InterContinental Hotels Group Reviews in Boston, MA | Glassdoor

InterContinental Hotels Group Boston Reviews

Updated October 2, 2016
8 reviews

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Boston, MA

4.0
Star Star Star Star Star
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Approve of CEO
InterContinental Hotels Group CEO Richard Solomons
Richard Solomons
2 Ratings

8 Employee Reviews

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Pros
Cons
  • None overall; consider work-life balance contingent on the position as some roles require extensive travel (in 18 reviews)

  • long hours and arguments with others (in 25 reviews)

More Pros and Cons

  1. "Great place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern in Boston, MA
    Former Intern - Anonymous Intern in Boston, MA
    Recommends
    Positive Outlook

    I worked at InterContinental Hotels Group as an intern (Less than a year)

    Pros

    A 4-Diamond luxury hotel on the waterfront.
    Overall great learning and professional-growth experience.

    Cons

    No cons to share about this organization.


  2. "hotel maintenance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Morning Engineer in Boston, MA
    Current Employee - Morning Engineer in Boston, MA
    Recommends
    Positive Outlook

    I have been working at InterContinental Hotels Group full-time (More than 10 years)

    Pros

    no layoff, solid 401K plan. uniforms are washed for you, and free meal daily

    Cons

    no free parking, no overtime, extreme micromanagement of department, lacks team work

    Advice to Management

    strongly recommend going UNION


  3. Helpful (1)

    "I enjoyed working at the InterContinental Boston. The atmosphere is good and the people are great."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Server in Boston, MA
    Current Employee - Food Server in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The hourly pay in addition to tips is great!

    Cons

    The convenience of the uniforms is great but the uniforms themselves are not the best.


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  5. "Great summer job between college semesters"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barback in Boston, MA
    Former Employee - Barback in Boston, MA
    Recommends
    Approves of CEO

    I worked at InterContinental Hotels Group full-time (Less than a year)

    Pros

    I had great leadership and a lot of opportunities to grow and learn in the hospitality industry. Compensated well for the work done.

    Cons

    Working a lot during undesirable hours, but that comes with working the service industry.


  6. "As a seasonal bartender I was still treated like a regular employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Bartender in Boston, MA
    Former Contractor - Bartender in Boston, MA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at InterContinental Hotels Group as a contractor (More than a year)

    Pros

    They pay is great, your colleagues are great, there is a team mentality, and it's a great space in a beautiful location.

    Cons

    Service industry hours are tough, scheduling was always a problem (especially with the high-turnover rate of managers/supervisors).

    Advice to Management

    Make the mid-level management positions more appealing so that you can hold onto talented people!


  7. Helpful (2)

    "Intercontinental Hotel Boston"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food and Beverage Supervisor in Boston, MA
    Current Employee - Food and Beverage Supervisor in Boston, MA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at InterContinental Hotels Group full-time (More than 3 years)

    Pros

    Great Company, and great benefit.

    Cons

    The management is not perfect. Sometimes, they have no clue what they are doing.

    Advice to Management

    Hire good managers who are capable to run business and have more interpersonal skills


  8. Helpful (2)

    "Very good experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Boston, MA
    Current Employee - Manager in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time (More than 5 years)

    Pros

    Very good workplace with great benefits and good pay. You are treated well and can move up quickly if you are motivated.

    Cons

    Since you are in a big corporation, there are always limits to what you can do, the red tape is quite large around here.

    Advice to Management

    Treat this less like a corporation and more like a standalone place.


  9. Helpful (1)

    "InterContinental, you create the Experience!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sous Chef in Boston, MA
    Current Employee - Sous Chef in Boston, MA
    Recommends
    Approves of CEO

    Pros

    you are able to be creative in your work. Althought there are standards to follow, the idea is to be your own. Create an experience for the guests. People want to get the real experience when they travel. InterContinental main focus, is to achieve that, in an elegant and refine place, without feeling stuffy. Each hotel has it's own character/ feel. InterContinental is a world wide company, so you could literaly travel the world working for them. I can say that I've had the opportunity to travel work/leisure on to differents hotels, and every where that I go, is always a new and exciting experience. Live, eat and Sleep @ the InterContinental.

    Cons

    i have non to mention

    Advice to Management

    Communication is the key to success. Listen to your staff, they might have the solution and/or ideas to make it a better place.



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