InterContinental Hotels Group Reviews | Glassdoor

InterContinental Hotels Group Reviews

Updated August 22, 2017
1,261 reviews

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1,261 Employee Reviews

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Pros
  • Company places superb emphasis on work life balance (in 80 reviews)

  • Great company with great values (in 56 reviews)

Cons
  • None overall; consider work-life balance contingent on the position as some roles require extensive travel (in 21 reviews)

  • long hours and arguments with others (in 27 reviews)

More Pros and Cons

  1. Helpful (2)

    "Reservations Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservations Agent in North Charleston, SC
    Current Employee - Reservations Agent in North Charleston, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time (More than a year)

    Pros

    Stress Free, Positive enviorment, Family atmosphere

    Cons

    pay is ok but not great. no other complaints.

    InterContinental Hotels Group Response

    Jun 1, 2017 – Employer Brand Coordinator

    Hello there

    Thanks for taking the time to feed back to us.

    It's great that you're enjoying working with us. We think that a positive environment is really important to enable you to give your... More


  2. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at InterContinental Hotels Group full-time

    Pros

    Nice people to work with. Good work life balance.

    Cons

    Pays a bit lower than market. Also, not good communications among different groups.

  3. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    nice to work here very recommend

    Cons

    sometimes we need to do time management


  4. "Instant Service Agebt"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time

    Pros

    Everything, The people , You have opportunity to grow.

    Cons

    NOthing bad to day!!! I love it!!!!

    Advice to Management

    Keep Been a good example!!!!!


  5. "No balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Overtime was great if you were not salary

    Cons

    To move up you need to be able to move and be on call


  6. "VP marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President Marketing in Atlanta, GA
    Former Employee - Vice President Marketing in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at InterContinental Hotels Group full-time (More than 3 years)

    Pros

    A good global portfolio of brands

    Cons

    Poor structure between global and regional

    Advice to Management

    Re-structure to allow more global cohesion

    InterContinental Hotels Group Response

    Jun 8, 2017 – Employer Brand Coordinator

    Hello

    Thanks for taking the time to review your time with us.

    Thanks for your feedback on our structure. You're correct we are a large, global company. As such we operate both regionally and... More


  7. "Night Auditor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at InterContinental Hotels Group full-time

    Pros

    Fun easy job , Very friendly employees

    Cons

    no communication between coworkers and management

    Advice to Management

    timely reviews and well earned performance raises that make a significant difference would really help keep good employees

  8. Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Negative Outlook

    I worked at InterContinental Hotels Group full-time (More than 3 years)

    Pros

    Nice Property but older rooms

    Cons

    Not the best upper management


  9. "Front Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InterContinental Hotels Group full-time

    Pros

    employee rate, ways to earn points in rewards program

    Cons

    wish there were online positions available in my area

    Advice to Management

    Wish there were online positions that were easy to find


  10. "Front Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InterContinental Hotels Group full-time

    Pros

    Meet a lot of people

    Cons

    Fast pace environment, Lot of Multitasking


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