InterContinental Hotels Group Reviews | Glassdoor

InterContinental Hotels Group Reviews

Updated September 19, 2018
1,673 reviews

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3.7
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InterContinental Hotels Group CEO Keith Barr
Keith Barr
223 Ratings

1,673 Employee Reviews

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Pros
Cons
  • "Work life balance is not too great" (in 28 reviews)

  • "Long hours and stressful day-to-day operations" (in 37 reviews)

More Pros and Cons

  1. "Tons of Opportunity!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at InterContinental Hotels Group full-time

    Pros

    Abundance of resources
    Self Paced - Autonomy

    Cons

    Large organization
    Some "red tape"
    Needs some innovation - but new leadership working well in that direction!

    InterContinental Hotels Group Response

    Sep 5, 2018 – Program Analyst, Americas Talent Resourcing

    Thanks for working with us and following up with this review.

    We too, are excited about the direction our leadership team is taking us and look forward to finding new ways to be innovative within... More


  2. "Great Hotel Chain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Front Desk Agent in Germantown, TN
    Former Employee - Front Desk Agent in Germantown, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at InterContinental Hotels Group full-time (Less than a year)

    Pros

    Great hotel chain to work for.

    Cons

    Lots of turnover in staff. General managment are micromanagers, but they mean well.

  3. "Correspondence Speicalist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Correspondence Specialist in Magna, UT
    Current Employee - Correspondence Specialist in Magna, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time (More than 8 years)

    Pros

    Great company family environment culture

    Cons

    I have non cons to submit

    Advice to Management

    I wish you all success


  4. Helpful (1)

    "One of the best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - User Experience Architect in Atlanta, GA
    Former Employee - User Experience Architect in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at InterContinental Hotels Group full-time (More than 5 years)

    Pros

    Great culture and people, employees are truly valued, diversity is treasured - women and minorities are often promoted to leadership, communication is fantastic, leadership is nutured and valued, fantastic work life balance that they take seriously, tons of smart/talented/friendly/professional people, the corporation is one of the most ethical I've come across, the very senior leadership has integrity and honesty...not something you see everyday, free parking, decent benefits, and that bonus...wow!

    Cons

    Diconnect between senior leaders and what some teams actually do/value they add. PTO was not that great, reorganizing far too often

    Advice to Management

    Many need to get out of their own way and allow director level leadership do what they know is best - you have TONS of highly-motivated, talented employees - listen and learn from them. VP's and up shouldn't be dictating design decisions, customers and those who speak for them should be.


  5. "Front Desk Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at InterContinental Hotels Group full-time

    Pros

    They work well with your schedule plenty of opportunity to move up

    Cons

    Management staff doesn't communicate well with employees and between themselves. They sometimes set you up for failure. Not always available when needed

    Advice to Management

    Listen to your employees know what's going on within the hotel


  6. "Nice People, Low Business experience, Overall Good Place To Be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at InterContinental Hotels Group full-time

    Pros

    Nicest people you'll work with, convenient location in the perimeter area, work from home option

    Cons

    Terrible vacation policy - 2 weeks for everyone despite number of years in the workforce, lower pay than most companies in Atlanta


  7. "Very appassionate Italian chef , I love to cook . I’m responsible man and every problem in the kitchen is my problem !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Italian Chef in Venezia, AZ
    Current Employee - Italian Chef in Venezia, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at InterContinental Hotels Group full-time (More than 10 years)

    Pros

    Very good opportunity , challenge my self

    Cons

    Constantly high quality food , good business restaurant, low tour over , make colleagues like friends

    Advice to Management

    Help the staff to make good job , give good example, understand different culture

  8. "Great Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time (More than 3 years)

    Pros

    Great culture and place to work

    Cons

    Continuous improvement is an ongoing focus


  9. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group (More than 3 years)

    Pros

    Great culture, innovative, mbloldae, progressive

    Cons

    Some systems are a bit dated, company is what Hilton was about 15 years ago, sort of still in puberty...


  10. "Behind the times, running to catch up with trends"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I have been working at InterContinental Hotels Group full-time (More than 3 years)

    Pros

    Positions available internationally if you want to relocate

    Cons

    Eliminated hundreds of corporate positions before being certain their plan to outsource the jobs or move them out of the UK and US would fully work, and meet customer satisfaction goals.


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