Interactive Brokers Reviews | Glassdoor

Interactive Brokers Reviews

Updated November 1, 2017
122 reviews

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Pros
  • Free lunch from area restaurants is a nice perk (in 35 reviews)

  • good for work life balance and trading (in 5 reviews)

Cons
  • Limited vacation time with no work/life balance, new-hires would receive 10 days vacation, 6 days sick time, and 3 days bereavement (in 6 reviews)

  • Work from home option almost non-existent (this has to do mostly with security concerns and the nature of business) (in 5 reviews)

More Pros and Cons

  1. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Greenwich, CT
    Current Employee - Software Developer in Greenwich, CT
    Recommends
    Positive Outlook

    I have been working at Interactive Brokers full-time (More than a year)

    Pros

    Working with the latest software technologies, free lunch, great benefits, flexible hours, nice working environment.

    Cons

    Nothing to complain about so far

    Advice to Management

    Consider employees' suggestions for any improvement. Otherwise, keep up the good work!


  2. "Great experience so far"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Greenwich, CT
    Current Employee - Anonymous Employee in Greenwich, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Interactive Brokers full-time

    Pros

    I have been working here less than a year, and it has been excellent experience so far. Stable growth company, good pay and benefits, free lunches and snacks, good work/life balance, and knowledgeable management team. Recruiting was transparent and responsive during the hiring process.

    Cons

    In addition to hands-on training, the company needs to provide better training materials and classes.

  3. Helpful (1)

    "Excellent hiring experience for new employee"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Interactive Brokers full-time

    Pros

    Just starting but am extremely impressed with their hiring process and recruiting. Interviewed with their competitors and there is far less red tape. IBKR was much more responsive all the way around.

    Cons

    Just starting but as far as hiring process goes, I have no cons.

    Advice to Management

    Look forward to starting and I appreciate how flat you have managed to keep your organization


  4. Helpful (1)

    "New Accounts"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Interactive Brokers full-time

    Pros

    Great benefits and Free lunches

    Cons

    Under appreciated by upper management


  5. Helpful (2)

    "Overall nice company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Greenwich, CT
    Current Employee - Software Engineer in Greenwich, CT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Interactive Brokers full-time (More than 5 years)

    Pros

    Secure job (layoff very rare); relaxing working env; very nice coworkers; almost no politics; good location; good benefit; regular nine to five hours

    Cons

    Hard to gain promotion because of flat structure; pay increase slow; innovation not very encouraged; long incentive stock vesting period

    Advice to Management

    Put good new hired people in management to look at firm from fresh viewpoint


  6. Helpful (7)

    "Worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Greenwich, CT
    Current Employee - Anonymous Employee in Greenwich, CT
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Interactive Brokers full-time (More than 10 years)

    Pros

    Stability, programmers welcome, cutting edge technology, company growing

    Cons

    Never worked for a company that cares so little about people...... Thomas will never share his riches.... old school European Hierarchy, few rewarded except a top.... will never hear good job

    Advice to Management

    Technology makes companies good..... people make organizations great!


  7. Helpful (6)

    "Immature"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Greenwich, CT
    Current Employee - Software Developer in Greenwich, CT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Interactive Brokers full-time (More than 3 years)

    Pros

    - Great compensation. Salary & benefits are possibly the best you'll find for the role you'll have.

    - Free lunch.

    - Flat org structure. It's generally easy to make yourself visible to upper management.

    - Very little red tape. Being granted access to systems or pushing changes to an environment is generally possible with few barriers.

    - Non-demanding work schedule. Sometimes overtime is needed, but overall staying more than 8 hours is entirely up to you.

    Cons

    Everything about this company screams "immature." Most of upper management has tunnel vision about the way they think things should be done. Ultimately, this stubborn mindset drives culture at the company, which in turn drives all processes and the way that things ultimately turn out.

    The culture that is created is stultifying. Most efforts to institute change never come to fruition because the culture is unyielding.

    Here are some highlights about the "culture" I am referring to:

    1) Absence of project managers

    No one truly manages projects at this company. Projects that you receive are generally a vague thought of someone's with no initial planning and no timelines. This means that no one is actually responsible for keeping a project on track and you don't know who is responsible when something goes wrong. Usually, when something does go wrong, blame ends up on whoever is least capable of defending themselves.

    2) Absence of business analysts

    Requirements for projects are usually just as vague as the projects themselves. Since no one is formally tasked with being a business analyst for a project, this means that requirements you receive can (and do) come from anyone who is employed at the company. Most people are pretty bad at requirements gathering, which is why the role of business analyst exists in the first place, but no one actually has that role at this company.

    3) Politics driving implementation

    A significant chunk of important decisions that are made - i.e. which solution to use for a project, which manager should be given a certain project, how to prioritize tasks - are based entirely around politics. There are countless terrible implementations in place that were put there because of who demanded it rather than deciding on whether it made sense to do.

    4) Rivalry between groups

    Competition between groups is encouraged, which makes collaboration always difficult and sometimes impossible. Managers will sometimes try and steal projects from other groups, even if their declared title and group have nothing to do with that project.

    5) Lack of clear ownership & responsibilities

    Since groups are in constant competition with one another, it is often unclear which group is best suited for a task. Even if your group has a clearly stated role, nothing is in place to stop other groups from attempting to fulfill that role too. Instead of trying to create employees that are specialists, IB generally tries to create "jack of all trades" employees. The end result of this is just confusion.

    6) Lack of global communication infrastructure

    This company is not well suited for internal communication on a global scale. Most meetings are still envisioned as physically cramming people into a room, instead of utilizing conference lines, screen sharing and instant messaging. This also contributes to a very big stigma about working from home, since someone at home is generally viewed as "unreachable and not working."

    Advice to Management

    Consider that as your company grows, you need to re-think how you do things in order to maintain some semblance of quality. Viewing through the prism of "I want things to be done as fast as they were 20 years ago" is out of alignment with where the company is now. Approaches that worked with negligible repercussions for a smaller company will not always continue to work.

  8. Helpful (3)

    "Next to no career advancement opportunity."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Junior Compliance Analyst in Chicago, IL
    Former Employee - Junior Compliance Analyst in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Interactive Brokers full-time (More than a year)

    Pros

    Healthcare is probably the best thing. There's really not much stress and most managers just want you to basically show up for your shift.

    Cons

    The employees are mostly trapped with little to no chance for growth or advancement. Managers are simply given the title. They have not been trained to manage. Managers have no ability to fire underperforming people. In general managers are afraid to rock the boat in order to make the company better or modify existing policies of procedures.

    Advice to Management

    There are a lot of very good customer service employees in all departments like compliance and funds and banking and retail who feel like management has no idea how hard they work at their jobs. There are also a number of employees who really don't care anymore and should probably be replaced. But nothing ever changes.


  9. Helpful (3)

    "New Account Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Interactive Brokers full-time

    Pros

    They have good benefits

    Cons

    Poor middle management, they need to all get re-evaluated. Stressful environment.

    Advice to Management

    All managers need to get re-trained and need to change the environment.


  10. "Great Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Interactive Brokers full-time

    Pros

    Benefits, very little politics, knowledgeable management.

    Cons

    employee programs are on low side


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