InterContinental Hotels Group Reviews in New York, NY | Glassdoor

InterContinental Hotels Group New York Reviews

Updated November 13, 2017
12 reviews

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New York, NY

4.6
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InterContinental Hotels Group CEO Keith Barr
Keith Barr
1 Rating

12 Employee Reviews

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Pros
Cons
  • None overall; consider work-life balance contingent on the position as some roles require extensive travel (in 23 reviews)

  • long hours and arguments with others (in 30 reviews)

More Pros and Cons

  1. "So professional."

    StarStarStarStarStar
    Current Employee - Banquet Server in New York, NY
    Current Employee - Banquet Server in New York, NY

    I have been working at InterContinental Hotels Group part-time (More than a year)

    Pros

    Teamwork really works there. the great benefits they give their employees and an organizational system that works well.

    Cons

    I dont know any there.

    Advice to Management

    Just Thank you.


  2. "Valuable Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cocktail Server in New York, NY
    Former Employee - Cocktail Server in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at InterContinental Hotels Group full-time (More than a year)

    Pros

    Great pay and co workers
    Valuable training

    Cons

    Grueling schedule at times
    Rotating management staff

  3. "Great Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Income Au in New York, NY
    Current Employee - Income Au in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time (More than a year)

    Pros

    Open door policy , PTO, Good Payout.

    Cons

    Nothing i have experienced so far.

    Advice to Management

    Keep up the good work!!


  4. Helpful (2)

    "Very professional hotel company; values employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at InterContinental Hotels Group full-time (More than 3 years)

    Pros

    This company had some very good benefits as well as salary structure. They were a cut above many other hotel companies in employee relations and benefits. The Intercon brand is super.

    Cons

    The company was more geared towards franchise hotels relative to reporting as opposed to managed properties. I felt some other companies had much better daily reports.

    Advice to Management

    Don't lose any more management contracts to Highgate. Need to have some more savvy VPs in the field.


  5. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in New York, NY
    Former Employee - Intern in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at InterContinental Hotels Group part-time

    Pros

    Great environment with a very friendly staff, fun place to work, and you can't beat the employee discount at IHG hotels worldwide!

    Cons

    It is a massive company, so there are naturally some issues with upper level management. Some disorganization can cause problems with task delegation.

    Advice to Management

    Some more care may want to be put in towards hiring people that fit a specific set of skills instead of constantly trying to place people under whatever needs attention.


  6. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Associate in New York, NY
    Current Employee - Front Desk Associate in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time (More than a year)

    Pros

    Great place to work, lots of benefits, hard working culutre. managers really care about you!!! Free meals, 401K

    Cons

    I can not think of one reason why anyone would not want to work for InterContinental Hotels group, The second largest hotel chain in the world.

    Advice to Management

    Keep up the great work!


  7. "bartender"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bartender in New York, NY
    Former Employee - Bartender in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at InterContinental Hotels Group full-time

    Pros

    flexible schedules, some room for growth or training for better position.

    Cons

    pay was below average for the amount of work you have to do.

    Advice to Management

    improve commission structure.

  8. "Many chanllenges,not a chance for advancement due to many European values and standards of what is acceptable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Office in New York, NY
    Former Employee - Front Office in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great employees, even some great managers have come through the door unfortunately, they don't usually stay as they have the potential to making some great improvements to the Barclay instead of just creating another bullet point on their resumes.

    Cons

    High turnover of management, lack of shared important information between departments. Some managers where just awful they stayed a long time

    Advice to Management

    Be better at the hiring process, Good management comes in all shapes, sizes and nationalities


  9. Helpful (2)

    "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook

    I worked at InterContinental Hotels Group full-time (More than a year)

    Pros

    Nice office environment, free dry cleaning, lunch, good work life balance

    Cons

    No long term planning, always putting out fires, needs to be more proactive instead of reactive, makes for a tense and uncomfortable work environment when things get rough


  10. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in New York, NY
    Former Employee - Assistant Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at InterContinental Hotels Group full-time (More than a year)

    Pros

    Values of the company are really nice. Friendly work environment.

    Cons

    No cons as such to mention.

    Advice to Management

    Be as you are. You are great!


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