Interactive Brokers Reviews | Glassdoor

Interactive Brokers Reviews

Updated May 8, 2017
27 reviews

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3.0
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Interactive Brokers Chairman, President, and CEO Thomas Peterffy
Thomas Peterffy
10 Ratings

27 Employee Reviews

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Pros
  • Free lunch from area restaurants is a nice perk (in 28 reviews)

  • no nonsense" philosophy & no politics / red-tape (in 8 reviews)

Cons
  • Work from home option almost non-existent (this has to do mostly with security concerns and the nature of business) (in 4 reviews)

  • Under appreciated by upper management (in 5 reviews)

More Pros and Cons

  1. "New Accounts"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Interactive Brokers full-time

    Pros

    Great benefits and Free lunches

    Cons

    Under appreciated by upper management


  2. Helpful (3)

    "Worker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Greenwich, CT
    Current Employee - Anonymous Employee in Greenwich, CT
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Interactive Brokers full-time (More than 10 years)

    Pros

    Stability, programmers welcome, cutting edge technology, company growing

    Cons

    Never worked for a company that cares so little about people...... Thomas will never share his riches.... old school European Hierarchy, few rewarded except a top.... will never hear good job

    Advice to Management

    Technology makes companies good..... people make organizations great!

  3. "Fehlende Wertschätzung"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Interactive Brokers full-time

    Pros

    - Salär
    - Mittagessen
    - Früchte
    - Getränke
    - Events
    - Team

    Cons

    - Manager
    - Management
    - Wertschätzung
    - Arbeitszeit
    - Urlaub
    - Sozialleistungen


  4. Helpful (1)

    "Immature"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Greenwich, CT
    Current Employee - Software Developer in Greenwich, CT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Interactive Brokers full-time (More than 3 years)

    Pros

    - Great compensation. Salary & benefits are possibly the best you'll find for the role you'll have.

    - Free lunch.

    - Flat org structure. It's generally easy to make yourself visible to upper management.

    - Very little red tape. Being granted access to systems or pushing changes to an environment is generally possible with few barriers.

    - Non-demanding work schedule. Sometimes overtime is needed, but overall staying more than 8 hours is entirely up to you.

    Cons

    Everything about this company screams "immature." Most of upper management has tunnel vision about the way they think things should be done. Ultimately, this stubborn mindset drives culture at the company, which in turn drives all processes and the way that things ultimately turn out.

    The culture that is created is stultifying. Most efforts to institute change never come to fruition because the culture is unyielding.

    Here are some highlights about the "culture" I am referring to:

    1) Absence of project managers

    No one truly manages projects at this company. Projects that you receive are generally a vague thought of someone's with no initial planning and no timelines. This means that no one is actually responsible for keeping a project on track and you don't know who is responsible when something goes wrong. Usually, when something does go wrong, blame ends up on whoever is least capable of defending themselves.

    2) Absence of business analysts

    Requirements for projects are usually just as vague as the projects themselves. Since no one is formally tasked with being a business analyst for a project, this means that requirements you receive can (and do) come from anyone who is employed at the company. Most people are pretty bad at requirements gathering, which is why the role of business analyst exists in the first place, but no one actually has that role at this company.

    3) Politics driving implementation

    A significant chunk of important decisions that are made - i.e. which solution to use for a project, which manager should be given a certain project, how to prioritize tasks - are based entirely around politics. There are countless terrible implementations in place that were put there because of who demanded it rather than deciding on whether it made sense to do.

    4) Rivalry between groups

    Competition between groups is encouraged, which makes collaboration always difficult and sometimes impossible. Managers will sometimes try and steal projects from other groups, even if their declared title and group have nothing to do with that project.

    5) Lack of clear ownership & responsibilities

    Since groups are in constant competition with one another, it is often unclear which group is best suited for a task. Even if your group has a clearly stated role, nothing is in place to stop other groups from attempting to fulfill that role too. Instead of trying to create employees that are specialists, IB generally tries to create "jack of all trades" employees. The end result of this is just confusion.

    6) Lack of global communication infrastructure

    This company is not well suited for internal communication on a global scale. Most meetings are still envisioned as physically cramming people into a room, instead of utilizing conference lines, screen sharing and instant messaging. This also contributes to a very big stigma about working from home, since someone at home is generally viewed as "unreachable and not working."

