InterContinental Hotels Group Reviews | Glassdoor

InterContinental Hotels Group Reviews

Updated September 20, 2017
334 reviews

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3.0
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Keith Barr
9 Ratings

334 Employee Reviews

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Pros
Cons
  • None overall; consider work-life balance contingent on the position as some roles require extensive travel (in 22 reviews)

  • long hours and arguments with others (in 29 reviews)

More Pros and Cons

  1. "Decent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at InterContinental Hotels Group full-time

    Pros

    Nice variety of employees and clientele

    Cons

    Wage not up to par with competing companies


  2. "VP, Finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President, Finance in Atlanta, GA
    Former Employee - Vice President, Finance in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at InterContinental Hotels Group full-time (More than 10 years)

    Pros

    There are lots of smart people there which makes the environment intellectually stimulating. There is also a true hospitality spirit in the office.

    Cons

    The matrix is challenging to manage. While consensus is great, it's overdone at IHG. There are lots of "meetings before the meeting," etc. The company also seems to stay in a constant state of reorg.

    Advice to Management

    Streamline the organization and create clear lines of responsibility.

    InterContinental Hotels Group Response

    Sep 21, 2017 – Employer Brand Coordinator

    Hi there

    Thanks for leaving this review.

    It's great that you enjoyed working with your colleagues, we agree that our people are key to a great place to work and success too.

    Thanks for... More

  3. "Not a career opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at InterContinental Hotels Group full-time

    Pros

    1) Employee Rate discounts on IHG properties all throughout the world.
    2) Flexible day off schedule.
    3) Good work environment.

    Cons

    1) Low pay rate compared to the industry standards in my area (for my specific property).
    2) Management promises benefits to employees and never deliver.
    3) They do not promote internal candidates for open positions.

    Advice to Management

    1) Promote internally before seeking outside candidates.
    2) Try to hire the correct amount of staff for given areas, as current work load is overbearing on the current employees.


  4. "Internship experience"

    StarStarStarStarStar
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at InterContinental Hotels Group as an intern

    Pros

    Overall friendly atmosphere, other employees are generally trying to help you succeed

    Cons

    A lot of the work was very, very operational and there was little decisions to be made


  5. "Auditor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at InterContinental Hotels Group full-time

    Pros

    Great location to work. Easy to get to and the work is useful to learn to get and have experience.

    Cons

    No team productivity. No type of organization. Out dated and there is no initial help after 12 midnight. Wages are very low paying.

    Advice to Management

    Take care of your team.


  6. "Ok to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I have been working at InterContinental Hotels Group full-time

    Pros

    Useless management need more training

    Cons

    No comunication between departments. Everyone go their own way no consequent work.

    Advice to Management

    Communicate better with other managers.


  7. "Executive Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at InterContinental Hotels Group full-time (More than 8 years)

    Pros

    Great benefits offered to employees.

    Cons

    They have a lot of lay offs.

  8. "Project manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time

    Pros

    Great people with a great culture

    Cons

    Upward mobility is stagnate and for favorites

    Advice to Management

    Listen to your employees

    InterContinental Hotels Group Response

    Aug 9, 2017 – Employer Brand Coordinator

    Hello there,

    Thanks for writing a review about working with us.

    It's good to hear that you enjoy the culture at IHG. We agree that there's some fantastic people here and after all, it's our... More


  9. "Mediocre at Best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Clerk in Waukegan, IL
    Current Employee - Front Desk Clerk in Waukegan, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time (More than 3 years)

    Pros

    Great Benefits, Friendly work environment, competitive pay rate

    Cons

    Have to work weekends and holidays

    Advice to Management

    Your only as good as your "TEAM"


  10. "the truth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cook in Tucson, AZ
    Current Employee - Cook in Tucson, AZ
    Recommends
    Neutral Outlook

    I have been working at InterContinental Hotels Group part-time (More than a year)

    Pros

    during busy seasons I get to use my full experience in the kitchen

    Cons

    slow seasons I am needed no more'

    Advice to Management

    use slow seasons to clean and upgrade the kithcen


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