but I can honestly say that I enjoy coming to work every day, my coworkers are great.(in 7 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Intelliloan and is not affected by filters.

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  1. 5.0
    Former Employee, more than 8 years

    great

    Jan 12, 2023 - Jr loan processor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    very nice people overall !

    Cons

    nothing bad to say about these kind people

    Be the first to find this review helpful
  2. 1.0
    Former Employee, more than 1 year

    CEO

    Apr 24, 2023 - Mortgage Loan Officer in Irving, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They did not have any

    Cons

    The CEO is extremely greedy and ignorant. The use bait and switch tactics.

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  3. Join the Intelliloan team
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  4. 1.0
    Former Employee, less than 1 year

    Horrible Management and Business Practices

    Nov 17, 2022 - Home Loan Specialist I in Irving, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Higher than average pay but that is due to very high turnover due to obnoxiously strict standards.

    Cons

    Management was horrible as they would scream and curse at you to follow their obnoxious script that is so robotic the other clients would get very fed up and hang up immediately. You also would call that person multiple times a day as you were on a dialer that would non stop ring saying the exact same thing you just told them verbatim with no change in wording and gave zero leeway in it. Any sort of change or leeway would cause for immediate reprimand from management with foul language and a write up. It was one of my first days and I immediately was hounded for this. After leaving the branch they went under and now they are barely keeping it afloat. WARNING LOOK SOMEWHERE ELSE!

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  5. 4.0
    Former Employee

    good place to learn the business

    Feb 21, 2023 - Customer Service Representative in Irvine, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    ceo cares about your success and is involved in your growth and learning as a MLO

    Cons

    culture can be very competitive and somewhat cut-throat

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  6. 2.0
    Former Employee, more than 1 year

    Nothing

    Feb 8, 2023 - Mortgage Loan Officer in Irving, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Money in a good market

    Cons

    not great leads when I worked there

    Continue reading
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  7. 3.0
    Former Employee, more than 1 year

    Overall Good

    Jan 9, 2023 - Mortgage Loan Processor in Orange, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Laidback atmosphere in the office

    Cons

    Limited overtime if you want to work it

    Be the first to find this review helpful
  8. 1.0
    Former Employee, more than 1 year

    Over worked, under paid, greedy CEO

    Nov 1, 2022 - Loan Officer in Irving, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Chance to learn the industry I suppose

    Cons

    CEO Darryl cheats you off your commissions by limiting your comp, changes comp plans for his own gain and benefit and under pays with unrealistic goals. Will work you like a dog and loans will not be processed in time in order to make a living. Worst company to work for, better off anywhere else.

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  9. 1.0
    Former Employee, less than 1 year

    RUN DON'T WALK

    Jul 29, 2022 - Loan Advisor in Costa Mesa, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The office was/is well located and clean

    Cons

    Micro managing at it's worst Compensation based on verbal conversation was much different than how may digits were on first paycheck, me and several others that I joined there all had the same experience. The owner likes to fire people, and if you had not signed (never seen anything like it) an absurd document indicating that if you were...fired? you as an ex-employee would be responsible for licensing fees that were paid on your behalf!! This was never mentioned/discussed before the fact, and if not signed by the then employed loan officer? immediate termination. I am other LO's that I worked with all had the same experience, and since I singed under duress (as well as the fact that is is ridiculous) they pursued me and others in small claims. Upper management treats employees as numbers, little to no regard for what is called - fair

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  10. 3.0
    Current Employee, less than 1 year

    Solid Opportunity

    Aug 2, 2022 - Home Loan Specialist in Orange, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    For someone entering the mortgage industry, Intelliloan provides a solid foundation and training program. When hired you're expected to utilize sales techniques and interpersonal skills to learn how to originate a loan and become comfortable speaking with borrowers. While doing so, you are also expected to study and pass the NMLS exam. This exam allows you to originate and become a loan officer officially. With a mere a 53% general pass rate for the exam, Intelliloan holds over 95% passing for its new hires. One thing that also sets them apart from other companies is the base pay for entry level candidates. For many other companies the base salary for an entry level position is $15-18 dollars an hour. At Intelliloan it is $26.23 with benefits such as dental, vision, medical, and 401k. For a job out of college it stands as more of a career opportunity starting out than many other lenders.

    Cons

    While pay is more competitive for an entry level position, there are still things to note. One of which being that like other sales jobs when moved over to a sales floor as a loan officer the pay structure will be more commission based. This can be good and bad. Good for high output employees looking to make a lot of money. Bad for high output employees looking to make that same amount of money in a volatile market. The market and economy play a huge role in the company, it seems to be in direct correlation to morale. Times, such as now, when the rates have risen and pay checks have decreased have created a stressful environment for all. Like other companies, Intelliloan shifts with the market and lay offs can and will happen-- it's inevitable. From personal experience I had even been laid off as well as 30 others from Intelliloan (then hired back after two weeks of stress). Overall though, this should be expected when entering the mortgage industry not just Intelliloan.

    Continue reading
    2 people found this review helpful
  11. 1.0
    Former Employee, less than 1 year

    Wasted my precious time here

    Mar 17, 2022 - Mortgage Loan Officer in Costa Mesa, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I don’t have anything good to say about this company. I wish them good luck. They will need it. They don’t have any loan officers, even their seasoned ones quit.

    Cons

    Management can be rough, and let you go at any given time. They make you pay back your licensing right away or you get letters in the mail from them trying to sue you. Their process is long, you may be stuck in the customer service department for 3-4 months, then they have a section called academy after that, where you are a loan officer for the company but with less pay than an LO. Usually an LO is there from 3-4 months as well, and then you have to beg them to move you up as an official LO. Be ready to be stuck not making real commission for a long time. Commission caps out at $1,250 once you are an LO, and hourly goes down. I don’t write reviews but they go out of their way to make my life difficult after being a loyal worker there so I can only play the same ball game with them and will continue to do so. They’ve lost all their seasoned LOs due to the comp structure. Bad experience for me.

    Continue reading
    2 people found this review helpful
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Intelliloan Reviews FAQs

Intelliloan has an overall rating of 3.7 out of 5, based on over 171 reviews left anonymously by employees. 68% of employees would recommend working at Intelliloan to a friend and 64% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Intelliloan employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Intelliloan. This rating has decreased by -1% over the last 12 months.

68% of Intelliloan employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Intelliloan 3.1 out of 5 for work life balance, 3.6 for culture and values and 3.7 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Intelliloan to be culture, management, career development and the cons to be work life balance .

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Glassdoor has 171 Intelliloan reviews submitted anonymously by Intelliloan employees. Read employee reviews and ratings on Glassdoor to decide if Intelliloan is right for you.