Interactive Brokers Employee Reviews | Glassdoor

Interactive Brokers Reviews

Updated March 13, 2017
100 reviews

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Pros
  • Free lunch from area restaurants is a nice perk (in 28 reviews)

  • no nonsense" philosophy & no politics / red-tape (in 7 reviews)

Cons
  • Work from home option almost non-existent (this has to do mostly with security concerns and the nature of business) (in 4 reviews)

  • little to no usage of third-party products (in 3 reviews)

More Pros and Cons

  1. "Excellent and progressive IT Centered Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Greenwich, CT
    Current Employee - Manager in Greenwich, CT
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    System Development and process improvement .
    Inclusive culture
    Competitive compensation
    Free lunches

    Cons

    Upward mobility is somewhat limited because most people don't leave their jobs.


  2. Helpful (3)

    "Customer service rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Chicago, IL
    Former Employee - Customer Service Representative in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Interactive Brokers full-time (More than 5 years)

    Pros

    Good health care, free lunch, good job, year end bonus

    Cons

    No up to date material training, no potential to move up the latter, promotion thru favoritism; managers are bullies (lacking managerial 101 skills); toxic employees rude to customers won't get fired and because they're managers favs. HR personnel are untouchable (can't do no wrong)

    Advice to Management

    Promote from within base on skills & potentials not likability. Stop throwing customer rep under the bus by announcing last minute system updates & policy. You can't increase great customer reputation when manager perpetuate rudeness!


  3. Helpful (1)

    "Great experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Interactive Brokers full-time

    Pros

    Strong emphasis placed on operational precision, risk management, and process automation. Work environment enables a comprehensive understanding in brokerage operations while continuously offers developmental objectives. Above average compensation & benefits. Strong management & leadership.

    Cons

    Lack of programming resources causes projects to remain stagnant for significant periods. Certain protocols & internal procedures were outdated or too heavily controlled by upper management, rendering tasks inefficient. Client services performance was typically weak and should be improved upon.

    Advice to Management

    Certain areas in backoffice & client services require more attention on training & performance accountability.


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  5. "Good after college"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Interactive Brokers full-time (More than 3 years)

    Pros

    Free lunch, annual bonus, global

    Cons

    understaffed, lack of career opportunities


  6. Helpful (11)

    "Get your work done, get paid, go home."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Greenwich, CT
    Current Employee - Software Developer in Greenwich, CT
    Recommends
    Neutral Outlook

    I have been working at Interactive Brokers full-time (More than a year)

    Pros

    Pros:

    * There is always work.
    * There are always opportunities to learn something new.
    * Management appears to be intelligent in their field as most of them used to do the dirty work before they got promoted.
    * Management seems to be approachable and open to input.
    * Medical (fully covered)
    * Decent bonuses
    * Simple management structure
    * No *forced* upward mobility
    * Lateral (exponential) growth opportunities

    If you're looking for a corporate environment where you'll spend time interacting and socialising, go to training, meetings, spend weekend at developmental camps holding hands singing kumbaya, this place is not for you.

    If you have a set of skills to that you are proud of and can work hard and dedicated to deliver, your work will be recognized.

    P.S. To people complaining about free lunch, you can always bring your own and take your restaurant lunch home, give it to your neighbour, or hungry guy around the corner.

    Cons

    * Lack of sick days - people show up to work sick
    * Work from home option almost non-existent (this has to do mostly with security concerns and the nature of business).

    Advice to Management

    * Allow work from home, at least 1-2 days a month
    * Encourage / reward innovation


  7. "Work hard at work, play hard outside work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Interactive Brokers full-time

    Pros

    free lunch,
    nice and awesome people,
    always knowledge to learn

    Cons

    no communication with coworkers.
    the communication between different department is very important but not encouraged.

    Advice to Management

    please increase management skills.


  8. Helpful (10)

    "work hard, get paid, go home"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Greenwich, CT
    Current Employee - Software Engineer in Greenwich, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Interactive Brokers full-time (More than 5 years)

    Pros

    Great place to learn and grow for smart, motivated, self-driven individuals. No bureaucracy, unnecessary meetings or ridiculous 360 year-end review process. Growth and compensation is based on merit. Responsibility and ownership is given quickly to people that want it and have proven they can handle it. Flat reporting structure. Vacation and sick day policy improved recently. Most (if not all) managers have grown into their position organically. In short, working hard and smart is recognized and rewarded.

    Cons

    Whether the below points are pros or cons is subjective :

    - no mobility across teams
    - not a place for individuals that require hand-holding
    - no classes or formal off-site learning events
    - few social events

    Advice to Management

    sharing company news and achievements in a monthly email would motivate employees


  9. Helpful (2)

    "Good Benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Greenwich, CT
    Current Employee - Anonymous Employee in Greenwich, CT
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Interactive Brokers (More than 10 years)

    Pros

    Smart people work here. Leaders in their industries and have built a very successful enterprise. This is an excellent place to start a career and gain valuable experience. Benefits are excellent. A collaborative workplace is provided and meetings have been streamlined to allow for more productive work.

    Cons

    There is little room to advance. Those that have built the business are retaining all intellectual property and profits. You will earn experience here but there is no chance to advance. Collaboration may lead to your work/ideas being attributed to others. Your failures are your own, your successes may be not be.

    Advice to Management

    Broaden your horizons. Initiate apprenticeships. Allow employees to advance to positions with more responsibility and pay. Delegate, share responsibilities, play fair. Train industry leaders and allow employees the chance to share in the wealth.


  10. "you get out of it what you put into it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Interactive Brokers full-time (More than 8 years)

    Pros

    there is opportunity for growth and career development. if you are willing to work, and become a versatile asset, you may be rewarded

    Cons

    could use more vacation days


  11. Helpful (3)

    "Excellent company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mumbai (India)
    Former Employee - Anonymous Employee in Mumbai (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Interactive Brokers full-time (More than 3 years)

    Pros

    Good salary and perks. Very competitive environment.

    Cons

    Due to the small size of employee base, not much of human resource management initiatives

    Advice to Management

    Pay more attention to HR issues



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