    Advice to Management

    Consider that as your company grows, you need to re-think how you do things in order to maintain some semblance of quality. Viewing through the prism of "I want things to be done as fast as they were 20 years ago" is out of alignment with where the company is now. Approaches that worked with negligible repercussions for a smaller company will not always continue to work.


  5. "Good place for decent work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Mumbai (India)
    Current Employee - Software Engineer in Mumbai (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Interactive Brokers full-time (More than a year)

    Pros

    - No politics
    - Flat hierarchy
    - Get to know about financial business
    - Ideal for people who want to get settle and have a less hectic job.

    Cons

    - Not much HR activity.

    Advice to Management

    - No advice to management. I think they are great.


  6. Helpful (2)

    "Next to no career advancement opportunity."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Junior Compliance Analyst in Chicago, IL
    Former Employee - Junior Compliance Analyst in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Interactive Brokers full-time (More than a year)

    Pros

    Healthcare is probably the best thing. There's really not much stress and most managers just want you to basically show up for your shift.

    Cons

    The employees are mostly trapped with little to no chance for growth or advancement. Managers are simply given the title. They have not been trained to manage. Managers have no ability to fire underperforming people. In general managers are afraid to rock the boat in order to make the company better or modify existing policies of procedures.

    Advice to Management

    There are a lot of very good customer service employees in all departments like compliance and funds and banking and retail who feel like management has no idea how hard they work at their jobs. There are also a number of employees who really don't care anymore and should probably be replaced. But nothing ever changes.


  7. "stable, but not a dream workplace"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Budapest (Hungary)
    Current Employee - Anonymous Employee in Budapest (Hungary)
    No opinion of CEO

    I have been working at Interactive Brokers full-time

    Pros

    There's a stable background, no need to worry about losing your job or company running out of its funds.
    Depending on which group you join, the business may be interesting.
    The money is reasonably good. It is above average, though it has to be, since company is looking for above average professionals.
    Overtime is optional.
    If you don't have big professional goals, then it is a good 'retirement' job.

    Cons

    Working in the Hungarian office is a carreer dead end. Your professional knowledge will get deprecated as company slowly follows new technologies and does not support education. Meanwhile you don't really have a chance to step forward and get much more responsibility under your hands.
    Home office is not supported.

    Advice to Management

    Micromanaging limits the company to whatever the leader can handle. Meanwhile with delegating responsibilities and using smart communication a company can get much further and work more effectively.

  8. "Ausnützung der Arbeitskräfte"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Zug (Switzerland)
    Current Employee - Customer Service Representative in Zug (Switzerland)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Interactive Brokers full-time (More than 3 years)

    Pros

    Früchte und Süssigkeiten
    Kostenlose Getränke
    Vergünstigte Nespressokapseln
    Kostenloses Mittagessen
    Gutes Team
    Zentral gelegen in Zug
    Familiäre Atmosphäre
    Gutes Arbeitsklima (im Team)

    Cons

    45-Stunden Woche
    4 Wochen Ferien
    Schlechte Sozialleistungen
    Schlechte Komunikation in der Firma
    Keine Wertschätzung vom Vorgesetzten
    Ausnützung der Arbeitnehmer
    Manager sind keine Vorbildsfunktionen
    Manager vertrauen Ihren Mitarbeitern nicht

    Advice to Management

    Verbessert die Kontras


  9. "Software engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Interactive Brokers full-time

    Pros

    Good learning environment. Had a big market share back in the day. One of the largest market makers.

    Cons

    Not a very open environment. Long work hours. Management was mediocre.

    Advice to Management

    Focus on technology and her better talent.


  10. "Mixed feelings"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Budapest (Hungary)
    Former Employee - Software Engineer in Budapest (Hungary)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Interactive Brokers full-time (More than a year)

    Pros

    - job in the financial industry but not that strict dress-code
    - some independence in daily work
    - some of the projects are interesting and challenging
    - good office location
    - fair compensation
    - very little overtime
    - free lunch, drinks and fruits

    Cons

    - rest of the projects are just manual work with minimal coding and lots of administration, testing and e-mailing
    - the office is a little rundown and dirty
    - sometimes work outside working hours even weekends (not often though)
    - the extra benefits are fix, you cannot choose what fits you the most
    - decisions of local management are extreamly mood based
    - very little career opportunities
    - remote work is not possible

    Advice to Management

    Some of the cons I have listed requires very little effort to address. Try to do it.


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