InterContinental Hotels Group Reviews | Glassdoor

InterContinental Hotels Group Reviews

Updated April 23, 2017
1,164 reviews

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Full-time Part-time

3.8
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
InterContinental Hotels Group CEO Richard Solomons
Richard Solomons
410 Ratings

1,164 Employee Reviews

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Pros
Cons
  • None overall; consider work-life balance contingent on the position as some roles require extensive travel (in 18 reviews)

  • long hours and arguments with others (in 25 reviews)

More Pros and Cons

  1. "Very good company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brierley Hill, England (UK)
    Former Employee - Anonymous Employee in Brierley Hill, England (UK)
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at InterContinental Hotels Group full-time (More than 8 years)

    Pros

    Worked at IHG UKCRO from 2008-2017, Great job, Great staff and management. Benefits and commission structure very good

    Cons

    Shift work and getting a great work life balance. This is to be expected in a contact centre so not exactly a con for all but maybe for some.


  2. "Accounting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InterContinental Hotels Group full-time

    Pros

    Hotel discounts and the ability to transfer within the company locally or out of state.

    Cons

    Barclay property has a poor leadership team and doesn't really appreciate the staff.


  3. "Great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at InterContinental Hotels Group full-time (More than 3 years)

    Pros

    Technology salaries are good, benefits great, work environment is typically very good. Work life balance matters here

    Cons

    Can be pretty heavy on red-tape sometimes. Lots of talk of doing huge things but takes a long time to get it done.


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  5. "employee motivation"

    Star Star Star Star Star
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InterContinental Hotels Group part-time

    Pros

    good pay and good upper management

    Cons

    no cons still trying to come up with one

    Advice to Management

    keep up the god job


  6. "csa"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSA in North Charleston, SC
    Former Employee - CSA in North Charleston, SC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at InterContinental Hotels Group full-time (More than 3 years)

    Pros

    commission, prizes, time off,smoke deck, retirement

    Cons

    could have had a better environment

    Advice to Management

    Treat employees and team leaders better

    InterContinental Hotels Group Response

    Apr 24, 2017 – Employer Brand Coordinator

    Hello there Thanks for reviewing your time with us. It's great to hear that you enjoyed the benefits and incentives whilst working at IHG. It's important to us that you feel rewarded for your ... More


  7. "A company you can grow with"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Makati City (Philippines)
    Current Employee - Anonymous Employee in Makati City (Philippines)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time (More than 10 years)

    Pros

    *Global hotel company with a lot of avenues for opportunity.
    *Takes care of their employees.
    *Good benefits, competitive pay.

    Cons

    *Compensation and Benefits need to be more competitive.
    *Operations need to evolve; adapt new ways of working.

    Advice to Management

    Keep up the good work!


  8. "Good"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InterContinental Hotels Group full-time

    Pros

    Great Atmosphere, good pay, great staff

    Cons

    None at all, love working here


  9. "Holiday Inn Express"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Levelland, TX
    Current Employee - General Manager in Levelland, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group (More than a year)

    Pros

    Good hours and good people

    Cons

    Change things way to much


  10. Helpful (1)

    "InterContinental Hotels Group"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denham, South East England, England (UK)
    Current Employee - Anonymous Employee in Denham, South East England, England (UK)
    Neutral Outlook
    No opinion of CEO

    I have been working at InterContinental Hotels Group full-time

    Pros

    Good pay, good benefits, nice site

    Cons

    Very Political, improvised decisions, isolated location, lots of redundancies

    InterContinental Hotels Group Response

    Apr 24, 2017 – Employer Brand Coordinator

    Hello there, Thanks for reviewing your time with us. It's great to hear that you enjoyed the benefits and incentives whilst working at IHG. It's important to us that you feel rewarded for your ... More


  11. Helpful (1)

    "Lots of redundancies"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Denham, South East England, England (UK)
    Former Employee - Director in Denham, South East England, England (UK)
    Doesn't Recommend
    Disapproves of CEO

    I worked at InterContinental Hotels Group full-time (More than 5 years)

    Pros

    The people you work with

    Cons

    They have lots of restructures and redundancies. Every year I worked there a different restructure happened with redundancies

    Advice to Management

    Value your people more. Understand the impact of many restructures and redundancies.



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