InterContinental Hotels Group Reviews | Glassdoor

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InterContinental Hotels Group Reviews

Updated January 21, 2018
1,436 reviews

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3.8
StarStarStarStarStar
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Approve of CEO
InterContinental Hotels Group CEO Keith Barr
Keith Barr
95 Ratings

1,436 Employee Reviews

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Pros
Cons
  • None overall; consider work-life balance contingent on the position as some roles require extensive travel (in 24 reviews)

  • long hours and arguments with others (in 30 reviews)

More Pros and Cons

  1. "Assistant Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Sales Manager in Ho Chi Minh City (Vietnam)
    Current Employee - Assistant Sales Manager in Ho Chi Minh City (Vietnam)
    Positive Outlook

    I have been working at InterContinental Hotels Group full-time (Less than a year)

    Pros

    Career development and training program

    Cons

    lower salary than competitor hotels


  2. "maintenance engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Maintenance Engineer in Atlanta, GA
    Current Employee - Maintenance Engineer in Atlanta, GA
    No opinion of CEO

    I have been working at InterContinental Hotels Group full-time (More than a year)

    Pros

    The employee discount for rooms is excellent.

    Cons

    The owners of the hotel refuse to pay the employees the minimal salary for jobs but expect loyal employee and won't offer benefits.

    Advice to Management

    To get good employees you need to offer at least the minimal pay rate.

  3. "Finance Role"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time (More than 5 years)

    Pros

    Good Benefits, Work span is large hence learning is great

    Cons

    Location could be more central


  4. "Planning Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Plannng Manager in Denham, South East England, England (UK)
    Current Employee - Plannng Manager in Denham, South East England, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time (Less than a year)

    Pros

    Flexibility over when you complete hours
    Great benefits, including cheaper hotel rooms

    Cons

    Big, international company, means you can't get China, US & UK all talking at once


  5. "Created my loyalty to the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food and Beverage Attendant in Newcastle (Australia)
    Former Employee - Food and Beverage Attendant in Newcastle (Australia)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at InterContinental Hotels Group (More than a year)

    Pros

    Great staff benefits
    Understanding and easily to connect with management team
    Management really allowed staff talents and interests to shine and be share in the hotel.
    Great avenues for career advancing

    Cons

    Limited hep during overnight shifts at the hotel I worked at.

    Advice to Management

    I would suggest making it a standard that hotels employ and overnight chef, although I am sure large hotels would the property I worked at didn't and I believe it would be a positive investment to do so to assist in guest experience and help staff who do overnights. Having assistance and even company helps in considerable ways over various aspects of operations and staff relations with the hotel.


  6. Helpful (1)

    "Great job, few problems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservations Agent in King Queen Ch, VA
    Current Employee - Reservations Agent in King Queen Ch, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time (Less than a year)

    Pros

    Best job ever, easy money. Can be fun

    Cons

    Repetitive, monotonous, not for people who need constant movement.


  7. "Intercontinental Hotel Boston Massachusetts Bar"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Waterfront Bar Staff in Boston, MA
    Former Employee - Waterfront Bar Staff in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at InterContinental Hotels Group (More than a year)

    Pros

    They're nice to their employees and treat them right, and they love to hire internally even if it means they need to do additional training. so plenty of advancement opportunity

    Cons

    Poor organization at the management level

    Advice to Management

    Get more organized!

  8. "IHG"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InterContinental Hotels Group part-time

    Pros

    Coworkers
    Some of the guest were very kind.

    Cons

    Sometimes guest were rude and demanding.


  9. "Crowne Meetings Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at InterContinental Hotels Group full-time

    Pros

    Good company to work for.

    Cons

    Lessor Salary is being offered.


  10. "HUMAN RESOURCES MANAGER"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InterContinental Hotels Group full-time

    Pros

    Excellent company to work

    Cons

    No comments for this company

    Advice to Management

    A wonderful experience


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