InterContinental Hotels Group 1,127 Reviews | Glassdoor

InterContinental Hotels Group Reviews

Updated February 25, 2017
1,127 reviews

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Full-time Part-time

3.8
Star Star Star Star Star
Rating Trends Rating Trends
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Approve of CEO
InterContinental Hotels Group CEO Richard Solomons
Richard Solomons
389 Ratings

1,127 Employee Reviews

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Pros
Cons
  • None overall; consider work-life balance contingent on the position as some roles require extensive travel (in 18 reviews)

  • long hours and arguments with others (in 25 reviews)

More Pros and Cons

  1. "Great Company. Work relations depend on management and ownership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fda
    Current Employee - Fda
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at InterContinental Hotels Group full-time (More than a year)

    Pros

    Customer Service experience, learning the hotel industry, incentives and promotions where applicable

    Cons

    low pay, no invenctives, depending on whether or not the property is franchise owned management and ownership could be poor

    Advice to Management

    Treat your employees well, they earn those enrollments and reviews.


  2. "Executive Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at InterContinental Hotels Group full-time

    Pros

    Great Team and Great Bosses

    Cons

    To make sure everything is ok by IHG guidelines


  3. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Atlanta, GA
    Current Employee - Engineer in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time (Less than a year)

    Pros

    Has been a great place to work and to create and improve

    Cons

    As any big company in the engineering side some flows need to be updated, but that is constantly improving


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Many wonderful folks to work with

    Cons

    Hard to move up the latter

    Advice to Management

    Promote from within


  6. "A small review of what we do at Holiday Inn Express."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Housekeeper
    Current Employee - Housekeeper
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at InterContinental Hotels Group part-time (More than a year)

    Pros

    I think one of the best reason to work at our hotel is the flexibility of how it works with my scheduled. Another reason is the ease of work that we do there, anyone can learn this job. It also pays better then most places starting out. The benefits of being able to stay at a hotel for cheaper then the actual price of a room is also a perk.

    Cons

    The only problem is there is not much room for growth. Its a good place to start but is not something that someone can do forever.

    Advice to Management

    I think that management should concentrate more on the employees life goals and current needs then telling them selves when are we going to have to hire someone new. I have worked hard for IHG for over a year and have not seen much gain. I have been able to make it by, but i feel like there isn't many take home benefits with the job. I think considering a bi-annual raise instead of a yearly one would be a good place to start.


  7. "Vice President"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at InterContinental Hotels Group full-time (More than 3 years)

    Pros

    Significant opportunity for growth from within.

    Cons

    Constant change - adds to the pro though because it creates growth opportunities for people.

    Advice to Management

    You are doing it right.


  8. "Analytics Manager"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Flexible working hours, friendly environment and good leadership.

    Cons

    Salary might be lower than the other companies for the similar function.


  9. "#LifeAtIHG"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Owner in Atlanta, GA
    Current Employee - Senior Product Owner in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time

    Pros

    Room to be yourself encourages all employees to bring their best and most authentic self to work. This empowers employees to share a diversity of ideas and think through multitudes of possible solutions. Plus, it puts you in the direct path of amazing people!

    Cons

    With so many high achievers, it can be a challenge to differentiate yourself as the over achiever you are.

    Advice to Management

    Open door policy


  10. "Wonderful Workplace"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time (More than 8 years)

    Pros

    Great employer that practices what it preaches in terms of "Room for You". Good benefits, great work environment, opportunities for growth.

    Cons

    Upper management has tended to change fairly regularly which has allowed the companies priorities to not be as focused as they should.


  11. Helpful (5)

    "Good place to work to start your career"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at InterContinental Hotels Group full-time

    Pros

    Good benefits and hotel discounts

    Cons

    Must work weekends and holidays



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